The Ringley Group Bewertungen 

Amazing service, particularly Adele Roberts, our building manager, who always responded to queries quickly and efficiently. Nothing was too much trouble.

This is a review relating to a Mr Joseph O'brien,a member of the Concierge team at Prospect Place,Ferry Court,Cardiff.
I wish to point out and thank Joe for his continuous hard work,friendly manner and professionalism;
He deals with matters straight away and most effectively.
He is a credit to the Company.
Thankyou Joe.
Thankyou

They seemed all right for a while but we are a small building and they've completely neglected us at the time we needed them most!!! Really one star is too many!

Have a flat where they are the Managing Agents and we all need help to bring the owners in to line with unsubstantiated service charges and to date they have been worse than useless.

Shout out to Chris! He's such a legend and is always on top of everything when it comes to customer satisfaction. He's the type of guy that we need more of in our world, and he never fails to brighten my mood with each concierge encounter at the AFC Wimbledon Flat Development.

Good response times. Quite happy with the way they are managing our building.

Shoutout to Chris, he is an amazing guy!! He’s very down to earth and always willing to help, no matter how big or small the issue may be. He’s very genuine and will always put a smile on your face!

Thank you Chris!!

They do not reply to emails, they take no urgency in engagement, they have no duty of care to their leaseholders. So far in the building of 75+ flats, no one is seeing any written responses to time sensitive queries.

Their fees are very high for a service that is even worse than the previous managing agency.

Have property in Station Quarter, Corby, and would like to say how happy and grateful i am to have Adele as my Relationship Manager. Always quick to respond, helpful and cheery.

I previously gave a five star review to Ringley because Denise in the legal department is so good at her job. However the property management side of the company simply do not respond to emails or pick up the phone. It took me nearly a week to get though to the accounts department recently, which held up some work. Natalie Birmingham is unresponsive and works from home frequently, which seems to add to the issue - her office could not get through to her last week when I tried yet again to make contact. I will now have to go through their internal complaints process, which is likely to be ignored before I can escalate this matter to a formal complaint. This or writing a review seems to be the only way of getting their attention. What a waste of everyone's time.

[EDIT Further to their response that I would hear from Kithas, I have chased him repeatedly, but he won't respond. I was told he'd have the information in March, but it is now June, and he continues to ignore emails. It's a shambles].

I personally have always had a great experience with the team at the Concierge - especially Diane and Joseph! They both really make my day and they always go out of their way when it comes to any queries and when I'm being a silly sausage with getting the dates wrong with parcels. I think this team is definitely a lot more approachable than the previous, but that's just based on my personal experience. I also like that they can take accountability, get things done and are just overall really pleasant to deal with.

I would like to show my appreciation for Renee who is cleaning in Caldey Island House today. Renee providrd me with exceptional service. Customer satisfaction is obviously paramount to her and for this would like her to be recognised

Chris the concierge at Wimbledon stadia managed by the ringley group is exceptional! Welcoming, friendly, helpful and always smiling.
Knowing I’m heavily pregnant he helped with my parcels and I was very grateful.

Thank you ☺️

I would just like to say a huge thank you to our cleaner Mohammed here at Orton House Wimbledon Stadia. He is always friendly and polite and has done a great job especially over the festive period cleaning up all the tree needles from some inconsiderate neighbours. Thank you for your hard work Mohammed.

I would like to give Mohammed at Orton House (Wimbledon Stadia) a big shout out for his dedicated effort to clean up the big mess created by Christmas trees from the past holiday season. We are grateful to have him as our cleaner.

Jill is always very attentive to our needs, and always with a smile on her face too. A pleasure to work with, thankyou Jill

I need to share that Ringley who inevitably have a constant work to do here in Ferry Court.
I must firstly give the housekeeping staff A+ for their hard work and always being so pleasant and helpful and efficient.
Ringley staff “pulled out the stops” to reroot the now beautifully lit Christmas tree and in a secured box! The area is paved and seats around the area.
Let us all keep this site as best as it can be with total commitment to be positive between Management, staff and residents. We too have a responsibility…
Special thanks (personally) to Suzanne and Donta for a beautyFUL area around our Christmas tree…
Thank you and blessings.
Diana
How about singing around the tree Monday 22nd Dec @6.00pm before our special celebration day on the 25th? 🎄🎄🎄

Rhys was more than helpful when my aunty flat was having great trouble with a drain blog he got it sort ASAP and keep in touch all the time .

Friendly and Helpful process..Thanks for Everything Aayushi..

Aayushi was fantastic and would highly recommend going through the Ringley group. After viewing the flat we really loved, Aayushi was super supportive in helping us with our application (which was a bit more complex than usual as we'd just moved back from Australia). 5/5 service would recommend