The Ringley Group Bewertungen 

Happy with the service. Joanne was friendly and informative and quick to respond to any queries. She was very engaging in her dealings with my family and very knowledgeable.

We moved our estate to Ringley a few years ago, and for a long time the service was excellent — much of that due to Paul S., who brought consistency, professionalism, and genuine care to the role. From resolving long-standing issues to dealing promptly with day-to-day concerns, his approach made a real difference, and it showed in the improvements across our estate. It felt like we were finally being looked after properly.

[Update – October 2025]
Unfortunately, since Paul’s departure, the quality of service has significantly declined. Basic queries now go unanswered, serious security concerns have been left unresolved for weeks without communication, and there’s been a complete lack of accountability or urgency. I’ve raised these issues multiple times directly with Ringley — both with the new relationship team and via central channels — but I’ve yet to receive any meaningful response.

It’s disappointing to have gone from a period of real progress to a state where even urgent issues are ignored. I hope the company acts quickly to restore the service levels we previously received — but as it stands, the experience is now extremely poor.

Gary as GMV did a paint repair to my main bathroom owing to a leak from above. He was spontaneous when called to review the leak and performed all necessary tests to ensure that the leak was a one off before repainting when it had completely dried.

I have always been negotiating the contract with Ethan. He has been very nice and helpful the whole process. Could not finalize the detail this quick without him. The experience has been nice

I have recently concluded my residency at one of their developments and the care and quality of assistance I have received from Nusha has been amazing.
She has been available to answer any inquiries I may have had and has assisted a lot.
Her patience is remarkable.
She has made my whole experience very easy and without worry.

So, I moved into the Mailbox on the 11th of July and have loved it ever since. Joanne, who looked after me from initial contact, viewing and progressing through Referencing and handover, was simply brilliant. There was not a question too hard to answer nor a request that was too big to handle. If you're after a first class service in moving into the Mailbox, Joanne is who you need to speak to!

I wanted to recognise Jonnie at TDFS - he was incredible in arranging access to the cinema for a celebration. He was really accommodating and made the whole experience stress free. Thank you Jonnie!

Kurtis Thomson was a lovely staff member who was super helpful and keen to assist, when visiting my flat. Give that man a bonus?

great flat and very helpful management team.

Been with Ringley now for over 8 months. They look after you and are there when you need them if you have any issues.
Big shout out to Ethan who is brilliant and goes beyond what is required always making sure I'm happy and there are no issues.

Our experience with Ringley has been pretty disastrous. Our Relationship Manager has changed three times in a year and we haven't even had the opportunity to meet the latest one. Messages are often not replied to. Our building is rarely cleaned. On top of that, they have continually failed to refund costs that are due to us while threatening us with legal action despite clear evidence that the issue is at their end, not ours.

Our former Relationship Manager did provide some pleasant assistance when the flat above began leaking into ours, and the current incumbent helpfully arranged the delivery of recycling bags, but the rest of the experience has been negative.

I would like to recognise Doug for his excellent work today. He came to my flat at very short notice and fixed the kitchen leak and improved the tap water pressure. A big thank you to Doug.

Moved in Tuesday to the mailbox and the help we received from all the staff was amazing. Especially Joanne. Thanks again.

John Graham and Gary Burton came to my flat today regarding a blocked sink. We tried to figure out if it was the waste stack (outside of the flat) or inside. Eventually, they deduced it was inside, which is my responsibility of course. However, they both were keen to try a few options and after several different attempts, they cleared the block in the sink. Very prompt, friendly and quick to respond. Thanks to both for their help!

I have been using Ringley's services for two years and so far I am very satisfied, Ethan is my contact person and he has always helped me, responding quickly and clearly to my requests, this has made my stay worry-free with the certainty of having support if needed.

Ethan was super helpful and friendly, made the move in super stress free, absolutely amazing at his job! Through out the process he was very understanding and helpful! All questions was answered and any help he’s straight on it! Thank you Ethan and Ringley

I would like to express my deep gratitude here to Nusha, who truly helped us with everything that needed to be done for someone new to the house. She was always ready and willing to assist us with all the questions we had. We wish you all the best and every form of goodness.

Joanne at the Mailbox in Stockport was super helpful whilst trying to find a suitable apartment.

Aashootosh Dattani was great at answering any questions I had and helped me understand my outstanding bills and breakdowns. Thank you!

A big thank you to Douglas at Prospect Place for fixing an issue in my apartment-many thanks he did a very good job