Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 4 von 5 Sternen

I had a couple questions and got a response in less than 8 hours. My question was asked after business hours. I then ordered the item and immediately recd confirmation of my order with tracking number... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 3 von 5 Sternen

Ordering was easy, the poncho came quickly, and seemed to be good quality-it just wasn't what I wanted. I followed Saphirose’s return policy and sent an email to the address given on their website.... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Ordered 3 different styles of Rain coats. Actually keeping 2 of the 3 since one was a little heavier(nice for cool Springs!) But needed to return the third one—quick response with info and return la... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I am impressed with Saphirose. They do not offer free return shipping; but state that clearly and return instructions are easy to follow. Their customer service responded promptly to all email inqui... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Geschäft für Outdoor-Kleidung und ‑Ausrüstung

Vom Unternehmen geschrieben

SaphiRose is a brand that manufactures and distributes rain gear, raincoats, rain jackets, rain ponchos. SaphiRose explores outdoor fashion with both pragmatical and stylish design philosophy. Windproof and waterproof are the indispensable parts of our products as rain and wind are the basic elements of nature. We make simple and chic ponchos, coats, jackets. Enjoy the kisses of nature!


Kontaktinformationen

4,4

Hervorragend

TrustScore 4.5 von 5

177 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 24 Std.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

I love the color and I love the fit

I love the color and I love the fit. Got a lot of compliments while wearing it.

29. April 2026
SaphiRose-Logo

Antwort von SaphiRose

Thanks for your wonderful feedback! It's great to hear that both the color and fit worked perfectly for you, and that you got so many compliments while wearing it. That truly means a lot to us!

Bewertet mit 5 von 5 Sternen

Ordering was easy

Ordering was easy, the shipment arrived as promised, and the item was exactly what I needed.

24. April 2026
SaphiRose-Logo

Antwort von SaphiRose

Thank you so much! We're thrilled to hear that ordering was easy, delivery was on time, and the item was just what you needed. 😊

Bewertet mit 5 von 5 Sternen

Ordered 3 different styles of Raincoats

Ordered 3 different styles of Rain coats.
Actually keeping 2 of the 3 since one was a little heavier(nice for cool Springs!)
But needed to return the third one—quick response with info and return label sent! Nice products and craftmanship

4. April 2026
SaphiRose-Logo

Antwort von SaphiRose

Thank you for your review! We're glad you're pleased with the quality and craftsmanship of our raincoats, and that the return process was smooth for you. We truly appreciate your support!

Bewertet mit 5 von 5 Sternen

Well made

Well made, fast deluvery, awesome design!

An added surprise was the compass!

3. April 2026
SaphiRose-Logo

Antwort von SaphiRose

Thank you so much for your kind words! We're really glad to hear that you're happy with the quality, delivery speed, and design. And yes — the compass is a fun little surprise indeed! 😊 Thanks again for your support!

Bewertet mit 5 von 5 Sternen

Sharp looking rain jacket

Very nice, good quality hjacket for cost. Size of jacket was accurate to chart. Looking forward to packing and wearing on a spring trip.

1. April 2026
SaphiRose-Logo

Antwort von SaphiRose

Thank you for your kind feedback! We're delighted to hear that you love the jacket's look and quality, and that the size matched the chart perfectly. Wishing you a wonderful spring trip—enjoy wearing it!

Bewertet mit 4 von 5 Sternen

I had a couple questions and got a…

I had a couple questions and got a response in less than 8 hours. My question was asked after business hours. I then ordered the item and immediately recd confirmation of my order with tracking number. 3 hours later I recd a note thanking me for ordering and reminding me of my tracking number. 2 days later the item was in my hands!! The item was packaged nicely and is EXACTLY as described from the size to the color! I understand how colors show up differently on websites and other computers, but this color was right on! So I truly appreciate this terrific customer service! I recommend highly.

27. März 2026
SaphiRose-Logo

Antwort von SaphiRose

Thank you so much for your incredibly detailed and kind review!

We're thrilled to hear that you received quick responses to your questions, fast shipping, and regular updates along the way. It's also wonderful to know that the item arrived exactly as described – from size to color – and that the color accuracy met your expectations.

Your satisfaction means the world to us, and we truly appreciate your high recommendation.

Bewertet mit 2 von 5 Sternen

Cute jacket, but…

I ordered a jacket in size XL . It was too small so I ordered the same jacket in XXL. Unfortunately they are the same measurements so neither one fits. I love the looks of the jacket and it seems to be made well.

11. März 2026
SaphiRose-Logo

Antwort von SaphiRose

Thank you for sharing your experience, and we're truly sorry to hear that both jackets didn't fit as expected. That's certainly not the experience we want for you.

We appreciate you letting us know about the sizing issue — we'll be sure to share your feedback with our product team for review.

Just to let you know, we do offer a 30-day return and exchange policy. If you'd like to start a return or need help finding the right size, please feel free to reach out to our customer service team — we're happy to help!

Again, we apologize for the inconvenience this has caused, and we truly appreciate your patience and support.

Bewertet mit 5 von 5 Sternen

Delivery was very quick!

Delivery was very quick!

Only took about 2 days for the product to arrive and it will suit my needs perfectly. Ponchos are light weight and can be easily stored in their pouches when not in use for travel.

13. März 2026
SaphiRose-Logo

Antwort von SaphiRose

Thanks for sharing! Glad to hear delivery was fast and they'll work perfectly for your needs.

Bewertet mit 5 von 5 Sternen

Customer Service Top Notch!

Customer service was great! Had an issue and they were quick to help remedy it.

5. März 2026
SaphiRose-Logo

Antwort von SaphiRose

Thank you! We're happy we could help resolve your issue quickly. Appreciate you sharing your experience!

Bewertet mit 5 von 5 Sternen

Impressed with Saphirose!

I am impressed with Saphirose. They do not offer free return shipping; but state that clearly and return instructions are easy to follow. Their customer service responded promptly to all email inquiries. In addition, as soon as I got my return into the mail, I received a notice that my requested exchange product had been processed and sent.

The lightweight, packable women's long rain jacket is exactly what I wanted for travel. ~Naturally is rather wrinkled from being stuffed into a small pack, but I think it will smooth out if hung. The color Navy is exactly as shown, AND it even has a double zipper which glides smoothly.

25. Februar 2026
SaphiRose-Logo

Antwort von SaphiRose

Thank you for the great feedback! We're happy to hear that our customer service team was prompt and helpful and that your exchange was processed quickly. It's wonderful that the Navy rain jacket fits your travel plans perfectly. We hope you love wearing it on your adventures—thanks for choosing us!

Bewertet mit 5 von 5 Sternen

Got exactly what i wanted

To be honest i haven’t used yet. However, it is exactly what i was looking for. I live in South Florida and the summer rains can drop a lot of water quick. I needed something to keep shoes dry upon leaving work(our parking lot has puddling issues). I like the material and construction. Not sure if are meant to be worn without shoes but i got xxl to cover size 81/2 mens and they fit perfect. Can’t wait to try ‘em out.

27. Februar 2026
SaphiRose-Logo

Antwort von SaphiRose

Thanks for sharing your first impressions! It's great to know the fit and material look promising for your needs. Thanks for choosing our product!

Bewertet mit 5 von 5 Sternen
SaphiRose-Logo

Antwort von SaphiRose

Thank you for your fantastic review! We're delighted to hear that you were happy with both our product selection and the speed of our shipping. Providing a wide variety of quality items and efficient delivery is always our top priority. We look forward to serving you again soon!

Bewertet mit 1 von 5 Sternen

Never received my order still waiting…

Never received my order still waiting for it it was suposed to be here 28th of February

25. Februar 2026
SaphiRose-Logo

Antwort von SaphiRose

Thank you for reaching out and sharing your experience with us. We are truly sorry to hear that you have not yet received your order, even though it was expected on February 28th.

Upon receiving your review, we immediately looked into the matter. Unfortunately, we regret to inform you that your package appears to have been lost during transit. While such incidents are rare, we sincerely apologize for the inconvenience this has caused you. Please rest assured that we are taking steps to strengthen our shipping management to prevent similar issues in the future.

The good news is that our customer service team has already arranged a replacement order for you, and we hope it reaches you very soon.

Once again, we apologize for this situation and truly appreciate your understanding and patience.

Bewertet mit 5 von 5 Sternen

Received the product quickly and…

Received the product quickly and quality was good

26. Februar 2026
SaphiRose-Logo

Antwort von SaphiRose

Thank you so much for your kind review! We're so happy to hear that your order arrived quickly and that you're satisfied with the quality. 😊
Providing fast shipping and good quality products is always our goal, and it means a lot to us that you took the time to share your experience.

We hope to see you again soon!
Have a wonderful day 🌟

Bewertet mit 5 von 5 Sternen

Excellent rain jacket!!!

Very fast shipping and great products. Highly recommended.

23. Februar 2026
SaphiRose-Logo

Antwort von SaphiRose

Thank you for your support! We're delighted to hear that you're pleased with the fast shipping and the quality of our products. Your satisfaction is our top priority, and we look forward to providing you with more great experiences in the future.

Bewertet mit 3 von 5 Sternen

The ordering was easy

The ordering was easy, not complicated.
I feel as a customer we should have a choice of how we want the order shipped. Other than USPS. I tracked my order from start to deliver. Once it arrived in Kansas City it was there 4 days. That is just crazy to me.

12. Februar 2026
SaphiRose-Logo

Antwort von SaphiRose

Dear customer,

Thank you for taking the time to share your experience with us. We're glad to hear that you found the ordering process easy and straightforward—we always strive to make it as simple as possible for our customers.

We truly appreciate your feedback regarding shipping options. We understand your frustration with the delivery timeline, especially once the package reached Kansas City. Please accept our apologies for the delay you experienced.

Your suggestion about offering more carrier choices at checkout is very valuable. We are always looking for ways to improve our customer experience, and we will certainly share your input with our team for future consideration.

If you ever have any questions about an order or need assistance with shipping, please don't hesitate to reach out.

Thank you again for your honesty and for giving us the opportunity to improve.

Best regards,

Bewertet mit 5 von 5 Sternen

Love the colors of ponchos and nice…

Love the colors of ponchos and nice fabric. Fast deliver as well.

16. Februar 2026
SaphiRose-Logo

Antwort von SaphiRose

We're so grateful for your kind words! It means a lot to us that you love the vibrant colors and the feel of the fabric—we put great care into selecting materials that are both beautiful and comfortable. And we're delighted that our fast delivery added to your positive experience. Thank you for choosing us!

Bewertet mit 5 von 5 Sternen

Perfect

The respit shelters distribute these rain ponchos to the hungry and/or unhoused. They are among the most appreciated supplies we provide.
Your shipping time is extraordinarily fast!

13. Februar 2026
SaphiRose-Logo

Antwort von SaphiRose

Thank you for choosing Saphirose!We're deeply touched that our ponchos are among the most appreciated supplies you provide to those in need. And we're glad our fast shipping could help make that happen. We're honored to be part of your efforts and look forward to supporting you again.

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Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.

Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.

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Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

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Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

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