Sereinhost Bewertungen 

47
TrustScore 4.5 von 5

4,4

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

Bad company owner! Threatens others with slander, claims he lost all of his customer data for the company when complaining to the company and ignoring disputes. Recommend avoiding this company if you... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Their service are great, and the owner is kind and approachable when things get chaos or when your server is in trouble. I just kinda dissapointed at their current plans cost because their prices go u... Mehr ansehen

Bewertet mit 5 von 5 Sternen

The best hosting service in my opinion, got the best staffs, services. Got a question? the staffs got you on there discord, quick reply, also a community trying to help you with your problems. Veryver... Mehr ansehen

Bewertet mit 5 von 5 Sternen

The service is great T0T so great and very fast the staff respond fast and they're very interactive when it comes on to following questions from a client. Overall rate is 20/10 tbh this is not just af... Mehr ansehen

Unternehmensdetails

Vom Unternehmen geschrieben

SereinHost is a dedicated game hosting and cloud solutions provider based in the Philippines, proudly serving customers locally and internationally. We specialize in affordable, high-performance Minecraft server hosting and web hosting tailored for gamers, developers, and small businesses. Our mission is to deliver reliable, fast, and scalable hosting services with a strong focus on customer satisfaction. Whether you're starting your first Minecraft server or managing a small online community, SereinHost provides powerful infrastructure and easy-to-use tools to keep your server online and optimized. What sets SereinHost apart is our commitment to transparency, security, and responsive support. All plans include full access to premium control panels like Pterodactyl, DDoS protection, SSD storage, and 24/7 technical assistance. We host on trusted global data centers to ensure low latency and high uptime. While we don't offer VPS services, our entire focus is on delivering top-tier game hosting that’s accessible and budget-friendly for both beginners and experienced users. Many users already trust SereinHost to power their servers and we’re excited to grow with you. Your success is our priority.


Kontaktinformationen

4,4

Hervorragend

TrustScore 4.5 von 5

47 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 75 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 24 Std.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,4

Alle Bewertungen

(47)

44 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 1 von 5 Sternen

I bought a server and lost 91 dollars

I purchased a Minecraft server from SereinHost for around $9. After purchasing, my account showed an additional $82 credit deposit that I do not believe I intentionally authorized. but about a week afterward my account was suspended/banned.

At the time of the suspension:

* my server still had paid time remaining,
* lost the 82 dollars of credit
* I lost access to the control panel and server files,
* and I could no longer access my remaining services/credits.

I contacted support regarding the situation and am still trying to resolve it. I recommend that customers carefully monitor invoices and keep backups of their server files.

This was my personal experience.

28. Mai 2026
Bewertung ohne vorherige Einladung
Sereinhost-Logo

Antwort von Sereinhost

We would like to clarify the situation regarding this account.

The customer initially purchased a Minecraft hosting service successfully and the server was provisioned and delivered. Shortly afterward, multiple disputes/chargebacks were initiated through the payment provider for the transactions associated with the account, including the original service payment and additional account credit purchases.

Under our Refund Policy, opening external disputes or chargebacks without first resolving the matter through support may result in immediate suspension of associated services and account access. Once disputes are opened, the payment processor automatically refunds the transactions while also charging us additional dispute and processing fees.

During the ticket conversation, we attempted multiple times to resolve the matter cooperatively, including offering the customer options to recover access to their services and data. The customer also confirmed in the ticket that their primary concern was restoring the server files/world data.

We understand disputes can sometimes happen due to unauthorized transactions or banking confusion, and we did attempt to communicate directly before proceeding further. However, because the payments were reversed through the payment provider, the associated services and credits could not remain active under our billing and fraud-prevention policies.

We encourage customers to contact our billing department first before opening disputes so issues can be reviewed and resolved properly.

Our full refund policy is publicly available here:
https://sereinhost.com/refundpolicy

Bewertet mit 5 von 5 Sternen

My experience

I gave it a 5star because I really like the hosting
This is the only server hosting I saw that offers GCash because that's the only thing I can pay for

Smooth gameplay and very nice staffs very kind even if you need help or any they respond

Were basically finding a hosting back then were using freemcserver and mcserverhost back then we have 18members and when I found this server hosting look at us now we have 50 members because of its smooth server I'm tryna upgrade it soon but this is so good thankyou for the service

26. Mai 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Maganda Yung service

Maganda Yung service, mabilis Saka subrang Ganda Ng panel, madali lng maintindihan. Saka sa pinaka nagustohan ko Yung presyo swak na swak saka kaya bumuhat Ng 30 - 50 players sa presyong kayang kaya..

1. Februar 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

The best hosting service in my opinion

The best hosting service in my opinion, got the best staffs, services. Got a question? the staffs got you on there discord, quick reply, also a community trying to help you with your problems. Veryvery affordable and low latency servers, great for cheap people like me, hehe. Overall great service and staff, plus the great people on the community.

27. April 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

scammed me

scammed me. Sold Minecraft server but closed my account and did not refund me. I checked my card one week later and it was not my refund. Has not responded

2. Mai 2026
Bewertung ohne vorherige Einladung
Sereinhost-Logo

Antwort von Sereinhost

Hi there,

We take refund and billing concerns seriously, but we’re unable to match your report with any verified account or support ticket in our system.

We also have no record of a refund request from you or any related transaction matching the description provided.

If you believe this is a mistake, please contact our support team directly with your order details so we can properly investigate and resolve this for you.

We’re always willing to help, but we can only assist cases that can be verified through our system.

Thank you.

Bewertet mit 2 von 5 Sternen

bad company

bad company, banned my account with out refund and said it was because I used too many cpu resources. their servers are too old.
using ai to reply to review

5. Mai 2026
Bewertung ohne vorherige Einladung
Sereinhost-Logo

Antwort von Sereinhost

We are sorry to hear about your experience, but we would like to clarify several points regarding this review.

First, you mentioned that our “servers are too old,” but you did not provide any actual details or evidence regarding what you mean by that. We host Minecraft servers for many clients daily and have not encountered issues similar to the ones you described.

Additionally, we are unable to find any matching client details, service information, or records under the name used for this review. This raises concerns about whether this review is legitimate or simply intended to spread false claims.

Regarding refunds, our refund policy is clearly stated on our website:
"SereinHost Refund Policy" https://sereinhost.com/refundpolicy

As stated there, refunds are only available within 24 hours and only if the service is proven defective.

You also mentioned being banned from our Discord server. Discord bans are only issued when a user violates our Terms of Service or community rules.

We are always willing to help legitimate customers resolve issues properly through support channels, but false or misleading reviews do not help anyone.

Bewertet mit 1 von 5 Sternen

Bad company owner

Bad company owner! Threatens others with slander, claims he lost all of his customer data for the company when complaining to the company and ignoring disputes. Recommend avoiding this company if you value your data and ethics. User has been trying to remove legitimate reviews.

4. Mai 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

good so far

good so far, it’s very affordable and has good specs. i just need to figure out on how to optimize my server even more. the staffs are really friendly and easy to talk to.

26. April 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

absolute W

absolute W, already wrote my feedback on the discord, the customer service is great, the hosting is great, they give solutions to personal server problems of their customers unrelated to them!

25. April 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Very affordable. Sereinhost is the first hosting Ive seen with great service for an affordable price.

20 tps with an affordable price.
Staffs respond immediately. They assist you with your problems.
Offering DDOS PROTECTION is good.
My 2-month experience on this hosting is smooth I don't get low tps when me and my friends are active with more players.

Price is affordable. 10/10
Service is great! 10/10
Staff are calm and help clients in an amazing way. 10/10
The server is great. 10/10

25. April 2026
Bewertung ohne vorherige Einladung

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

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