After ordering on the 3rd. October, I read the reviews and was very upset! However, within two days I received the invoice along with delivery details which lifted my spirits a little. Today the 7th.... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
My real opinion. I was initially very worried after reading some bad reviews online and honestly thought this site might be a scam. However, my experience with Salontotal.co.uk was absolutely excel... Mehr ansehen
I placed an order they took payment then emailed me to say what I had ordered was out of stock, I've asked for a refund but had no reply. I've contacted PayPal but have to wait 3o days before I can l... Mehr ansehen
Placed an order for items that were all in stock & their website boasts same day dispatch, which in my case & it seems by a lot of others reviews, is totally ambiguous. The goods were not in stock and... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Professional hair, skin & beauty products ✓ Ordered before 9pm, shipped today ✓ Fair prices
Kontaktinformationen
27 Old Gloucester Street, WC1N 3AX, London, Vereinigtes Königreich
- +442080680805
- customerservice@salontotal.co.uk
- salontotal.co.uk
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 76 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Excellent speedy service and excellent…
Excellent speedy service and excellent product at very competitive prices.
Lower prices would of course be a sure incentive to always shop with Salontotal.
Quality brand goods
Order arrived quickly. Quality brand goods at the best price.
I ordered and paid for my purchase on…
I ordered and paid for my purchase on the 20/03/26 and I have not received my order. This is the second time this has happened to me, also there has been no correspondence from you.
Do not shop here
Do not shop here. They're fraudsters and do anything they can to avoid refunding you, nor do they supply prepaid returns label or assist with return steps.
Im now having to go through my bank. I wish I never encountered this fraudulent and deceptive company. Lessons learned.
First time purchase and a job well…
First time purchase and a job well done. Thank you.
Very unsatisfactory experience AVOID…
Very unsatisfactory experience AVOID AVOID AVOID !!
If I only can give zero out of 5 stars!
Made purchase for hair product on 27th of February. Received confirmation from DPD with estimated delivery date 6th of March. Then trouble began after with consistent message on DPD site that there is delay with parcel . I have communicated with saloon total multiple times.Back and forth unuseful emails and asking me to wait for a query they started with DPD on 9th of March asked to wait for 2 weeks for their response and as usual they have ghosted me when I was emailing them not even admitting that the parcel was lost ! I have asked many times for refund and yet they have deliberately denied liability blaming DPD service !! Totally unacceptable and poor service . To make it even more worse I received an email 26 days later from DPD saying parcel was delivered to my address and the tracking showed delivery in Netherlands !! I have proof of every single communication for this. They are now actively avoiding me and haven’t even showed me proof of delivery or refund my money !! Absolute disgrace of a service and a company ! I will have now to seek legal route as I was scammed by this company.
Good service
The product I wanted was available at a good price and it arrived quickly.
Have yet to receive items ordered
Have yet to receive items ordered. Have requested a refund. Intend to contact my credit card provider to request a refund.
Astonishingly bad customer service
Astonishingly bad customer service. Late delivery, then product was faulty. Would not accept return, would not accept any responsibility. Rude responses and long delays. Have had to give up and try and find refund from paypal. Avoid!

Antwort von salontotal.co.uk
Bargain
Cheapest site found for a product that was recommended to me, absolute bargain, took nearly 2wks to arrive so not long compared to what I was expecting
Good value product and fairly quick…
Good value product and fairly quick delivery
A fantastic experience as always
A fantastic experience as always. Super fast delivery, great choice of goods at competitive prices. A dependable reliable company
good and quick service
There was a mistake with the delivery
There was a mistake with the delivery. My package was delivered to an unknown address.

Antwort von salontotal.co.uk
Avoid like the plague!
Avoid like the plague! I wish I could give a zero rating. Ordered products which took weeks to arrive after which were no longer needed so I returned them. Company claimed they knew nothing of the return even though tracking proved it to be delivered successfully. After a few weeks of emailing them asking they said yes it was delivered, and said they would refund. The refund never came. And they didn't respond to emails or calls. I eventually had to get my bank to do a chargeback.
Horrendous experience. This company is a scam.

Antwort von salontotal.co.uk
Unacceptable Delay and Terrible Customer Service – Order Not Shipped
Very disappointing experience.
I placed an order over a week ago, even though the website clearly advertises “next day shipping.” My order still has not been shipped. The tracking status shows “with sender,” and there have been absolutely no updates.
Customer service does not respond to messages, and there is no communication whatsoever. This is extremely unprofessional and misleading.
If you promise next day shipping, you should be able to deliver it. Otherwise, do not advertise it.
I do NOT recommend this company to anyone. Save your time and money and order from other websites that are actually reliable.
Terrible service.

Antwort von salontotal.co.uk
Still waiting for my order.
I placed my order on the 5th, its now the 17th. Ive just received an email to review my products... Which sadly I still haven't received. So can't actually say.
Absolutely shocking service
Absolutely shocking service. Placed an order on 10th Jan (over £200 worth of products) and still not arrived on 17th February. Customer service is useless. Will try and get a refund from Amex and will never buy from them again

Antwort von salontotal.co.uk
Good products
Good products, Good delivery and packaged well. Reasonably priced too
Great price, fast delivery.
I want expecting such a fact delivery from NL to UK. Well done Guys.
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