I had been with Rise for a few months and can honestly say their service has been brilliant. Excellent uptime, good speeds, and excellent customer service. Sadly, I'm moving, and they aren't available... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
My son was looking for a new deal on his fibre broadband. He is autistic, a gamer and a university student (doing a Masters in Theoretical Physics). After his current provider (VM) informed him they w... Mehr ansehen
Unternehmen hat geantwortet
Engineers who came to hook me up for broadband were absolutely great. Helping explain everything to me making sure that I knew how to get all up and going. I am not very good with tech but the gentlem... Mehr ansehen
Unternehmen hat geantwortet
I had a terrible executive with my new providers the one broadband who didn’t even answer or email me while my network was down. I called rise fibre got the deal that suited me and signed up. Many tha... Mehr ansehen
Unternehmen hat geantwortet
4,6
Hervorragend
3211 Bewertungen
Hat 22 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
I had a great experience with Rise…
I had a great experience with Rise Fiber. Very professional, friendly and caring customer service. Their rates and deals are also good. Nick solved the issue very quickly. There was no long waiting, no much convincing chat from him. He was to the point and clear. Highly recommend!
17. April 2026
Bewertung ohne vorherige Einladung
I had been with Rise for a few months…
I had been with Rise for a few months and can honestly say their service has been brilliant. Excellent uptime, good speeds, and excellent customer service. Sadly, I'm moving, and they aren't available where I'm going, but they were polite and courteous in dealing with my cancellation. I can't recommend them more highly.
17. April 2026
Bewertung ohne vorherige Einladung
Chris Thorpe
Chris Thorpe
Very good in explaining things and I was satisfied with his answers happy with service provided
17. April 2026
Bewertung ohne vorherige Einladung
Excellent installation & communication
Excellent installation from city fibre. Rise setup was quick & easy. Excellent communication throughout
17. April 2026
Bewertung ohne vorherige Einladung
Antwort von Rise
Hi Jane,
Thank you for your fantastic feedback, we are delighted to hear the installation and communication were excellent and that everything was set up quickly and easily 🌟
If you ever need any support, please check the support area of our website found at https://rise.co.uk/contact
I am happy
I’m very pleased with my conversation with Chris Thorpe; he explained all the terms and conditions very clearly, as well as what I’ll be getting for the price we’ve agreed on. I’m very satisfied at the moment. Thank you again, Chris Thorpe.
17. April 2026
Bewertung ohne vorherige Einladung
Antwort von Rise
Hi Vitalij,
Thank you for your kind words, we are really pleased to hear Chris provided clear explanations and helped you feel confident about your package 🤗
If you ever need any support, please check the support area of our website found at https://rise.co.uk/contact
Engineers who came to hook me up for…
Engineers who came to hook me up for broadband were absolutely great. Helping explain everything to me making sure that I knew how to get all up and going. I am not very good with tech but the gentleman was extremely helpful and I would definitely recommend Rise to my friends and family, without a doubt. So grateful for your support and thank you so much. Your sincerely MR Donald Nichol
17. April 2026
Bewertung ohne vorherige Einladung
Antwort von Rise
Hi Donald,
Thank you for your wonderful feedback, we are delighted to hear the engineers were so helpful and made everything easy to understand for you 🚀
If you ever need any support, please check the support area of our website found at https://rise.co.uk/contact
I was confused with the sales person he…
I was confused with the sales person he said that you would be the same as the company l am with but cheaper but it turned out you don’t do the same product l have with BT but I’m waiting for one of your colleagues to get back to me after the weekend to review the contract
17. April 2026
Bewertung ohne vorherige Einladung
Antwort von Rise
Hi Peter,
Thank you for your feedback and we are sorry to hear there has been some confusion regarding the product and what was discussed during the sales process. We understand how important it is that everything is clear before proceeding.
If this is still ongoing, please respond to the email you will receive from Trustpilot with further details so we can investigate this personally and ensure everything is reviewed correctly.
Good service
Cole helped me understand the process of setting up broadband services, how rise fibre works, what they do, and who to contact if i have any problems, as well as recommending a suitable plan. It Was fast and easy to set up. I recommend this company☺️
17. April 2026
Bewertung ohne vorherige Einladung
Antwort von Rise
Hi Aimee,
Thank you for your kind words, we are really pleased to hear Cole made the process clear and easy while helping you choose the right plan 🌞
If you ever need any support, please check the support area of our website found at https://rise.co.uk/contact
10/10 all good
17. April 2026
Bewertung ohne vorherige Einladung
Antwort von Rise
Hi Jackson,
Thank you for your feedback, we are delighted to hear everything has been a 10 out of 10 experience 🌟
If you ever need any support, please check the support area of our website found at https://rise.co.uk/contact
Cheers, Steve
Steve was incredibly helpful, answered my questions before I'd even asked them, and explained everything clearly and concisely.
16. April 2026
Bewertung ohne vorherige Einladung
Antwort von Rise
Hi Jack,
Thank you for your kind words, we are delighted to hear Steve provided clear and helpful support and made everything easy to understand 🌟
If you ever need any support, please check the support area of our website found at https://rise.co.uk/contact
Absolute 5 ⭐️⭐️⭐️⭐️⭐️ Service
The Sales Executive Chris Thorpe was spot on with the information I needed, super helpful and a complete pleasure to deal with!!
I will for sure pass on great recommendations for connectivity to Rise Fibre - thanks to Chris Thorpe’s superb customer service and professionalism!!
One very very happy customer,
Mr McLeod
16. April 2026
Bewertung ohne vorherige Einladung
Antwort von Rise
Hi Shane,
Thank you for your fantastic feedback, we are really pleased to hear Chris provided such helpful and professional service and made the experience a great one for you 🚀
If you ever need any support, please check the support area of our website found at https://rise.co.uk/contact
Antwort von Rise
Hi Callum,
Thank you for your feedback, we are pleased to hear you found the team helpful and easy to deal with 🌞
If you ever need any support, please check the support area of our website found at https://rise.co.uk/contact
Antwort von Rise
Hi Tom,
Thank you for your kind words, we are delighted to hear Mike provided great customer service 🤗
If you ever need any support, please check the support area of our website found at https://rise.co.uk/contact
Very clear with the explanation of the Broardband set up set up
I’ve just had a wonderful call with Chris Thorpe, who was amazingly helpful and very clear with what I was actually getting. I am returning back to the UK after being absent for many years to which the Internet has changed a lot. He was very precise in explaining how it worked and what I was getting with my order.
16. April 2026
Bewertung ohne vorherige Einladung
Antwort von Rise
Hi Diane,
Thank you for your feedback, we are really pleased to hear Chris provided clear and helpful explanations, especially during your return to the UK 🌟
If you ever need any support, please check the support area of our website found at https://rise.co.uk/contact
Callum was very helpful polite and…
Callum was very helpful polite and professional. Thank you
16. April 2026
Bewertung ohne vorherige Einladung
Antwort von Rise
Hi Aimee,
Thank you for your kind words, we are delighted to hear Callum provided polite and professional support 🚀
If you ever need any support, please check the support area of our website found at https://rise.co.uk/contact
Very easy setting up my new internet…
Very easy setting up my new internet package with the help of Callum via the WhatsApp messaging option.
16. April 2026
Bewertung ohne vorherige Einladung
Antwort von Rise
Hi Charlotte,
Thank you for your feedback, we are pleased to hear Callum made setting up your package easy and straightforward 🌞
If you ever need any support, please check the support area of our website found at https://rise.co.uk/contact
Quick replies via WhatsApp chat
Quick replies via WhatsApp chat, got a quick installation date given, rest of the setup was a breeze, keep up the good service
16. April 2026
Bewertung ohne vorherige Einladung
Antwort von Rise
Hi Liam,
Thank you for your review, we are delighted to hear you received quick responses and a smooth setup experience 🤗
If you ever need any support, please check the support area of our website found at https://rise.co.uk/contact
Fast and effective
Fast and effective. Helpful and friendly.
16. April 2026
Bewertung ohne vorherige Einladung
Antwort von Rise
Hi Jamie,
Thank you for your feedback, we are pleased to hear you found the service fast, effective and friendly 🌟
If you ever need any support, please check the support area of our website found at https://rise.co.uk/contact
Very clear well spoken person that I…
Very clear well spoken person that I spoken to, understand very well handled and informative.
16. April 2026
Bewertung ohne vorherige Einladung
Antwort von Rise
Hi Luke,
Thank you for your kind words, we are glad to hear everything was clearly explained and handled well 🌞
If you ever need any support, please check the support area of our website found at https://rise.co.uk/contact
Jason Ratcliffe was very lovely when I…
Jason Ratcliffe was very lovely when I spoke on the phone he answered any and all questions I had about the WiFi setting up process and gave me an amazing deal on the WiFi which was very kind of him.
16. April 2026
Bewertung ohne vorherige Einladung
Antwort von Rise
Hi Riley,
Thank you for your feedback, we are delighted to hear Jason provided helpful support and answered all your questions 🚀
If you ever need any support, please check the support area of our website found at https://rise.co.uk/contact
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
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Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.