They delivered to a huge apartment building and just left the flowers outside. Person could not find them and never received. Could not talk to a human at the rose forever company, just received an e... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
They delivered to a huge apartment building and just left the flowers outside. Person could not find them and never received. Could not talk to a human at the rose forever company, just received an e... Mehr ansehen
Unternehmen hat geantwortet
I’m very impressed with Rose Forever. I was looking for something special for a woman that I care for, and I believe the roses in a box will be perfect. It was easy to purchase at a wonderful discount... Mehr ansehen
Unternehmen hat geantwortet
I purchased my forever roses when I purchased my first home four years ago. They are still sitting on my dining room table just as beautiful as the first day I purchased them. I get so many compliment... Mehr ansehen
Unternehmen hat geantwortet
I bought my wife the black velvet heart shaped box for Valintines Day with red roses, and it is so dramatic and beautiful in its presentation. Looking forward to giving something special for a up comi... Mehr ansehen
Unternehmen hat geantwortet
Discover Forever Roses. Experience the beauty of long-lasting roses that never fade. Perfect for unforgettable gifts that last a lifetime, our preserved roses offer timeless elegance and make ideal gifts for any special occasion.
401 Broadway, 10013, New York, Vereinigte Staaten
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Ordered and paid extra to be delivered for Mother's Day and arrived three days late! We placed our order am Wednesday early and received them the following Tuesday after paying extra for delivery by Mother's Day. Tried very day to email them but was sent a very generic email bad. Very disappointed as love the flowers. This order was shipped to Florida not the UK

Antwort von ROSE FOREVER
I would give a zero star review if I could I ordered $500 worth of flowers (2 large arrangements) for mothers day and dispite many emails never got any respons back AND NEVER GOT THE FLOWERS!
STAY AWAY from these people.

Antwort von ROSE FOREVER
Purchased from here unfortunately they don’t answer there emails and it took a couple business days until they shipped out my item . It took a very long time to arrive

Antwort von ROSE FOREVER
I ordered eternal rose for my best friend's birthday and she totally loved it. The quality was amazing and the price is fair.

Antwort von ROSE FOREVER
UPDATE: I don't know what this company is trying to pull here? You guys are TWO YEARS too late. This happened Feb 2022 (its mid 2024). I went through this with your company at the time and you were less then enthusiastic to help. As a matter of fact I emailed you multiple times asking so help and provided ALL of the information including many photos and was ignored which resulted in me having to go through BBB and PayPal in order to resolve this because your company chose to brush this concern off instead of offering a solution. Your company also requested and received the damaged flowers back (via paypal claims customer care) which on top of initially sending poor quality - ungiftable, damaged roses (which ruined my event and plans to say the least ) you also gave me the hassle of mailing this massive package back, which is perfectly fine since they would have ended up in the trash either way ( I truly wish I can post photos on Trustpilot for all to see) - But was a massive inconvenience to top this whole horrible experience off. Not to mention that your company had no intention of refunding this order unless I had escalated things through BBB and PayPal which took over a month of back and forth FYI.
Now your reaching out with this response 2 years later? Thank you for reminding me of how horrible your customer care is and how fake your website is, I will be sure to spread my experience with @roseforever elsewhere.
_________________________________
Spend $280 on a box full of roses and get something that looks like its been rolling around on the floor for days. I ordered these for the first time and when I opened the box they looked horrible. The roses were all cracked and ripped, every petal was damaged. When I reached out to the company they told me this was natural and expected from roses basically....sorry but I wasn't born yesterday and I know what roses look like, and this is a damaged poor quality item they sent out. Unfortunately they mail out roses for free to YouTubers in exchange for fake reviews. The customer care is a joke, I understand you don't want to lose money on your product but when you promise "luxury" "fresh" looking roses and mail out broken roses covered in glue for almost $300 you have to expect realistically customers to be upset about it. Not to mention I offered to mail these back to you for "inspection" and you guys in turn blocked me. Great way to handle a problem with the customer. Dear Reader : If you are smart enough to search "real reviews" for this company I highly recommend you look elsewhere for your preserved roses ( there are a million other companies with legit reviews and ethical customer care)
FYI:
Rose Forever INC, 16 East 34th Street, 14th Floor, New York, NY 10016, United States

Antwort von ROSE FOREVER
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