They were very helpful and the price of their yarn is fantastic.i received my order from denmark quicker than i receive orders here in the uk !!
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Fantastic priced yarn and brilliant customer service - if I've ever had a query that's a bit too complicated to cover over email I've given them a call and they've sorted it straight away. 😊
Great company and products are very good value for money - generally arrive within a week or so. Just disappointing that they have changed their postal service so there is now a weight limit of 2 kg -... Mehr ansehen
Love the yarn I got from Rito (their own brand is as soft as my previous favourite merino & comes in colours the other doesn't). When one of my 2 orders placed on the same day got lost by royal mail... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Rito Hobby is your online shop for hobby crafts. We have a huge selection of yarn, beads, drawing tools and much more. We strve to give the best service: 365 days of Return, Fast Delivery and Price Match.
Kontaktinformationen
Hat 81 % seiner negativen Bewertungen beantwortet
Braucht meist mehr als 1 Monat zum Antworten
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
They were very helpful and the price of…
They were very helpful and the price of their yarn is fantastic.i received my order from denmark quicker than i receive orders here in the uk !!
Fantastic priced yarn and brilliant…
Fantastic priced yarn and brilliant customer service - if I've ever had a query that's a bit too complicated to cover over email I've given them a call and they've sorted it straight away. 😊
Great product, great customer service
Love the yarn I got from Rito (their own brand is as soft as my previous favourite merino & comes in colours the other doesn't). When one of my 2 orders placed on the same day got lost by royal mail (tracking number stuck in one place for a week) they sent a replacement (that didn't get lost this time) so I could still get going on my knitting projects. They reassured me when I was worried I'd only received one bag not two & was beginning to think my second order had glitched because I'd placed them so close together. I'm sure my sister is going to love the quality of the finished baby clothes too.
My only minor issue is the emails didn't seem to run smoothly, my first attempt to send one bounced and I didn't receive their replies until the third or fourth they sent (then could view the whole chain of messages) but I don't know if that's an issue with my email provider. I didn't try contact via phone as I hate talking on a phone (only mentioning as it's in a couple of other reviews I read).
Great assortment of art and craft…
Great assortment of art and craft supplies. Good customers services and despite that the parcel has to come from Denmark, it arrived in the UK within 10 days of ordering.
Customer service excellent
Customer service excellent good communication very prompt. Infinity heart bamboo yarn beautiful to knit I used 3.5mm needles. Highly recommend this company
Very competitive prices and super quick delivery
Very competitive prices and super quick delivery - I shop with a couple of other Danish wool suppliers and their deliveries always take longer to arrive. I would wish there was an option to create an account on tis website, where I can see all my previous orders - useful to track the sources of yarn for previous projects and compare the costs.
Excellent and very helpful
Excellent and very helpful.
Delivery in a couple of days. All the way from Denmark with postnord and Royal Mail.
Excellent.
Great price for merino wool
Merino wool was on offer and I was able to order two colours for a mosiac sweater I will be knitting in the autumn. I received an email confirmation and tracking for delivery and was happy with the service and the yatn recieved.
Beads arrived promptly
Beads arrived promptly, correct colours.
Great choice of yarn & colours
Great choice of yarn & colours, fast delivery & the yarn i chose is beautiful. Will definitely use again
I order from the UK and the delivery…
I order from the UK and the delivery time is quick, love the little sweets they send with every order. Very good priced (I only tend to knit with DROPS)
Great Products - Shame about the Postage Charges
Great company and products are very good value for money - generally arrive within a week or so. Just disappointing that they have changed their postal service so there is now a weight limit of 2 kg - so if you are ordering heavier items, it is completely impossible to get the free postage and you have to break down parcels into multiple smaller ones and pay £5.75 for each one
Excellent Service
From the ease of ordering to the time of delivery I was impressed with the service, also the after care was available if needed.
Delivery was on time and the products are amazing, now to start my project
Definitely recommend.
Very happy I ordered from these guys, delivery time very reasonable considering my yarn wasn't available in UK !!
Would recommend 👌
Excellent service and nice quality…
Excellent service and nice quality product.
excellent service and good prices
good prices and good communication with team
quick delivery even to UK from Denmark
Lovely yarn and my project is coming…
Lovely yarn and my project is coming along nicely, Thank you.
Lovely wool
Lovely wool, I’m so glad I can order it from this company. Arrives swiftly . Great company to order from
Plenty choice and good value
Do not accept orders if items not available and just post items that are available
Ordered yarn several weeks ago, wanted to start a project as I was going on holiday. Order acceoted. Then I was sent an email saying some items were out of stock but would be in stock within week. I said I would wait till all was in stock. When this timeframe past I got another email saying there were further delays. One item would be in stock imminently but one would be delayed further. So I cancelled one.
Then another email saying that item would not be available until mid March.
I’ve had at least five emails promising a delivery within a short period of time then saying it wouldn’t.
I do not understand why the items that were in stock could not be sent. I spent £151. Sadly not impressed.
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.








