Secure Trust Bank PLC Bewertungen 

great patient help provided by secure trust call staff

Easy to open a new account all seemed to work well

Just opened a savings account with Secure Trust. It was a nice, easy, simple process. It's early days, but the interest rate is competitive, particularly given the fact you don't have to jump through hoops and open a current account to be able to hold a savings account with them. For that, they get my vote, and my money!

Application questionnaire was easy to complete and the result was extremely quick, no waits for approvals!
The offered interest rate and account conditions suit me very well.

Opening an account with Secure Trust Bank was as easy as it can be. Our deposits appeared quickly. At this point in time they offer a very good interest rate on an easy access savings account. Let's see if they maintain that.

Easy to open, good App and good interest rate.

I am 72 my hearings not great and I find the whole process of changing to a new account far too complicated.
I will not be going through this nightmare again, I will close my account and transfer to another bank, by comparison I find the Leeds BS excellent.
I simply do not understand that when you have all my details the process cannot be simpler.

Good bank with great interest rates and App easy to use.

Wanted to transfer 2 ISA’s over which were maturing on different dates. Process was extremely easy.

I found the process of applying and opening of my account easy and straightforward. No problem whatsoever.
The interest rate is quite competitive too.
Would recommend

Interest rates are very competitive. Excellent telephone service to solve any difficulties.

Excellent online service, quick and efficient, thank you.

Easy to set up account, good interest rate and prompt response.

Easy to open new account for transferring from low-interest accounts.

Application process worked smoothly and efficiently

Very easy to open a new savings account and the mobile app is good

Everything went very smoothly. I always find the staff very respectful,patient and kind.
They will always have a soiution to my qjuetion

I opened a 1 year fixed ISA & completed a transfer In form from RBS & I checked by phone that I had done this correctly. On the day of maturity I telephoned RBS to just check the transfer was in place, they said they had not received it (after 16 days with Secure Trust), I called STB they said they had mailed me a form which needed my actual signature- this had never arrived. I realised even though they mailed another form, there would not be enough time before my funding window closed. I closed this account. And I see this is a common problem with STB.

Great support was offered in carrying out my instructions. Very polite and carried through what the agents said would be done. Many thanks.