No correspondence whatsoever - I ordered some men’s shoes and paid back on 28th June, have sent several emails to ask when expected eta will be and still not heard anything back. I have spoken to the... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
We have been here several times now in the Bluewater store, as we are getting married in June, and we came in looking for Marc Darcy suits for the groom and groomsmen. Andrew and Peter were very profe... Mehr ansehen
What an absolute delight it was coming into the store today. Cath and Faye were so attentive and lovely. First class customer service. It was nice to see,ladies working in menswear who had such... Mehr ansehen
Unternehmen hat geantwortet
Very attentive to detail and very good customer service from Safi. Safi is very knowledgeable, he’s a real credit. Thank you so much, we will definitely be back for more of your beautifully tailored s... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Mens formalwear
Kontaktinformationen
Vereinigtes Königreich
- santoromilan.com
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat keine negativen Bewertungen beantwortet
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Graduation outfit
Very helpful with picking my graduation outfit
DAN THE MAN
Great experience at the sheffield meadowhall Store. Danny was really helpful and down to earth, really made it feel like fun when I normally find suit shopping stressful. Thanks a lot man 🤝🏻👑
Great service Andrew and Peter
Really great service by Andrew and Peter. Was able to help us exactly with what we needed and so polite and professional. Great customer care. Thank you.
Really helpful friendly and…
Really helpful friendly and knowledgeable
Recommend this store
I actually visited Skopes first but the staff were ignorant and rude so I left. Stumbled on this store by chance and so glad I did Faye and Shivvi were amazing and gave a first class service. My son left happy with his suit for prom
Outstanding service
Outstanding service, knowledgeable, went above and beyond to give us exactly what we needed, even though we didn’t know what that was. Would highly recommend and will come back.
Customer services are excellent
Didn't receive parcel,
Had a chat with Chloe at their customer serves today, it seems DHL didn't get the delivery out of Cambridge and in to Norfolk,
Chloe understood my circumstances and offered me a full refund, I've only heard good things about Santoromilan and hopefully I'll get the chance to purchase one of their suits in the future...thanks again for your help today
My purchase was very good and the…
My purchase was very good and the delivery was fast. I'm happy.

Antwort von Santoromilan
I’ve been in dispute with the company…
I’ve been in dispute with the company for a refund for just under two weeks now, and the communication has been poor. I haven’t received anything, not even an email confirming the refund. I’m concerned it feel like I have been scammed. The quality of the suit felt like plastic, and I sent it back the next day. Of course, it’s taking them a long time to process the refund, which is horrible. I wouldn’t recommend this company at all this is my hard earned money I expect it back as soon as possible

Antwort von Santoromilan
Sizing very small, seems like a Chinese suit
Sizing very small and not correct, so order size above. They also have the most bizarre way of working. I want to exchange the suit as the sizing is not correct, So I had to pay £9 to exchange but then you need to downloads the returns form and go pay at the post office to return.

Antwort von Santoromilan
We’ve ordered 2 suits both are faulty…
We’ve ordered 2 suits both are faulty there are holes and threads wouldn’t order

Antwort von Santoromilan
Fantastic from start to finish
Fantastic from start to finish.
Rob & Donna absolutely amazing and made myself and my son feel relaxed the whole time we were there.
We left with an amazing suit for my sons prom. Highly recommended for qaulity and service.
Customer service.Received excellent customer service today visited Barnsley Store staff were really helpful and gave us excellent service throughout our visit.
Received excellent customer service throughout our visit staff were really helpful.
Well happy with the barnsley shop well…
Well happy with the barnsley shop well satisfied will be shopping there again
The delivery took way too long but the…
The delivery took way too long but the product is amazing

Antwort von Santoromilan
Not upfront with fees
Bought a 3 piece suit which required alterations, which we paid £60 for.
At the time of purchase we asked if the fitting isn't quite right after alterations can it be fixed.
He said of course it can no problem.
No point did he say it would be a 2nd charge of £60
So when we picked up the suit it was slightly too tight and wanted it taken out a little.
Its only then they said its another charge.
I wouldn't purchase again from here, the staff are not great.
Reminded me of shopping in mumbai! Shady staff.
And they responded with an equally shady response!
The pins we agreed but it came back tighter than the pins! How exactly are you able to confirm you did it exactly as pins, no actual measurements were taken. Surely customer is always right and you do your best to keep them happy.
Most companies apologise for the service, not this company!
Update
They resort to being rude and defensive.
I cant be "racist " i am indian, and also went to mumbai shopping 6 months ago, so your service was very similar (somewhat dishonest).
Didn't mention when we picked up the suit, the trousers was missing a button, no apology, the sales assistant took out a sewing box at the till front of house and started to sew it back on 🤣
If thats not mumbai style I don't know what is! Never know any alterations done at the till in full view!
Be aware when purchasing, the products displayed in shop are actually good, its the staff that are unprofessional and be aware if you need alterations.
Enough said.

Antwort von Santoromilan
Staff were really helpful
Staff were really helpful. Elli and Keven are brilliant
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