Worst shopping experience ever!
I ordered frames online in October and when they didn't arrive by mid December, I emailed the company. I received a response saying that they had a problem with my credit card and they canceled the order because they hadn't received payment. Mind you, I have had no other "problems" with my credit card so I thought it was a bit unusual. Also, I never received any kind of notification from them that there was a problem. I reordered and again, 6 weeks later and no frames. I emailed them again (forget calling--they don't answer the phone EVER) and the customer service person kept telling me that the order was canceled in October...I explained I had placed a new order...I even forwarded it to her through email. She wouldn't acknowledge that I had ordered again. I threatened to report the company to rip off report and suddenly my phone rang. Talking was no better. I still haven't gotten any frames and instead of taking responsibility for not being able to get the frames they promised me, they blamed my credit card. The worst!








