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Shift Bewertungen 586

TrustScore 4 von 5

4,1

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

Shift doesn't allow to cancel subscription. No cancel subscription options in the app in account - it says techical issue - please contact support. Writing request to support it says: "Failed, you... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I contacted support to figure out why I was not able to sign in with my Gmail or Hotmail accounts. I use DuckDuckGo as my default internet browser, and when the error message was telling me about Micr... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I am a guy who gets message across so many different platforms (slack, Monday.com, google chat, WhatsApp, Twitter, Messenger, the list goes on), and Shift makes organizing all my comms and saas produc... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Great product that has eliminated many extra open programs on my desktop. Regular updates let you know the team is active and constantly improving the platform. I'm a contractor so I need to be checki... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Softwareunternehmen

Vom Unternehmen geschrieben

Shift is the first fully customizable browser that empowers you to make the most of your life online. Shift allows you to drag and drop apps, bars, and controls, to create a central hub that adapts to however you work. Sign into 1,500+ web apps, swap instantly between Spaces for work, side hustles or personal browsing, and stay logged into multiple accounts at once. In addition, Shift is proudly pioneering carbon-neutral browsing as part of its promise to reimagine what browsers can do—not only for users, but for the planet. Founded in 2016 in Victoria, British Columbia, Shift is a Certified B Corp within the Redbrick portfolio.


Kontaktinformationen

4,1

Gut

TrustScore 4 von 5

586 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 2 Wochen

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Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

I really enjoy shift

I really enjoy shift. It’s great to have every app in one place.

4. August 2023
Bewertung ohne vorherige Einladung
Shift-Logo

Antwort von Shift

We couldn't agree more! Shift saves time and sanity! Thanks so much for taking time out of your busy schedule to share your Shift experience. If you ever have any questions or think of anything you'd like to mention, reach out to our support team anytime - they'd be happy to hear from you!

Bewertet mit 5 von 5 Sternen

Mostafa and Nusaibah are fantastic!

Mostafa and Nusaibah are fantastic! They are excellent communicators and dedicated to their craft. 5 stars!

25. Juli 2023
Bewertung ohne vorherige Einladung
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Antwort von Shift

Thanks so much for taking the time to share your experience with our team! We're always happy to help (Mostafa and Nusaibah say thank you). Reach back anytime if you have questions or think of any feedback you'd like to share :)

Bewertet mit 5 von 5 Sternen

Keeps your browser looking clean and organized

It does help with lining up all facebook accounts at one browser and it keeps the desktop not messy!

3. August 2023
Bewertung ohne vorherige Einladung
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Antwort von Shift

We're thrilled to hear you think so! Shift definitely tackles the multi-account conundrum the best. If you ever have any questions, be sure to check out our resources page: support.tryshift.com :)

Bewertet mit 4 von 5 Sternen

Very concise and detailed instructions…

Very concise and detailed instructions about how to proceed with problem solving Remies are very polite and supportive to their human co-workers...!

30. Juli 2023
Bewertung ohne vorherige Einladung
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Antwort von Shift

We're so glad to hear you got the help you needed! Feel free to reach back anytime should you ever have any questions.

Bewertet mit 1 von 5 Sternen

From massive fan to extremely annoyed Shift user

For 3+ years I was a massive fan of Shift. I couldn't operate without it. I loved it mostly because I could operate all 3 Google accounts and their Drives in ONE place - as well as - LinkedIn, Grammarly, Calendly, Messenger, Weebky and AWeber. But mostly, every app or email account had its own set of independent tabs. THAT was gold.

Then came Shift Ultra, and that's when issues began for me. Now all the tabs are shared (which defeats the main advantage of Shift). So you have to create Workspaces - which I don't need - to get an independent suite of tabs (as it was before). And there have been numerous other annoying glitches - mostly random setting changes as a result of the upgrade. I've spent 3-4 hours with customer service (who have been excellent, I must add) trying to get Shift to operate somewhere near as effective as it was, and I'm not there yet.

What frustrates me a lot is Shift keeps raving about how good the 'Ultra' upgrade is for workflow, yet there IS NOT ONE VIDEO demonstrating WHY and HOW the new version is superior. But I can't see how it's better. I need that video demo!

To Shift's credit, they have offered me a sweet deal for the next year but I'm still wanting to see how the upgrade is an improvement!

3. August 2023
Bewertung ohne vorherige Einladung
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Antwort von Shift

So sorry to hear about your recent experience! Thanks so much for taking the time to share your thoughts. We take all customer feedback seriously. If there's anything else you'd like to mention, just lt our team know.

Bewertet mit 5 von 5 Sternen

Responsive and transparent…

The rep was responsive and transparent about the bug I'm experiencing.

31. Juli 2023
Bewertung ohne vorherige Einladung
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Antwort von Shift

Our support team is always happy to help! Reach back anytime if you have any questions or think of any feedback you'd like to share :)

Bewertet mit 5 von 5 Sternen

some issues with software but support has been stellar

Have had several issues with the software recently and on both occassions support has been timely and very helpful to resolve the issues. The software has really been a lifesaver to the multiple accounts and apps I use and has made the madness into a very convenient way to manage all my accounts in one place. Well done and highly recommend!

25. Juli 2023
Bewertung ohne vorherige Einladung
Shift-Logo

Antwort von Shift

Thanks so much for taking time out of your busy day to share your experience with Shift and our support team! We're so happy to hear that Shift has become an essential tool in your stack and that our support team was able to resolve your issues. Reach back anytime!

Bewertet mit 5 von 5 Sternen

Quick answer and fair solution

Quick answer and fair solution. Thank you.

24. Juli 2023
Bewertung ohne vorherige Einladung
Shift-Logo

Antwort von Shift

We're thrilled to hear you got the help you needed! Thanks for taking the time to share your experience here. Reach back anytime!

Bewertet mit 5 von 5 Sternen

My request was actioned promptly and i…

My request was actioned promptly and i was up and running within minuets

20. Juli 2023
Bewertung ohne vorherige Einladung
Shift-Logo

Antwort von Shift

So glad to hear you got the help and support you needed! Reach back anytime. Thanks for taking the time to share :)

Bewertet mit 5 von 5 Sternen

I LOVE Shift

I LOVE Shift. Fantastic user experience.

Sometimes I have time to dig and dig for an answer.

Sometimes I need to cross it off my list for the moment since I will have pressing tasks. I need to ask and move on to get to the item waiting for me. I KNOW I'll get an answer 'soon.'

I have been able to share with others I refer that "Shift has awesome support, too!" My web person appreciated my referencing that. With their workload, that's important. I believe they even enroll/signed up! We are both really enjoying the entire experience. I have a few more questions about items I'm not sure working with, but I was fully operational in a short time, and continue to function just fine---but I'm attempting to tighten my experience.

I have done very little research on my own (tutorials) to get to this point in two weeks time.

I have also suggested a staff member utilize Shift. LOVING it.

19. Juli 2023
Bewertung ohne vorherige Einladung
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Antwort von Shift

We're so glad to hear it and thrilled to hear you're enjoying your experience so far! If you ever have any questions or feedback you'd like to share, please reach out to our support and success team anytime at support@tryshift.com. They would love to hear from you! :)

Bewertet mit 5 von 5 Sternen

What would I do without Shift?

Since starting to use Shift, my work organization has been perfect! I run two small businesses, and manage for another, so having ALL my emails and docs available in once place is super helpful. There have been some small software issues in the past, but the Shift Team is SO FAST to fixing it. They're always available to answer questions, and they make it make sense. I tell everyone about Shift! Love it!

17. Juli 2023
Bewertung ohne vorherige Einladung
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Antwort von Shift

We're so glad to hear it! Thanks so much for taking time out of your busy day to share your experience about Shift. We couldn't agree more that it's the perfect tool to help make sense of it all.

Bewertet mit 5 von 5 Sternen

I absolutely love this tool

I absolutely love this tool for managing multiple clients! I am juggling so many tools, passwords, bookmarks, emails on a given day, and the typical browser just couldn’t handle it.

13. Juli 2023
Bewertung ohne vorherige Einladung
Shift-Logo

Antwort von Shift

We're thrilled to hear Shift has become an essential tool for you! We couldn't agree more that it's perfect for managing multiple clients and projects, and is just oh so much better than a regular browser! Thanks for taking the time to share your experience. We really appreciate it :)

Bewertet mit 5 von 5 Sternen

Very responsive

10. Juli 2023
Bewertung ohne vorherige Einladung
Shift-Logo

Antwort von Shift

We're so glad you got the support you needed! Our team is always happy to help. Reach back anytime. Thanks for taking the time to share your experience.

Bewertet mit 5 von 5 Sternen

Excellent and very fast service

Excellent and very fast service

I had issues (known) with the tool, and the team reached out to me to let me know that the software update I'd been waiting for was ready -- very proactive.

I updated and had another issue, and they VERY quickly got back to me to let me know how to fix the glitch caused by the update.

I thought I would have to uninstall and reinstall Shift, but in less than 2 minutes, with the support instructions, I was back up and running.

12. Juli 2023
Bewertung ohne vorherige Einladung
Shift-Logo

Antwort von Shift

Thank you for taking the time to share your recent experience with Shift and our support team! Our team is always happy to help and we really appreciate your patience. If you ever have any questions or think of any feedback you'd like to share, please reach out anytime! We're always happy to hear from our customers :)

Bewertet mit 5 von 5 Sternen

Great product.

Great product that has eliminated many extra open programs on my desktop. Regular updates let you know the team is active and constantly improving the platform. I'm a contractor so I need to be checking multiple email inboxes constantly. I can just leave Shift open on one of my monitors and know that I will get notified any time I need to act on something without having to switch email logins every few minutes.

11. Juli 2023
Bewertung ohne vorherige Einladung
Shift-Logo

Antwort von Shift

We're so glad to hear that Shift has become an essential tool in your workflow! Our team works hard to provide the best possible version of the product and user experience. We couldn't agree more that Shift can help organize all your emails and keep you focused on what matters, while saving a ton of time. Thanks so much for taking the time to share your feedback :)

Bewertet mit 5 von 5 Sternen

received offer after pausing subscription

After i chose to stop the subscription, the team emailed me with an offer. they are responsive to my email. thanks!

6. Juni 2023
Bewertung ohne vorherige Einladung
Shift-Logo

Antwort von Shift

We're so glad to have you aboard! Reach out to our team anytime :)

Bewertet mit 1 von 5 Sternen

Too many bugs, and solving them means I need to delete the app. LOL

Later edit:

The new version has a bunch of annoying bugs, and when I went to support, after 13 emails back and forth with screen recordings, they told me, "I'm doing everything right; we don't know," and then asked me to download the "Alpha" version of Shift, which guess what: the Alpha version won't work on my MacBook. And yes, I did download the MacBook version.

Now, I deleted the buggy version of the app, and Alpha won't work for fuc* knows what reason. So I need to download the old app again to get access to work.

Guys, stick to Opera, it's free. Random idea: Instead of spending tons on ads to acquire customers, what about some more tech engineers?

It makes sense to sell only annuals, right? The retention problem is solved. If this was a free app, fair enough, but I paid an annual, and I expect bugs to be solved,
NOT ME BEING ASKED TO GODDAMN DELETE WHO KNOWS WHAT FOLDERS AND THEN THE APP ITSELF.

Bugs: Google Calendar freezes, opening new windows from an app integrated won't work, email freezes sometimes, maps works on and off, extensions are cra sometimes (Grammarly, for example)

Below is the 4-star review, edited above after more use:****

This tool has a lot of potential and was exactly what I needed. Multiple workspaces, so I don't always need to open a bunch of Chrome windows, which is a nightmare.

The only problem is this is buggy; the screen freezes randomly here and there, then Gmail freezes, and some extensions are not working properly. The other day I was in Google Maps, and it just did not work, so I had to open Chrome to look for whatever. Then Grammarly acts weird, and so on.

Support is great, but if bug fixes are not coming soon, I'll use Opera; it offers literally the same functions for free.

30. Juni 2023
Bewertung ohne vorherige Einladung
Shift-Logo

Antwort von Shift

Updated Reply:
We're so sorry to hear about your recent frustrations! Our team works hard to find the root causes of issues. We understand that some of our troubleshooting steps could be made easier. The download issue you encountered for the Alpha is likely because the Intel version was installed (rather than the M1 version).

We'd love to get on a call with you to help sort out these issues for you. If you would be so kind to reach out to our support team once again, we can schedule a support call with you and also see what the best next steps are going forward.

We really appreciate your patience and are looking forward to hearing from you again soon!


Original Reply:
Thanks for taking the time to share your experience with Shift! If you ever run into any technical issues, we always recommend reaching out to our support team, as the solutions may be easy. Often, a hard refresh can get things back on track quickly. We hope you'll reach out to our support team for the ones you described in the review. Reach out anytime to support@tryshift.com.

Bewertet mit 5 von 5 Sternen

Super prompt response to my inquiry…

Super prompt response to my inquiry with a course of action to address my concern. Immediate resolution.

28. Juni 2023
Bewertung ohne vorherige Einladung
Shift-Logo

Antwort von Shift

Our support team is always happy to help. Thanks so much for the review! Reach back anytime if you ever have question, need help, or have anything you'd like to share about Shift.

Bewertet mit 5 von 5 Sternen

Fast Simple Solution

I had an issue that was bugging me for weeks, the support team gave me the fix for it quickly and simply allowing me to get back to work.

28. Juni 2023
Bewertung ohne vorherige Einladung
Shift-Logo

Antwort von Shift

Our team is always happy to help! Reach back anytime if you have questions or think of anything you'd like to share!

So funktioniert Trustpilot

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