Rosaholics Bewertungen 

Update: Roseaholics contacted me and are getting me those special roses before my anniversary. Its great when a company has good customer service.
Thank you again!

You sent me an advertisement email saying special selection for you our valued customer. My wifes favorite roses the sweet caroline were in there but i could bot purchase them because that was for vip and gold customers only.
I would have liked to have bought that for our anniversary.

I ordered roses last week. The roses came in Saturday as they originally projected. First, the roses were limp and dull. 4 were broken and there were two bugs crawling on the box. I immediately reached out. There was an automatic response saying they would not be available on Monday. I took photos of the broken roses, how limp they were and the bugs. I discarded the roses immediately first because I was scared of the bugs but even if there were not bugs, I would have asked for compensation for the broken roses. Two of the 4 broken roses were discolored at the point of breakage which showed it was broken for days. I captured that in photos. When they finally reached out to me, they asked for photos of ridiculous things like the tissue which I provided. But they did not tell me that on the day. Regardless, I preserved enough photos to cover most of their demands- except the tissue.They responded finally that I had not shown cause for a refund. Now I paid for insurance of these flowers because they were being shipped from another country. Why did I pay for insurance for just this situation when they have no desire to refund when there is proof? I am only now seeing how low their rating is on trust pilot. Had I seen this I would not have bought their flowers.They are not trustworthy and they engage in devious insurance schemes - if something is bug infested and broken and I paid the insurance fee, regund me please. Spend your money elsewhere. I will be sharing on social media my experience because their response was so disgusting.

Update: after seeing this review, they responded offering new roses, acknowledging the broken roses and admitted that they may have overlooked the mites as they could not be seen in the photo. I do not want their roses and the new creepy crawlies they might come with. I paid for insurance. I want a full refund. I understand that the cost of insurance cannot be refunded. When they act with integrity and stand behind their products and services, we can talk. Until then, I want my money as their product was insured. The flowers were for my birthday. It is long gone. They did not fulfill their part of these contracted services. I want good service and I want them to act with integrity. Their behavior is unacceptable.

Rosaholics is a First Class Floral Company. They provide Top-Tier Flowers and Excellent Service to make your floral experience Amazing!! Their flowers are Exotic and Unique. You will not find flowers similar to their Beauty and quality anywhere else. I have purchased the Unicorn Flowers and they were Breathtaking when they arrived!! I also purchased the 50 Assorted 40 inch long stem roses as a gift!! These flowers are Enchanting and Magical!! They always have an Exquisite selection to choose from. Rosaholics makes every occasion and special event Memorable and Remarkable!! This is the only Florist that My Family will ever go to for Gorgeous and Fabulous Flowers! Rosaholics is committed to providing EXCELLENCE and treating you like Royalty!! Place your order today for an Incredible and Magnificent Floral Experience!!! Get the flowers that You and Your Loved Ones Truly Deserve!!

The roses i ordered this time were the Argento roses, the blooms and leaves are enormous. My wife grew up with family that owned a florist shop and she was absolutely amazed with flowers. Also she works closely with several UF agents and these blooms garnered all of their attention.
The only hiccup I encountered was a ceramic vase I upgraded to and did not recieve, I got a clear glass vase instead, but customer service refunded the difference of the price.
These, as well as previous, roses are longer stemmed than what is generally available at local florist from what I've seen. So arranging them as a big bouquet or staggering them should be no problem for anyone.
I will definitely purchase again.

Placed an order and tried to cancel in the same day within hours. Their delivery is not next day or same day as most florists are. The date for delivery they gave me was at least a week away. They chose not to credit my order by canceling the same day but said they would put it on hold until they got a satisfactory reason. I believe this is a completely poor way to do business and I would be wary of anyone in the future using this business. Update: I asked the company to go ahead and ship the flowers anyway because I knew they wouldn’t refund my money. They send me another email that said they wouldn’t ship unless I sent them yet another email to ship (??) so it was delayed a day later. Keep in mind this is about a 6 day delivery. My recipient received that flowers many days later and they were fine. Nothing you can’t buy at a grocery store for $19.99 but it had to be shipped so I guess most of the cost is shipping. Also, the company has asked me twice to change my review here on Trustpilot which I consider to be continued unprofessionalism. If anything I have written is incorrect, I suggest they respond directly to this review. In the future I have blocked them from my email and would never use them again. Update 2: I have all the email receipts from our conversations. Saying my review doesn’t reflect facts is a lie. You cant point specifics in my review that are wrong because it is all factual. You are attempting to mislead potential customers.

My Girl loved the roses. I like being different, and the variety of exotic roses makes the gesture even more special.

Well, my experience did not start off very well. Whether it was a system error the company error or my error. I received my roses a week early. This was a gift to myself for my birthday, which was on the 19th but instead I received the two dozen of roses on the ninth. When I got home that evening, I opened the box and the roses looked horrible like they were dying I immediately sent an email with pictures showing them that the roses were dying, and I wanted a refund or new roses. They responded with instructions on how to revive the roses I had did everything they had stated in the email except carefully peeling back the outer pedals, which were very hard and looked as though they were dying I did that in the next morning they honestly started to look a lot better and by day two the roses were absolutely beautiful. I emailed the customer specialist back to tell her suggestions worked and sent pictures of the roses. Now again, the roses were for my birthday and because of how expensive these roses were, as much as I wanted to order another bouquet of roses it wasn’t in my budget. When they responded, she was happy to hear that my roses had come back to life and understood the cost of ordering yet another two dozen of roses so she gave me a discount of some sort. I’m not sure what the discount is, but I appreciate the gesture. I would definitely buy roses from Rosaholics again.

I ordered roses to be delivered in two days on a Saturday but I forgot to change the delivery address. I immediately contacted Rosaholics and explained what happened. They were quick to respond and let me know they would handle it for me. My friend received her birthday roses on Saturday. She sent me a video of them and they are beautiful!

Flowers have been very beautiful!

I ordered SPECIFICALLY PEONIES and roses were sent instead. After I contacted customer service she requested several photos the roses so she might send out MORE ROSES.

I ORDERED PEONIES. CMON people, lets get it together, ruining birthday gifts, just correct the mistake.

Great products. Good tracking methods.

I ordered the black rose bouquet for a special lady and she loved them! Fantastic handling and beautiful product. Definitely will shop again!

I paid $145 for peonies but 3 dozen roses were delivered. Beware they will come up with all kind of excuses and explanation to deny they were wrong.
For 3 dozen roses I could have ordered and have them delivered for $50-$75 max.

I've ordered a few times now from Rosaholics, and have ordered from other similar vendors in the past. When it comes to uniquely colored roses, Rosaholics is now my favorite. These were perfect. They arrived when they were supposed to. They were fresh (pre-fresh) so they'll last. I look forward to the next batch of Halloween and fall colors!

★★★☆☆

I really wanted to love these, but unfortunately they were pretty disappointing. The roses arrived smashed and misshapen, and they looked nothing like the beautiful presentation shown in the photos. Several of them were just sad-looking right out of the box and needed a lot of arranging just to look somewhat presentable.

For the price, I expected much better packaging and overall quality. They’re a cute idea, but based on what I received, definitely not worth the price.

Working with this company has been so disappointing. I ordered it to arrive two days earlier than needed so I was sure to get it in time (it was for a party). I even emailed them to confirm it would arrive in time. It arrived after the party. When I reached out to the customer service, they didn't help. I couldn't get anyone on the phone. And via email they just ghosted me. Extremely disappointed and a total waste of my time and money. Not to mention the stress and inconvenience. There are so many flower companies out there, and I will definitely not be using this company again. It isn't that the flowers were delayed (these things do happen), it was they way they handled the customer service when something did go wrong.

Totally worth the wait

Seamless transaction from start to finish.
Instructional video extremely helpful for beginners. Roses were BREATHTAKING!!!

First time customer she loved the flowers and even more when they bloomed ! Definitely will be a returning customer on creating a great experience