I am absolutely delighted with my experience purchasing a car from here! The entire process was smooth, straightforward, and completely stress-free from start to finish. The team was incredibly helpf... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
From the first contact with Lloyd, to the time I drove my new car away, the service could not have been better. Lloyd was knowledgeable, friendly, not at all pushy - I have bought many cars over t... Mehr ansehen
"The experience at Sandles Car Supermarket was good because they have an excellent track record we have bought from them 4-5 times. This time we dealt with Gina. Who was amazing couldn’t have been mor... Mehr ansehen
My experience at Sandles was positive because they were more than happy to make sure no matter how many cars i wanted to look at or ask about it never felt like i was wasting there time. They were mo... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Sandles are a family run business first established in 1975 by John Sandle. Now with nearly 50 years experience, a brand new state of the art showroom and exceptional customer service with reviews and awards to back this up why would you choose to buy from anywhere else? All of our cars are prepared to high levels through our in house workshops and cleaning bays. Finance, 12 to 36 month extended warranties and Williams Ceramic coating are all available!
Kontaktinformationen
Sandles Car Supermarket, Leziate Drove, Pott Row, PE32 1DD, King's Lynn, Vereinigtes Königreich
- 01553630052
- sales@sandles.co.uk
- sandles.co.uk
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 33 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Definitely recommend
I felt totally at ease here, I was handed the keys to view a vehicle by myself there was no pressure from any of the sales team and no one bothered me whilst I was browsing. I dealt mainly with Gina who was lovely start to finish, I emailed her numerous times with various questions which she always replied to. Also a mention to Elaine who was always on hand to make me coffee whilst I was deciding what to do. I went back on 3 occasions before making a purchase, the transaction was really smooth and I love my new car. I have returned the car as I had mistakenly put on the speed limit button (new to me). I rang and spoke to Elaine who said she would get someone to look at it for me. I went back after the phone call and saw Lloyd (the singing salesman) who explained about the limit button …… Thank you Sandles team
Reliable quality cars
Great company that let you make a choice without any pressure. Cars are always good quality. The price advertised is the price you will pay, but they are very competative regarding price and quality. If you want a relaxed hassle free experience Sandles is worth a visit.
Staff were efficient and helpful
Staff were efficient and helpful, nothing was rushed and they made sure everything was ready for us when we went to collect the car
Brought new car from sandles car…
Brought new car from sandles car supermarket. Alex Jones. Was very polite and helpful. Made it go very smooth
Very poor communication from salesman
Very poor communication from salesman. Always having to chase the salesman for updates. Always had excuses as to why he hadn’t returned emails or phone calls. No documents or acknowledgment of deposit were sent.
Happy to cancel our purchase as it didn’t suit him as he had that day off and wouldn’t pass the handover to a colleague. When I phoned to complain no directors or managers were available to discuss my complaint . Says it all really.
"I'd recommend Sandles Car Supermarket…
"I'd recommend Sandles Car Supermarket because the service received was second to none. Gina was knowledgeable, personable, and the whole purchase was smooth. We’ve bought many cars before, and this was by far the best car purchase experience we’ve ever had. We will be returning next time we need to purchase a car and wouldn’t hesitate to recommend them to family and friends. "
Super!
Gina treat me and my family so well as her aimable warm-hearted self, that I had lovely experience and a wonderful time. I left the interaction feeling great. And to top it off I also got a immaculate little car!
Thanks Gina and everyone for being so helpful and warm.
Excellent service
Excellent service. Car was in exactly the condition described and was beautifully presented.Gina was incredibly helpful and dealt with all queries quickly and effectively. Can’t recommend Sandles enough
Refused to refund deposit
Great chat on phone. In person very friendly. Explained that needed to get my husband to test size of vehicle due to height, too so paid deposit but didn't buy vehicle. When he didn't fit in the car, and we canceled the purchase they would not refund the deposit - offered as credit and we said we found something elsewhere, refused to refund
Dire standard of customer service
Having visited Sandles several times during April, my final visit was on Sat 1st May when I took a vehicle for a test drive and upon return raised some issues.
Ben explained that one of my concerns was something which Sandles would never address and of two others, both he and Richard undertook to investigate one each. I offered to leave a "good faith" holding deposit which was refused. Richard also took a landline phone number, to which an answerphone is permanently attached, to enable feedback to my queries even if the message was simply "please call Sandles when you are able". At 8.35 a.m. on Tue 11th May, I still await that call.
Is it that Sandles can't be bothered to respond to my questions, both of which, I believe, could be safety related or that they simply won't deal with customers who ask questions before making a purchase?
So funktioniert Trustpilot
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Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
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