UPDATED 04.07 RECEIVED DAMAGED PRODUCT. NO RESPONSE FROM THE COMPANY TO MY REQUEST FOR REPLACEMENT. STOPPING PAYMENT DUE TO DAMAGE AND NO RESPONSE. UPDATED 03.31 Recd phone message 03.30, after leavi... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I received my order timely and absolutely love each piece. I wanted to share with you how lovely the items are. My favorite are the ring stand vases! 🥰
I had ordered a lamp from this company. Then I started looking for reviews. They weren't good. I was concerned that I wouldn't get my order after reading them. I emailed them and got an immediate re... Mehr ansehen
Unternehmen hat geantwortet
i’M SO IMPRESSED WITH THESE SOY WAX DOUGH BOWL CANDLES! tHE ECO-FRIENDEDIENTS AND WOODEN BOWLS MAKE THEM FEEL BOTH NATURAL AND LUXURIOUS. mINE BURNS EVENLY AND SMELLS AMAZING — IT’S NOW MY GO-TO HOME... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Kontaktinformationen
Vereinigte Staaten
- customersupport@riverchicdesigns.com
- riverchicdesigns.com
4,2
Gut
64 Bewertungen
Hat 100 % seiner negativen Bewertungen beantwortet
Braucht meist mehr als 1 Monat zum Antworten
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
It was to big for the house but it…
It was to big for the house but it worked great on the patio. Well made...
18. März 2026
Quality pieces, beautifully made
I received my order timely and absolutely love each piece. I wanted to share with you how lovely the items are. My favorite are the ring stand vases! 🥰
24. März 2026
Bewertung ohne vorherige Einladung
Placed order over 2 weeks ago
UPDATED 04.07 RECEIVED DAMAGED PRODUCT. NO RESPONSE FROM THE COMPANY TO MY REQUEST FOR REPLACEMENT. STOPPING PAYMENT DUE TO DAMAGE AND NO RESPONSE. UPDATED 03.31 Recd phone message 03.30, after leaving review, claiming they'll ship this Wed. I'll update again when merch is received. Placed order over 2 weeks ago 03.18, they took payment and haven't shipped the merch. They don't answer the phone, respond to vmail or email messages. Very sketchy. Would not recommend.
16. März 2026
Bewertung ohne vorherige Einladung
Antwort von River Chic Designs
Note: You may want to refer to your bank statement since you were refunded due to us being out of stock. This was sent to you in an email and we have not received any response from you since we notified you of the refund. Your order was placed 8 business days ago - on March 18th (not over 2 weeks ago) , and our current shipping timeframe is 8–10 business days due to a high volume of orders. This timeframe is clearly posted on every product page, shown again at checkout, and included in the order confirmation email.
Your email was sent to us over the weekend when our office was closed. We returned your call on three separate occasions and replied to your email, but have not yet been able to reach you. We also left multiple voicemails at the number you provided requesting you to return our calls, since you will not answer the phone.
We are actively assisting customers throughout the day and respond to all inquiries as quickly as possible. We are happy to speak with you and assist further — please return one of our many calls or contact us during business hours so we can help.
Products are always as beautiful as…
Products are always as beautiful as portrayed and of good quality.
15. Februar 2026
Run Forrest Run!!!
If I could give them a negative 4 stars I would. They sent me the wrong item after I waited over 3 weeks to receive the wong order. I immediately returned their and they received it on 2/19 and still have NOT refunded my money. I've filed a complaint with BBB and Shop Pay who is investigating the matter but it can take several weeks.
Their response below stating they have refunded my money is a bold face lie. I've checked my bank account and there's only charges, no credits. I'm now making it my mission to warn people who are thinking of purchasing anything from the to rethink their decision.
6. Jänner 2026
Bewertung ohne vorherige Einladung
Antwort von River Chic Designs
We have already issued your refund, which has been processed on our end. Please refer to your bank for confirmation.
For transparency, this matter was also reviewed by the Better Business Bureau, and they sided with our business after reviewing the full communication history.
When you initially contacted us about receiving the incorrect lantern, we responded in less than one hour — after normal business hours — and immediately offered to send the correct item. Unfortunately, the conversation became hostile with you threatening , including inappropriate language directed toward our owner.
We are a family-owned business and are committed to treating customers respectfully. We also expect that same level of respect in return. Because of the nature of the communication from you, we chose not to continue doing business with you. Anyone that endured the type of language you screamed and the threats you made would state the same thing.
We wish you the best moving forward.
Love my swan container
Love my swan container! So many people commented. Asked where did you find it.
18. Dezember 2025
Antwort von River Chic Designs
Thank you so much for your 5-star review! We’re thrilled to hear you’re enjoying your swan planter—it truly is a special piece. We appreciate you taking the time to share your experience and are grateful for your support. We hope it brings charm to your space for years to come.
The metal swan is big and beautiful 😍
The metal swan is big and beautiful 😍. Attached head and neck easily. Very pretty.
18. Dezember 2025
candelabra arms…
I bought candelabra two of the arms were very tightly formed together so once candles in place I had to turn it so it would not look unbalanced like candle colliding person receiving gift senior just smiled 🥺
18. Dezember 2025
Love this piece
Love this piece. Some of the bigger towels are hard to get in and that is the only reason for the 4 stars not 5.
18. Dezember 2025
My home looks magical this Christmas…
My home looks magical this Christmas thanks to River Chic Designs! The tree, ornaments, and garlands exceeded my expectations. Everything is beautiful, well-made, and full of holiday charm.
12. Jänner 2026
Bewertung ohne vorherige Einladung
Great Merchant
Ordering was simple; the merchandise was reasonably priced; and the delivery was prompt. It all made for a five star shopping experience.
18. Dezember 2025
River Chic Designs has become my go-to…
River Chic Designs has become my go-to for unique home improvements. The dough bowl candle was larger than expected and smells divine. Their products elevate any room instantly.
6. Jänner 2026
Bewertung ohne vorherige Einladung
River Chic Designs has become my go-to…
River Chic Designs has become my go-to for unique home improvements. The dough bowl candle was larger than expected and smells divine. Their products elevate any room instantly.
5. Jänner 2026
Bewertung ohne vorherige Einladung
Great shopping experience!
Great shopping experience!! I ordered two swan planters they were awesome!!!
18. Dezember 2025
Communication is great!
I was very impressed with the amount of communication regarding my purchase. I bought a swan for a friend and she could not be more happy! She said it was the perfect gift.
18. Dezember 2025
Love these cast iron swans
Love these cast iron swans. I'm going to display on the front porch with a plant in the spring.
18. Dezember 2025
Their Christmas décor collection is…
Their Christmas décor collection is stunning! I ordered a tree and several ornaments this year and everything arrived beautifully packed. The detail and craftsmanship are amazing. Will definitely be shopping again next season!
17. Dezember 2025
Bewertung ohne vorherige Einladung
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