Senior.com Bewertungen 209

TrustScore 3 von 5

2,8

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

I STILL HAVE NOT RECEIVED MY ORDER . . . .I have tried to call, email, hit the tracking button, and go online to no avail! Your Email said ~ Shipping Confirmation ... Hi NORMAJEAN, We're... Mehr ansehen

Bewertet mit 1 von 5 Sternen

I ordered walker ski socks 26 days ago I have not received the package nor an update regarding why it is delayed Only received a request to rate my experience and a reminder about the request to ra... Mehr ansehen

Bewertet mit 3 von 5 Sternen

I did not realize I was ordering a "certified open box". Most is ok, but one stsr bolt has no threads. Making contact with a human agent is very hard. The AI agent said a misding-part form was b... Mehr ansehen

Bewertet mit 4 von 5 Sternen

Very pleased with the bed and white glove service! Disappointed that the delivery time was off by several weeks. Also the customer support is poor. I asked a simple question that the chatbot couldn't... Mehr ansehen

Unternehmensdetails

Informationen, die aus verschiedenen externen Quellen stammen

Senior.com is an online source dedicated to bringing high quality products from the top brands in Fall Prevention, Incontinence, DME, Bathroom Safety, Bedroom Safety, Living Room and Kitchen, Outdoor Living, Health & Personal, Mobility Aids, Home Secur...


Kontaktinformationen

  • Santa Margarita Parkway 29829, 92688, Rancho Santa Margarita, Vereinigte Staaten

  • senior.com

2,8

Akzeptabel

TrustScore 3 von 5

209 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Hat 1 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 24 Std.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Easy to order

Easy to order. Fast delivery.
So for the lotion is working to control the itching on my eczema spots

26. Mai 2025
Senior.com-Logo

Antwort von Senior.com

Hi TJ,
We are so happy to hear that the lotion you purchased is working to help your eczema! Thank you for your review and we hope the lotion continues to help your eczema in the future!

Bewertet mit 1 von 5 Sternen

Has not gotten delivered

Shipping label was created right away but never left senior.com. Someone is checking it out for me but still no action. UPDATE: The first time I contacted senior.com someone responded right away and sounded would be helpful. But I have followed up 2 more times and no one is responding. Tracking still shows label created but never left the company. Order placed 5/24 and it is now 6/4.

25. Mai 2025
Bewertet mit 1 von 5 Sternen

Ordered Easy Dentures from here for…

Ordered Easy Dentures from here for $600.00 CAD got the shipment and there was only 2 small wax pieces apparently they forgot to put the dentures in the box 2 weeks later and a month since we ordered finally got the dentures. My dentures set and I couldn't remove them and had to go to emergency and have them cracked and pulled out costing me $300.00 and my partners wouldn't set and stayed soft even after following all the instructions exactly. Contacted Senior.com and explained what happened and they basically did nothing and still haven't even though I called within the return time frame and the issues are within their return policy. Have contacted Easy Dentures and no response back which is odd because they were quick to respond when Senior.com sent us pieces of wax instead of dentures. Essentially we would like a refund but might be willing to take a replacement so that we didn't waste $600.00 plus $300.00 emergency cost.

17. Februar 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Cervical neck collar

The customer service was very helpful I made a mistake with my order and when I called them they were able to help me correct it and get my right size

25. April 2025
Senior.com-Logo

Antwort von Senior.com

Hi William,
We are so happy to hear that we were able to help you fix any mistakes in your order! Thank you for taking the time to leave a review. We hope you enjoy your purchase!

Bewertet mit 2 von 5 Sternen

Not good

I have used this pillow for less then 2 weeks and it is already beginning to flatten. I specifically searched for firm, and trusted this company was the answer. Not the case.

25. April 2025
Bewertet mit 1 von 5 Sternen

I have not received all of my order

I have not received all of my order. I have received several boxes but still missing items. Why is not possible to send one box with the entire order instead of multiple incomplete orders. I could have ordered from Amazon to get a package every day.

25. April 2025
Bewertet mit 5 von 5 Sternen

Husband walkers. The product(s) ordered were bariatric …

The product(s) ordered were bariatric extra wide walker. Recieved quickly (3 business days). I recieved one of what i ordered and then another one with wheels. Both are great!! My husband loves them. Height is adjustable and easily folds for travel.

28. April 2025
Bewertung ohne vorherige Einladung
Senior.com-Logo

Antwort von Senior.com

Hi Lynda,
Thank you so much for your review! We are so happy to hear that your husband's walkers satisfied all his needs! We hope he enjoys them for years to come!

Bewertet mit 5 von 5 Sternen

My questions were promptly answered

My questions were promptly answered, but verdict will come when items are delivered/received at my home.

30. April 2025
Bewertung ohne vorherige Einladung
Senior.com-Logo

Antwort von Senior.com

Hi Tim,
We are so happy to hear that we were able to answer your questions! Thank you for taking the time to leave a review and we hope, when your product arrives, that you are satisfied with your purchase!

Bewertet mit 1 von 5 Sternen

You do not stand behind what you sell. If you buy it you are stuck with it.

I ordered what you had on your site to fit a V-8 motorized scooter. It does not fit. I was advised that it should fit (but it doesn't) and I sent pictures of the one in the video you sent me along with the picture of the one you say should fit and they are not the same.

24. April 2025
Senior.com-Logo

Antwort von Senior.com

I’m very sorry to hear that the cover you received doesn’t fit the V-8. We’d be happy to offer a free exchange to ensure you get the correct size.

To start the process, please log in to your account and select the option to return and exchange for the appropriate size. Once that’s submitted, our team will process the exchange and get it corrected for you as quickly as possible.

Bewertet mit 4 von 5 Sternen

They charged sales tax on my item which…

They charged sales tax on my item which was a medical device. I called and they quickly refunded it.

7. April 2025
Bewertung ohne vorherige Einladung
Senior.com-Logo

Antwort von Senior.com

We apologize for the inconvenience Perry! Our tax codes have now been updated. Thank you for your business!

Bewertet mit 1 von 5 Sternen

Don't trust SENIOR.Com

Try to find your item at another shop, on-line or off. Confirmed with a 1-2 weekd delivery on 13 March 2025, and it was clear that the item wasn't shipped until 3 April when I began hounding them for answers. I had made several other attempts at e-mails and phone calls. I had been told that my concern had been 'endorsed', which I supposed meant escalated. And still nothing for 21 days.

I had been told on those previous times that my item was in transit. Even on 3 April, the same response. There was definitely a tracking number but no-one could tell me where the heck the shipment was!

Of course this deals with needs, not wants. My mother currently 'spills' when she gets up to micturate. Her strength is always depleted by having to either get out of or re-enter her current hospital bed. I need her to have the best end-of-life care that I can proved. I am not rich and had to get a loan for this bed. And maybe I'm being rather harsh on Senior.com because I see this as my failure, too. I did not pick the best company from which to purchase the UpBed.

Learn from my mistake. Choose a different company than Senior.com.

UPDATE 22 APRIL 2025
Still unresolved. Communication with Alex of Senior.com is spotty.

But problem may actually be from the Source, the UpBed makers themselves. Not sure. But now must start making payments on the loan for the bed that I never received!!!

12. März 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen
Senior.com-Logo

Antwort von Senior.com

Hi Judy,
We are happy to hear that the ordering process on Senior.com was smooth and that your purchase was delivered in a timely manner! Thank you for your review and we hope you enjoy your purchase for years to come!

Bewertet mit 1 von 5 Sternen

Waited for order and tracked via china…

Waited for order and tracked via china post. Stated delivered after 19 days but did Not.
Never answered any emails Then found that my PayPal account had been closed and not by me.
Don't use..if it sounds to good to be true.it is.

3. April 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Your customer service was excellent

Your customer service was excellent

Thank you

26. März 2025
Senior.com-Logo

Antwort von Senior.com

Hi Edith,
Thank you for leaving a review about your experience with Senior.com! We are so happy to hear that our customer service exceeded your expectations. We hope you enjoy your purchase for years to come!

Bewertet mit 1 von 5 Sternen

Not what I ordered

I ordered a cup holder to go on my Walker and the part that goes on the Walker never came. The picture that I ordered is not what you sent me. And since your policy is to charge me to send it back, I'm going to throw it away.

26. März 2025

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.

Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr