Saxtons Bewertungen 

5 610
•
TrustScore 4.5 von 5

4,4

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 4 von 5 Sternen

Whilst Saxtons are a very professional organisation and offer exceptionally good vehicles the sale process takes far too long. You are just sitting around for ages. It took over 3 hours when collectin... Mehr ansehen

Bewertet mit 5 von 5 Sternen

⭐⭐⭐⭐⭐ Had a great experience with Saxons Cars from start to finish. Everything went smoothly and the whole process was straightforward and hassle-free. A big thank you to Stephen and Aymane fo... Mehr ansehen

Bewertet mit 5 von 5 Sternen

⭐⭐⭐⭐⭐ I’m really happy with my new car! The whole buying experience was great, and I’m very pleased with my purchase. The car is in excellent condition, drives smoothly, and is exactly what I was l... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Sunny was absolutely brilliant from start to finish. He couldn’t have been more helpful, and everything was done with a smile. He made the whole process of buying our new car so smooth and str... Mehr ansehen


Kontaktinformationen

4,4

Hervorragend

TrustScore 4.5 von 5

5610 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 91 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 2 Wochen

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,4

Alle Bewertungen

(5 610)

919 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 2 von 5 Sternen

The car was delivered on Monday night

The car was delivered on Monday night. It was not taxed and there was no green new owners slip for me to tax it so could not be driven. The last 2 cars I bought the dealer has taxed it for me, I paid, I managed to tax it myself once I received an email from DVLA
I have still not received the invoice for the purchase.
I was quoted £1500 for delivery, which I managed to arrange myself for £550. So would appear to be a way of making more money from the purchase

30. September 2026
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Antwort von Saxtons

Hi Martin,

Thank you for taking the time to leave your feedback.

I'm sorry to hear that this wasn't as straightforward as you'd hoped. I would like to look into the invoice and send this to you, please reach out to customercare@saxtons.co.uk and we'll be happy to look into this for you.

Many thanks,

Bewertet mit 4 von 5 Sternen

Helpful sales people

Helpful and polite sales people. The info about the car on the advert was wrong but Andy did everything he could to get all the information I asked for. In the end I got a nice motor for a fair price.

28. September 2026
Bewertung ohne vorherige Einladung
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Antwort von Saxtons

Hi M,

Thank you for taking the time to leave feedback in relation to the experience you had and the team, we will be sure to pass this all on.

Wishing you all the best!

Bewertet mit 5 von 5 Sternen

Good Customer

Ismail and Andy were very helpful

29. September 2026
Bewertung ohne vorherige Einladung
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Antwort von Saxtons

Hi Tarig,

Thank you for taking time to leave your feedback.

Wishing you all the best in your new car!

Bewertet mit 5 von 5 Sternen

Very quick and efficient sale

Very quick and efficient sale, very happy thank you

29. September 2026
Bewertung ohne vorherige Einladung
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Antwort von Saxtons

Hi Mrs East,

Thank you for taking the time to leave such positive feedback in relation to the experience you had, we will be sure to pass this on to the team!

Wishing you all the best in your new car!

Bewertet mit 5 von 5 Sternen

I recently bought a Volvo XC90 from…

I recently bought a Volvo XC90 from Saxtons, I was served by Ismail who was very helpful through the process. I had a load of follow up questions and nothing seemed like too much trouble. When I picked up the car up it was immaculate. I would deffinately buy from them again.

17. September 2026
Bewertung ohne vorherige Einladung
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Antwort von Saxtons

Hi Ross,

Thank you for taking the time to leave such positive feedback for the team, we will be sure to pass this on.

We're wishing you all the best in your new car!

Bewertet mit 5 von 5 Sternen

Recent Car Purchase

Pain free experience and would recommend moving forward. Jenna & Ismail were fantastic and were more than helpful!

6. September 2026
Bewertung ohne vorherige Einladung
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Antwort von Saxtons

Hi B,

Thank you for taking the time to leave such great feedback, we will be sure to pass this on to the team.

Wishing you all the best.

Bewertet mit 5 von 5 Sternen

A painless used car buying experience…

A painless used car buying experience from Saxtons. I arrived without having made an appointment, but the staff were very accommodating and found the vehicle I wanted to see (this is clearly a popular dealership, so I can understand some of the other comments about wait times and staff being extremely busy with customers etc). Stephen got the vehicle out for me, gave me plenty of time to assess it before allowing me to take it for a test drive. There were a few cosmetic details that I asked them to address, they were happy to oblige, and i collected the car a week later. There was the usual offer to purchase additional addons, which I declined, and that was that. Pretty straightforward.
Luke was particularly patient with me on the day of collection.
Given the experience and supply of stock, I would happily use Saxtons again for a future purchase.

26. September 2026
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Antwort von Saxtons

Hi ORJ,

Thank you for taking the time to leave such brilliant feedback, we will be sure to pass this on to the team.

We acknowledge that sometimes wait times can be a little longer than we'd like, we are working towards improving this.

We really appreciate you choosing Saxtons, and we're wishing you all the best in your new car!

Bewertet mit 3 von 5 Sternen

Great choice of cars, below average service

Great choice of cars
Poor timekeeping, if you make an appointment, be prepared to wait at least 30 minutes before being seen. I have made several appointments over the last couple of months & was kept waiting every time.
Staff are always busy & don't have meuch time to be helpful.

25. September 2026
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Antwort von Saxtons

Hi,

Thank you for taking the time to leave your feedback, we're really sorry to hear you were kept waiting. The showroom can get busy and we're working on a way to make our staff more available for our customers.

We appreciate you taking the time to leave this feedback.

Bewertet mit 5 von 5 Sternen

Aymane & Sunny have helped me get my…

Aymane & Sunny have helped me get my next car and the process was very smooth and stress-free
A very good experience overall and I am excited for my new car
Thanks guys

25. September 2026
Bewertung ohne vorherige Einladung
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Antwort von Saxtons

Hi Vasile,

Thank you for taking the time to leave such brilliant feedback, we'll be sure to pass this on to the team.

Wishing you all the best in your new car!

Bewertet mit 5 von 5 Sternen

Shout out to Sunny and Andy

Shout out to Sunny and Andy! Both were extremely knowledgeable, honest and responsive throughout my recent car purchase. They made the whole process incredibly smooth and stress-free, and I couldn’t have asked for better service. Thanks again, chaps - really appreciate it!

25. September 2026
Bewertung ohne vorherige Einladung
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Antwort von Saxtons

Hi Jacob,

Thank you for taking the time to leave such brilliant feedback, we will be sure to pass this on to the team.

We're wishing you all the best in your new car!

Bewertet mit 5 von 5 Sternen

Saxton been a place for past 9 Years…

Saxton been a place for past 9 Years for us to Buy realiable 4X4s
Andy has been great
Thank you for smooth Turnaround

25. September 2026
Bewertung ohne vorherige Einladung
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Antwort von Saxtons

Hi Umar,

We're so pleased to hear you had another great experience with Saxtons, we will be sure to pass this on to the team.

Thank you for choosing Saxtons, we look forward to helping you again in the future!

Wishing you all the best.

Bewertet mit 5 von 5 Sternen

Positive experience at Saxtons

Michael & Bayley at Saxtons Chelmsford were excellent, no pressure at all. Good information and communication throughout the process.
A very positive experience

25. September 2026
Bewertung ohne vorherige Einladung
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Antwort von Saxtons

Hi Glenn,

Thank you for taking the time to leave such lovely feedback, we will be sure to pass this on to the team.

Wishing you all the best in your new car!

Bewertet mit 4 von 5 Sternen

Very prompt and polite call back.

20. September 2026
Bewertung ohne vorherige Einladung
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Antwort von Saxtons

Hi James,

Thank you for taking the time to leave a positive review, we will be sure to share this with the team.

We're wishing you all the best.

Bewertet mit 4 von 5 Sternen

Good online communication salespeople…

Good online communication salespeople helpful great facilities,but let down just a little by annoying little problems on collecting car , low tyre pressure showing on dash which they solved by putting air in tyre! dirty radar sender alert on dash still there , and a missing Mercedes centre cap missing ,still missing these really should have been spotted beforehand and also there should have been final checks made. Positives Michael and jenna were very informative.

17. September 2026
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Antwort von Saxtons

Hi Paul,
Thank you for taking the time to share your feedback. We’re pleased to hear that you found our communication helpful and that Michael and Jenna were informative throughout your experience.

We’re sorry that a few issues were missed at the point of collection. We appreciate that these are the sort of details our final checks should identify, and we’ll take your feedback back to the team.

If any of these points still need to be resolved, please feel free to contact our Customer Care team at customercare@saxtons.co.uk and we’ll be happy to look into this for you.

Thank you again for your feedback, and we hope you enjoy your vehicle.

Bewertet mit 5 von 5 Sternen

This is our second car we bought and…

This is our second car we bought and the service is 100% very happy with our new car

23. September 2026
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Antwort von Saxtons

We're so pleased to hear that you had a great experience, and that it's the second time you've returned to Saxtons.

Thank you for choosing Saxtons, we look forward to helping you again in the future and wish you all the best in your new car!

Bewertet mit 5 von 5 Sternen

Excellent experience

Excellent experience, so efficient and friendly staff. Many thanks to Tom and Andy.

23. September 2026
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Antwort von Saxtons

Hi Jeff,

We're so pleased to hear you had a great experience, we will be sure to pass this feedback on to the team.

Thank you for choosing Saxtons, we're wishing you all the best in your new car!

Bewertet mit 5 von 5 Sternen

Great all round experience

Great all round experience, especially from Wil Surtees.

23. September 2026
Saxtons-Logo

Antwort von Saxtons

Hi Nicholas,

Thank you for taking the time to leave such great feedback, we will be sure to pass this on to the team.

We're wishing you all the best in your new car!

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

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