Kevin Mungin was so incredibly helpful through my whole experience. He was always gracious even though we kept pushing back the purchase date of our list. He was persistent, but in a good way, and nev... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Every time I have needed a list or information, no matter how small the need, Tim Houghton has been quick and responsive. I am very happy and appreciative of Tim and the others at Data Axle and the s... Mehr ansehen
Unternehmen hat geantwortet
cancelled my wholesale agreement without notice; cost me $$$ to get my bookkeeper involved to fix this. loss of revenue and time and velocity to serve clients. really not impressed. if it wasn't fo... Mehr ansehen
Unternehmen hat geantwortet
I filtered some type of data in my request, but I still got those that I didn't really want to get, and for the fact I know not all the companies with my criterias was in the list cuz I had know s... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Salesgenie by Data Axle helps businesses find, understand, and connect with the right customers using accurate business and consumer data verified by humans and AI. Our platform empowers sales and marketing teams to build smarter audiences, prioritize outreach, and grow with clarity—not guesswork. From audience building and data enhancement to email, direct mail, and digital advertising support, Salesgenie delivers flexible solutions for businesses of all sizes. Whether you’re launching a new campaign, refreshing your data, or scaling outreach across channels, we make it easier to reach the people who matter most. Need assistance? Connect with marketing experts today or call 800.621.5847.
Kontaktinformationen
1001 Ft. Crook Rd. N Suite 150L Bellevue, NE 68005, Dallas, Vereinigte Staaten
- 877.708.3844
- genie@data-axle.com
- salesgenie.com
4,1
Gut
569 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 98 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Your leads are dated
Your leads are dated, at least two years for every person I have tried to contact.
Software is a bit clunky, i.e., deleting a lead.
12. Mai 2026
Antwort von Salesgenie by Data Axle
Thank you for your feedback, Kevin!
We’re glad to hear you’ve built a positive business relationship with our team and that the effort to understand your situation and adapt to your needs made a difference.
We truly appreciate your support!
Antwort von Salesgenie by Data Axle
Thank you for your feedback, George!
We’re glad to hear you had a great customer service experience. We truly appreciate your support!
Kristen has been great to work with
Kristen has been great to work with. She is knowledgeable, and jumps right in to use her expertise to help find the population of focus.
I tend to work evenings and Sunday, so initially, I found your hours to be very limiting, but the more I know and understand how the system work, this is becoming less important.
3. Mai 2026
Antwort von Salesgenie by Data Axle
Thank you for your thoughtful feedback, Joy!
We’re so glad to hear Kristen has been knowledgeable and proactive in helping you find the right population of focus.
We also appreciate your honest comments about availability and are happy to hear the platform has become easier to navigate as you’ve grown more familiar with it.
Your feedback helps us continue improving the experience for our customers.
Very good business relationship…
Very good business relationship concerned to understand my situation trying to construct positive adaptations
4. Mai 2026
Antwort von Salesgenie by Data Axle
Thank you for your feedback, William!
We’re glad to hear you’ve built a positive business relationship with our team and that the effort to understand your situation and adapt to your needs made a difference.
We truly appreciate your support!
Our first time using the service
Our first time using the service, and we had many questions! Our representative was very patient and helpful with us and helped us determined exactly what we needed. I would highly recommend Salesgenie by Data Axle!
2. Mai 2026
Antwort von Salesgenie by Data Axle
Thank you for your wonderful feedback, Lisa!
We’re so glad to hear your first experience with Salesgenie was a positive one and that our representative was patient and helpful in guiding you to the right solution.
We truly appreciate your recommendation and look forward to supporting your continued success!
I had a specific request around…
I had a specific request around addresses, and was told the system could easy do this. In my on boarding call, it quickly became apparent they didn't have 40% + of the addresses I needed, and it took lots of effort to fin out which were missing.
I've requested a refund and I'm still waiting.
17. Mai 2026
Antwort von Salesgenie by Data Axle
Thank you for your feedback, Weldon.
We’re very sorry to hear that your onboarding experience did not meet expectations and that the data available did not align with the requirements you were initially told could be supported.
We understand how frustrating it must have been to spend additional time identifying missing addresses, especially after setting clear expectations upfront. We also apologize for the delay regarding your refund request.
Your concerns are being taken seriously, and we’d appreciate the opportunity to review your account and follow up on the status of your request. Thank you again for bringing this to our attention.
Salegenie has been a really great…
Salegenie has been a really great platform to work with. The system is easy to use, has the features we were looking for, and the pricing and plan options are very reasonable. What really made the experience stand out, though, was the staff. Karen has been an absolute pleasure to work with — responsive, helpful, and genuinely committed to making sure we had a great experience. Highly recommend Salegenie for anyone looking for a reliable and user-friendly platform.
14. Mai 2026
Antwort von Salesgenie by Data Axle
Thank you so much for your wonderful feedback, Kathy! We’re thrilled to hear Salesgenie has been a great fit for your needs and that you’ve found the platform easy to use, feature-rich, and reasonably priced.
We’re especially glad to hear Karen made such a positive impact on your experience. She truly cares about supporting our customers, and your kind words will mean a lot to her.
We sincerely appreciate your recommendation and look forward to continuing to support your success!
Antwort von Salesgenie by Data Axle
Thank you for your feedback, Ian!
We’re glad to hear Cris Vigness made such a positive impression.
We truly appreciate you sharing your experience!
Antwort von Salesgenie by Data Axle
Thank you for your feedback, Vanessa!
We’re glad to hear your experience felt both professional and personal.
We truly appreciate your support!
It was a great onboarding and John took…
It was a great onboarding and John took time showing me the system.
1. Mai 2026
Antwort von Salesgenie by Data Axle
Thank you for your feedback, James!
We’re glad to hear you had a great onboarding experience and that John took the time to walk you through the system.
We truly appreciate you sharing your experience!
I wasn't happy with results I got back…
I wasn't happy with results I got back and your team made no effort to try and accomodate me even after I offered to pay extra money to delete all the attorneys data axel came back with on my list and have them replaced with another industry... I gave them a list of 20 plus different businesses and they came back with mainly attorneys which aren't good for my biz prospecting. very frustrated with data axel currently!!!!
4. Mai 2026
Antwort von Salesgenie by Data Axle
Thank you for your feedback, Daniel.
We’re very sorry to hear about your frustration and understand your disappointment with the results you received.
It’s clear the list did not align with your prospecting needs, and we regret that you felt unsupported when trying to find a solution. We understand how important accurate targeting is, especially after providing multiple industry preferences and offering to work toward an alternative.
This is not the experience we want for our customers, and we’d appreciate the opportunity to review your request and better understand what happened. Please reach out to us directly so we can revisit the list criteria and work toward a more suitable resolution.
Had difficulty in contacting agent by…
Had difficulty in contacting agent by phone.
Incorrect Labels were sent to me that had no relation to my project.
11. Mai 2026
Antwort von Salesgenie by Data Axle
Thank you for your feedback, Buck.
We’re very sorry to hear about the difficulty reaching your agent and the issue with the incorrect labels you received. We understand how frustrating that must have been, especially when working on a specific project.
This is not the level of service or accuracy we aim to provide. We’d appreciate the opportunity to review what happened and help correct the issue. Please reach out to us directly so we can assist further and work toward a resolution
Excellent service
Unlike other direct mail providers Data Axle's David White, our service rep provides us excellent service and assistance for our specific needs.
26. April 2026
Antwort von Salesgenie by Data Axle
Thank you for your kind feedback!
We’re so glad to hear David White has provided excellent service and support tailored to your specific needs.
We truly appreciate your trust in Data Axle and are grateful for the opportunity to work with you!
Under-promise and over-deliver? Yes please!!!
We expected just a few columns of data and got a mountain of info! We will find out how accurate it all is, but it could be a lot better insight into our customer base. Ricardo, Lauren, and Laura did a great job with this proposal!
8. Mai 2026
Antwort von Salesgenie by Data Axle
Thank you for your feedback, Adrian!
We’re glad to hear the data provided offered deeper insights than expected and that Ricardo, Lauren, and Laura delivered a great experience throughout the proposal process.
We appreciate your trust and look forward to supporting you as you continue exploring the value of the data for your customer base!
Great e-blast experience
Great experience with Michele Dunker & Erik Pleshek. Helped setup a complex client cold e-blast and took us the whole way thru the process including a few client hiccups that needed solutions. Great customer service & expertise. Thx.
8. Mai 2026
Antwort von Salesgenie by Data Axle
Thank you for your wonderful feedback, Dwayne!
We’re so glad to hear Michele Dunker and Erik Pleshek were able to guide you through the entire process and help navigate the challenges along the way.
It’s great to know their expertise and customer service made a positive impact. We truly appreciate you sharing your experience!
The customer service
The customer service, patience and time they take to make sure the customer is completely satisfied was outstanding.
19. April 2026
Antwort von Salesgenie by Data Axle
Thank you for your kind feedback, Caresse!
We’re so glad to hear our team’s customer service, patience, and dedication made such a positive impact on your experience.
Ensuring our customers feel supported and satisfied is always our goal.
We truly appreciate you sharing your experience!
Great experience!
20. April 2026
Antwort von Salesgenie by Data Axle
Thank you for your feedback, Harrison!
We’re so glad to hear you had a great experience.
We truly appreciate your support!
Disappointed is an understatement—avoid for email marketing
I’m writing this to save someone else the massive headache and wasted budget we just endured. If you are looking at Salesgenie specifically for their Email Campaign Builder, do not waste your money. The issues started immediately with deliverability, as our undeliverable rate was a staggering 60%. The primary reason is that Salesgenie apparently cannot reach Gmail inboxes. In a world where Gmail holds nearly a third of the global market share, being unable to hit those accounts is a total dealbreaker for any serious business.
The technical standards here are also stuck in the past. They don’t use secured (https) tracking links in their emails, which is basic Email Marketing 101. When I caught this during testing, I was explicitly assured the actual campaign would be secured and that only the testing server sends unsecured links. That turned out to be completely false. This is a massive issue because desktop users who click those unsecured links are met with a glaring warning stating the site doesn't support a secure connection and may not be trustworthy. Who is actually going to continue clicking through after seeing a security warning like that? It completely destroys your click-through and conversion rates. When I addressed this with the person who gave me that initial assurance, the response was essentially a shrug and a "that’s what I was told," making it clear that Salesgenie seriously needs to educate their staff on the fundamentals of their own product.
The platform's reliability and logic are equally frustrating. I scheduled an email for a Tuesday, and it didn't actually send until the following Monday, which is absolutely unacceptable! Furthermore, there is a 5,000-send cap per email and zero conditional logic. If you have a list of 50,000 contacts, you have to manually download sent lists and re-upload them as suppression lists over and over just to reach your entire audience. Every other modern service handles this logic (e.g. if the recipient received campaign X, don't send campaign Y), yet Salesgenie makes you jump through manual hoops.
To top it off, the sales experience was incredibly off-putting. Our sales rep leaned hard into "used car sales" tactics. Immediately after I agreed to a price, she claimed I only had four business days to decide before the rate increased. I simply told her that doesn't work for me.
This software feels outdated, logic is nonexistent, and the sales tactics are predatory. Save your sanity and your marketing budget by looking elsewhere.
18. April 2026
Antwort von Salesgenie by Data Axle
Thank you for taking the time to share such detailed feedback, David.
We’re truly sorry to hear about your experience and understand the level of frustration this caused for you and your team.
The issues you described around email deliverability, campaign timing, tracking link security, workflow limitations, and communication are very concerning and not the experience we want our customers to have.
We especially understand your concerns regarding Gmail deliverability and unsecured tracking links, as trust and reliability are critical components of any email marketing effort.
We also regret that your interactions with our team left you feeling pressured rather than supported. That is not the standard we strive to uphold, and your comments regarding the sales process and product guidance will be shared internally for review and improvement.
Your feedback is valuable because it highlights specific areas where we need to do better — both in product functionality and customer communication. We would appreciate the opportunity to review your account and experiences in more detail with the appropriate teams to better understand what occurred and identify possible resolutions.
Thank you again for bringing these concerns to our attention.
I went 5 star
I went 5 star - because " I wanna be an Admiral :)) . I liked the Smoothness and Flexibility to set it up as better for my company needs.
Thank you again.
2. Mai 2026
Antwort von Salesgenie by Data Axle
Thank you so much for the 5-star review, Zoltan! 😊
We’re thrilled to hear you enjoyed the smoothness and flexibility of the platform and were able to tailor it to your company’s needs.
And we absolutely support your goal of becoming an Admiral! 🚢 Thank you again for your support and for sharing your experience with us.
Antwort von Salesgenie by Data Axle
Thank you for your feedback, Kerry!
We’re glad to hear you had a great customer service experience.
We truly appreciate your support!
So funktioniert Trustpilot
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Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
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