I had a problem with the delivery; FedEx delivered to the wrong address! I called RugStudio; not ONLY did a person pick up the phone, but she was able to pull up my order and said that they would shi... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Buyers beware: I have taken RugStudio to small claims court to get full refund and free return label! The rug I received was “item not as described” long story short RugStudio takes no accountability... Mehr ansehen
I bought a Karastan smartstrand euphoria rug because I thought it would be durable. However strands of fiber are coming out. And I dont mean fuzz I mean whole strands. I can pull continuous rows... Mehr ansehen
Unternehmen hat geantwortet
I love this company! They have the best selection and provide a great way to narrow down the options by color, style, etc. And, once that's done and my choices are fairly well narrowed, but I still... Mehr ansehen
Unternehmensdetails
Informationen, die aus verschiedenen externen Quellen stammen
Rug Studio is a division of Oriental Rug Gallery, L.P. a family-owned business located in San Antonio, Texas with a rich history in the rug business. For more than 80 years, the company has enjoyed success in all aspects of the industry, from manufacturing and importing, to wholesaling and retailing. For four generations, we have maintained our roots in our highly service-oriented retail division - partnering with retail shops of all shapes and sizes throughout the US.
Kontaktinformationen
12719 Cimarron Path, 78249, San Antonio, Vereinigte Staaten
- 800-796-8890
- Service@RugStudio.com
- rugstudio.com
Hat 50 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
BEST PRICES I HAVE FOUND YET!
I have shopped around the internet and in stores for weeks and have found Rug Studio provides the absolute BEST prices. I especially LOVE the no tax and free shipping!
Online help was great
Online help was great. Making my first purchase now.
Best selection I have seen on the …
Best selection I have seen on the internet for good quality rugs that are hand and machine woven. Competitive prices and easy ordering.
Purchased rug on 07.20.2017
I just did an online chat with a …
I just did an online chat with a representative from Rug Studio, which was very helpful in making a choice to use this company to order an area rug!!
Easy checkout and great selection
I haven't placed an order yet but of …
I haven't placed an order yet but of all the sites I've been on Rug Studio has by far the best overall selection.
I have ordered multiple area rugs from …
I have ordered multiple area rugs from RugStudio. Everything from outdoor rugs to runners and I have found the selection outstanding. The pictures & description really helped me know exactly what I would be receiving. I have yet to be disappointed with the quality or value.
RugStudio online chat review
I have only participated in the online chat for answers to a few questions and to obtain a coupon code. So far so good :)
Jody was very polite and efficient
Jody was very polite and efficient. She answered my questions quickly. Thank you
First time customer very pleased with response
I'm a first time customer and very pleased.
mkorenge review
easy navigation through website and easy to chat
Quality Rugs
Great quality, Beutiful colors, shipped as promised. Would recommend!!!
I have been searching for a specific …
I have been searching for a specific designer pillow. Found nothing until today when I discovered your website....so happy!
Though I ran into trouble ordering from …
Though I ran into trouble ordering from the website (it would not allow me to use a coupon code but did not explain the reason), I was given a mechanism to send an offline request for help that was timely responded to. The person assisting me was very helpful and resolved the problem to my satisfaction.
Nice website/Great service!
Nice website. Found unique rugs and just what I'm looking for. Called customer care to inquire details about a Kathy Ireland rug and received great, professional service. +++++
RugStudio has some of the finest …
RugStudio has some of the finest offerings.
Reliable, helpful, full of options
So far I have found this website to be very helpful. I really like the variety in choice and pricing. Customer service is also incredibly reliable and seeks to appease (to their best ability) customer concerns and wishes. I would highly recommend this website for your home accerssorizing needs.
Professional all around
User interface is top notch compared to other rug websites. Very easy to navigate, filter and sort. Customer service is great too as they have a chat associate available during all business hours. Very impressed with the overall professionalism of Rug Studio.
Easy to order
Easy to order. Online help was great. I have spent hours searching different websites for rugs and Rug Studio has one of the largest selections I have found.
good selection but don't love having to …
good selection but don't love having to hunt for coupons..

Antwort von RugStudio
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.







