Gorgeous earrings! Customer service was amazing. Had a slight issue w shipping, reached out via email and a real person replied in less than 5 minutes. Fixed the issue and overnighted my order for a w... Mehr ansehen
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Das sagen Bewerter
I've never received the customer service that I did from Saule in my entire life. I purchased a pair of earrings that ended up causing my ears some irritation. I reached out to Saule and the owner wen... Mehr ansehen
I am always very happy with every piece I buy from Saule. This time was no exception (necklace is very beautiful. The only problem (this is the first time this has happened) is that the shipment took... Mehr ansehen
Unternehmen hat geantwortet
Saule nails that Vogue-level boldness while still being completely effortless for everyday. I've gifted my fiancée a few pieces and she’s obsessed. She will be wearing earrings at our rehearsal dinner... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
We are Saulė — a women’s label born from the belief that dressing ethically should never mean sacrificing style. Our pieces are intended to be worn on any occasion, rediscovered every season, and lovingly gifted to the next generation. Our materials are sourced thoughtfully and without harm. Our name, inspired by the solar deity responsible for the well-being of life on earth, embodies feminine power and a nurturing spirit. In essence, Saulė is the passionate antithesis of fast fashion.
Kontaktinformationen
33717 Woodward Ave #568, 48009, Birmigham, Vereinigte Staaten
- hello@saulelabel.com
- saulelabel.com
Das haben sich andere Leute angesehen
Up and above my expectations
Up and above my expectations. Prompt professional and just WOW
29. Oktober 2023
Antwort von Saulė Label
Dear Cristina! Thank you from the bottom of our hearts for your incredibly kind words! We're delighted to have gone above and beyond to meet your expectations. Your positive feedback is truly heartwarming and motivates us to continue delivering exceptional service. If there's anything more we can do for you, please don't hesitate to let us know. We appreciate your trust and look forward to serving you again! ❤️
Quality was not up to my expectations.
29. Oktober 2023
Antwort von Saulė Label
Dear Cathy,
Thank you for sharing your feedback with us. We sincerely apologize for any disappointment our product may have caused, and we appreciate your honesty in discussing your concerns with us through our email correspondence.
Ensuring the utmost quality and satisfaction for our customers remains our top priority. We were thankful for the opportunity to address your concerns promptly by facilitating the return process and issuing a full refund. Your experience is important to us, and we're committed to continuous improvement.
Our handmade products, crafted with care in the USA, are a source of pride for us, and we genuinely regret that we fell short of your expectations on this occasion. Your insights were invaluable, and we would love the opportunity to better understand how we can make things right.
We hope for the chance to exceed your expectations in the future.
Warmest regards,
Saulė Team
Saule is very unique ❤️
Saule is very unique ❤️
the beauty of each piece is so beautiful that you are be not able decide what to get and treat yourself with self love. Handmade each piece make it so priceless. Definitely you have to have at least one, it’s starts with one and you will fell in love….
28. Oktober 2023
Antwort von Saulė Label
Dear Anna,
Thank you so much for your heartfelt review! We're thrilled to hear that you find Saulė unique and appreciate the beauty of each handmade piece. Your kind words about the craftsmanship and the self-love aspect mean a lot to us.
We agree that it often starts with just one piece, and we're honored that you've chosen Saulė to be a part of your journey.
Warmest regards,
Saulė Team
Stunning Bling
I chosen the lime green set, ands it's more stunning in person. I can't wait to wear them over the holidays.
22. September 2023
Antwort von Saulė Label
Dear Michele,
We're delighted to hear you find the lime green set stunning in person! Your excitement for the holidays in our jewelry warms our hearts. Wishing you a fantastic time wearing them during the festive season! 🌟💚
Best Regards,
Saulė Team
Antwort von Saulė Label
Thank you so much Sylwia! We appreciate you! ❤️
Saulė Team
Antwort von Saulė Label
Dear Roma, thank you so much for your enthusiastic review! 🥰We're thrilled to hear that you had such a positive experience with us. Our team strives to provide the best quality and create a fantastic vibe for our customers. We look forward to serving you again soon!
Saulė Team
Beautiful Jewerly
The Saule Label is a great quality of Jewelry. I love All the colors. It’s really hard to decide which one to choose. The owner is so helpful. I love the way how is packaged. It’s great stuff to own and as a gift.
8. August 2023
Antwort von Saulė Label
Dear Eliza,
Thank you so much for your kind words! We're delighted to hear that you appreciate the quality and variety of our jewelry. Choosing from our colorful selection can indeed be a delightful challenge. Our team takes pride in providing exceptional service and packaging to enhance your overall experience. We hope you continue to enjoy your our pieces and consider us for future gifts as well.
With love,
Saulė Team
Product is excellent and wife is…
Product is excellent and wife is pleased.
Ordered on 7/26/23
Received email on 7/28/23 stating order was on it's way with a tracking number and I thought it said delivery on 8/1/23.
Received email on 8/7 said it was out for delivery.
Would have been better not to receive an email about it being shipped until it was actually shipped.
Otherwise nicely done.
28. Juli 2023
Antwort von Saulė Label
Dear Brian,
Thank you for your kind words, we're thrilled to learn that you and your wife are pleased with our product.
We wholeheartedly apologize for any confusion and delay caused by the shipping notifications. We understand that receiving notifications about the shipment before it is dispatched can lead to uncertainty.
We also recognize that, despite our best efforts, our small team may encounter occasional operational challenges that could lead to minor delays in preparing orders for shipment. Your understanding during such instances is truly appreciated.
Once the order is handed over to the carrier, the shipping timeline becomes subject to their operational efficiency, which unfortunately, we cannot directly control. However, we take full responsibility for any lapses on our end that may have contributed to the situation.
Please rest assured that your feedback is driving us to enhance our processes and communication.
We look forward to the opportunity to serve you again and provide an improved shopping experience.
Warm regards,
Saulė Team
Unique design
Was attracted to the Gaia earrings. Loved the idea of hand painted and the bald statement.
26. Juli 2023
Antwort von Saulė Label
Dear Ita, thank you for your kind words! We're thrilled you like our Gaia earrings and appreciated the unique hand-painted design. Your support means a lot to us and we look forward to serving you again. Happy wearing! 😊🎁👏
Warmest regards,
Saulė Team
Amazing purchase.
Absolutely love my new earrings. They look amazing, such a great quality and attention to details. They came very quickly with amazing packing. Can't wait to wear them.
4. Juli 2023
Antwort von Saulė Label
Thank you for your purchase and for your kind words! We're thrilled you love your new earrings and appreciate the attention to detail. As you wear these baubles, we hope they become a cherished addition to your collection, bringing you joy every time. We look forward to serving you again. Happy wearing! 😊🎁👏
Warmest regards,
Saulėn Team
Unique and Beautiful Jewelry
Excellent products and great customer service!
Love the jewelry! Very unique and beautiful.
People that work here are so helpful!
Thank you.
15. Juli 2023
Antwort von Saulė Label
Dear Maureen,
Thank you for your kind words! We're delighted to know that you find our creations beautiful. It's a pleasure to provide you with excellent products and top-notch customer service. Our team takes pride in being helpful and making your experience enjoyable. If there's anything else we can assist you with, please feel free to reach out. Once again, thank you for choosing our jewelry. We look forward to serving you again in the future!
With love,
Saulė Team
This necklace is truly spectacular
This necklace is truly spectacular. Just like it looked in the videos. Beautiful colors and the crystals feel and look gorgeous.
15. Juli 2023
Antwort von Saulė Label
Dear Theresa, we're so thrilled that you love the necklace! Our goal is to provide top-notch products, and it's wonderful to hear that we could meet your expectations. Thank you for your kind feedback, and if you have any other inquiries or need assistance, don't hesitate to let us know. Enjoy your beautiful necklace! 💖😊
With love,
Saulė Team
The moment I placed my order,
The moment I placed my order,
I received excellent service.
I promptly received my necklace.
Then,earrings as promised, as a gift.It’s a pleasure doing business with your company.
9. Juli 2023
Antwort von Saulė Label
Dear Claire, we're thrilled to read your wonderful review! Providing top-notch service is our dedication, and we're delighted we met your expectations. We value your business and cherish the opportunity to bring joy to our customers. Thank you for being a part of our journey, and we can't wait to serve you again with passion and commitment! 😊🎁
Where do I start
Where do I start! So many positive things to say ... Beautiful quality and design. Great Detroit based business with wonderful ethical and environmental values ... I love this jewellery and hope to eventually have one of everything!
So far i owned 25 pieces and Yes- I have Saule addiction 🩷
7. Juli 2023
Antwort von Saulė Label
Dear J.C. Thank you for your sweet review! We truly appreciate your love for our jewelry and your commitment to our ethical values. Your support inspires us to keep crafting beautiful pieces. Enjoy your Saulė addiction and stay tuned for more exciting pieces! 😊🌟
Beautiful earrings
Beautiful earrings
Little mess up with order But everything was resolved quickly
20. Juni 2023
Antwort von Saulė Label
Dear Olenka, thank you for taking the time to share your experience with us. We're thrilled to hear that you love your new earrings!
As a small team, we do our best to ensure every order is processed smoothly, but mistakes can occasionally happen. We are truly grateful for your patience and understanding during that process and are delighted that everything was resolved quickly. We hope to have the opportunity to serve you again in the future. ✨
Saulė Team
Amazing company and customer service
Amazing company and customer service! I needed something adjusted for a wedding and the communication and turnaround was the best I’ve ever had! I would highly recommend this beautiful jewelry! Since my original purchase, I have bought a few more items!
6. Juli 2023
Antwort von Saulė Label
Thank you, Ruth! We're thrilled to hear about your amazing experience with us. Ensuring your adjustment arrived in time for the wedding was a top priority for us. We truly appreciate your continued support, and we can't wait to assist you with more purchases in the future! 😊🛍️
With love,
Saulė Team
Customer service was excellent
Customer service was excellent. Requested additional length and customer service confirmed request. Arrived promptly. Beautiful piece.
4. Juli 2023
Antwort von Saulė Label
Dear Vicki,
Thank you for the glowing review! We're thrilled you had an excellent experience with us. 💜 We take pride in delivering beautiful, high-quality products that meet your expectations and treating our customers with kindness, just as we'd love to be treated. If you need further assistance or have more requests, don't hesitate to reach out. We appreciate your support and hope to serve you again soon!
Warmest regards,
Saulė Team
Beautiful, sustainable jewelry!
The jewelry is gorgeous and truly one of a kind. It arrived quickly in beautiful packaging. Additionally, supporting a company focused on sustainable and ethical fashion feels great. Everyone should own a piece of Saule jewelry (or two!).
24. November 2022
Bewertung ohne vorherige Einladung
Antwort von Saulė Label
Dear Monika, thank you for your amazing review!
We're ecstatic that you find our jewelry beautiful and truly unique. Our team puts immense effort into crafting pieces that stand out and make a statement.
We're equally delighted to know that our dedication to sustainable and ethical fashion resonates with you. It's important to us to make a positive impact through our practices, and your support in this mission means the world to us.
Thank you once again for your kind words and for choosing Saulė. 💜 We appreciate you being a part of our journey!
Warm regards,
Saulė Team
Saulé's designs are beautiful and unique
Saulé's designs are beautiful and unique. I always receive compliments when I wear my earrings and I love how the colors and textures really complete my look.
The customer service is great. It feels like buying a work of art straight from the artist...well, I actually am! Thank you, Ania and Saulé.
20. Juni 2023
Antwort von Saulė Label
Dear Adriana,
Thank you for your incredible support and kind words! ❤️ Your appreciation for our designs means the world to us. We're thrilled to hear that you find them beautiful and unique. Your continued support inspires us to keep creating exceptional designs that reflect our passion and creativity. We're excited to serve you in the future and continue bringing artistry and joy into your life.
Warmest regards,
Ania & Saulė Team
No product received
I never received product from this company. It appears there was an order, but no product received.
19. Juni 2023
Antwort von Saulė Label
Dear Leslie,
Thank you for taking the time to share your feedback. We genuinely appreciate your input and always strive to ensure our customers are satisfied.
After carefully reviewing your review and the subsequent email you sent us, we understand that there may have been a misunderstanding. In your email, you kindly mentioned that you did receive the package through your neighbor, and our records align with this, showing that the package was successfully delivered on Monday, June 26th.
At Saulė, we place a strong emphasis on transparency and providing exceptional customer service. We believe it is essential that the information available to others accurately reflects the resolution of any concerns. Thus, we kindly request your consideration in updating your review to reflect the positive outcome and your satisfaction with the product. Your positive feedback would be truly appreciated and would assist us in maintaining a fair representation of our services.
Should you have any further questions or require any additional assistance, please do not hesitate to reach out to us directly. Our team is here to help and ensure that any remaining concerns are addressed promptly.
Thank you once again for your understanding and cooperation. Your feedback holds great value to us, and we look forward to resolving this matter to your utmost satisfaction.
Warm regards,
Saulė Team
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