Shift doesn't allow to cancel subscription. No cancel subscription options in the app in account - it says techical issue - please contact support. Writing request to support it says: "Failed, you... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I contacted support to figure out why I was not able to sign in with my Gmail or Hotmail accounts. I use DuckDuckGo as my default internet browser, and when the error message was telling me about Micr... Mehr ansehen
Unternehmen hat geantwortet
I am a guy who gets message across so many different platforms (slack, Monday.com, google chat, WhatsApp, Twitter, Messenger, the list goes on), and Shift makes organizing all my comms and saas produc... Mehr ansehen
Unternehmen hat geantwortet
Great product that has eliminated many extra open programs on my desktop. Regular updates let you know the team is active and constantly improving the platform. I'm a contractor so I need to be checki... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Shift is the first fully customizable browser that empowers you to make the most of your life online. Shift allows you to drag and drop apps, bars, and controls, to create a central hub that adapts to however you work. Sign into 1,500+ web apps, swap instantly between Spaces for work, side hustles or personal browsing, and stay logged into multiple accounts at once. In addition, Shift is proudly pioneering carbon-neutral browsing as part of its promise to reimagine what browsers can do—not only for users, but for the planet. Founded in 2016 in Victoria, British Columbia, Shift is a Certified B Corp within the Redbrick portfolio.
Kontaktinformationen
Victoria, Kanada
- support@shift.com
- shift.com
4,1
Gut
586 Bewertungen
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Perfect A+
Changing my Primary Email address could have been a nightmare, but it all worked effortlessly and flawlessly.
2. Mai 2023
Bewertung ohne vorherige Einladung
Antwort von Shift
We're so glad you got what you needed! Just so you know, we're also currently working on a solution that will make changing your Primary even easier, in case you ever need to make the switch again. We appreciate you taking the time to share your experience :)
Pleasantly surprised
I was surprised and pleased at how quickly I received a response. Now, I'm just waiting to see if my refund comes through.
3. Mai 2023
Bewertung ohne vorherige Einladung
Antwort von Shift
We're sad to see you go but will be happy to welcome you back one day soon! Please note that a refund can take up to 10 business days to appear on your statement, in case it doesn't show up right away. We appreciate you taking the time to share your experience.
The platform is a bit heavy.
2. Mai 2023
Bewertung ohne vorherige Einladung
Antwort von Shift
Thanks so much for taking the time to share your experience! Shift can sometimes take up some resources if you have a lot added to your setup. There's certainly a bit of a tradeoff for the convenience from having everything in one place versus scattered across various browsers and windows. Our team continues to work hard to improve Shift and make it even better. We appreciate the feedback!
Although I ultimately stopped using…
Although I ultimately stopped using Shift, I had a great experience. It wasn't an issue with the tool, just a change in our strategy and no longer needed it. The staff was great when I encountered an issue. Will use again when the need strikes.
1. Mai 2023
Bewertung ohne vorherige Einladung
Antwort von Shift
Thanks so much for taking the time to share your experience with Shift! While we're sad to see you go, we'll be happy to welcome you back one day soon!
Antwort von Shift
We're so glad to hear you go what you needed! Thanks for taking the time to reach out to our support team and for sharing your experience. Should you ever need help again or think of anything you'd like to share, reach out to our support and success team anytime support@tryshift.com
A great tool
A great tool that helps me manage efficiently my daily workload in different professional areas. Thank you!
30. April 2023
Bewertung ohne vorherige Einladung
Antwort von Shift
Thanks for taking the time to write a review! We're thrilled to hear that Shift helps you manage everything better and work more efficiently. If you ever have any questions or think of any other feedback you'd like to share, feel free to reach out to our success team anytime! support.tryshift.com
Amazing 5 star customer service!!!
20. April 2023
Bewertung ohne vorherige Einladung
Antwort von Shift
Thank you so much for taking the time to share your experience. Our support team is always happy to help!
Shift has improved my workflow…
Shift has improved my workflow significantly. It is no longer an inconvenience to have as many email accounts as I do for work. My productivity has improved and I don’t get lost in what I am doing trying to find things. Perfect application for anyone in IT that works for an MSP
29. April 2023
Bewertung ohne vorherige Einladung
Antwort von Shift
We're thrilled to hear that Shift has become an essential tool for you! Thanks so much for taking the time to share your experience.
Worked with a team member to cancel and…
Worked with a team member to cancel and refund my service because I wasn't using it to it's fullest potential. They were able to direct me to the right place and solving it was easy.
I told them I'd gladly recommend Shift to other people as I have members of my team that love the workflow.
27. April 2023
Bewertung ohne vorherige Einladung
Antwort von Shift
We're so glad to hear you got what you needed and that Shift is working well for your team members!
Antwort von Shift
We are always happy to help! Thanks for taking the time to share your experience :)
Quick and effective convo with Jessica…
Quick and effective convo with Jessica Huebner!
21. April 2023
Bewertung ohne vorherige Einladung
Antwort von Shift
Thanks so much for the kind words! Our team is always happy to help. Reach out anytime to with any questions or feedback you might have :)
Finally! A human instead of a bot!
I had an issue with my account that was mostly my fault and instead of getting a chatbot I got a person that was able to email back and forth with me until the issue was resolved.
20. April 2023
Bewertung ohne vorherige Einladung
Antwort von Shift
So glad to hear our team was able to assist you! We are always happy to help and we appreciate your patience. Thanks for taking the time to share your experience :)
Buggy Product and HUGE price increase
This product has a couple decent concepts. For people who have dozens (or hundreds) of chrome tabs open, particularly with more than one google account, it is a great concept. Unfortunately, the execution is fairly poor. The product is very buggy. Every day, multiple times, the entire program just completely shuts down. When you email customer support, you'll get an answer a day later that basically asks for more information and says that their engineers are working on it, but you won't get any resolution for months (if ever).
But, as buggy as the product is and as frustrating as the poor CS is, I was strongly considering renewing at the previous rate. But, instead they jacked up the prices. It's now $150 per year for what is basically a browser that allows multiple logins at once. But, good luck expressing to them how absurd this is. All you ever hear back is how much they've thought about the price increases and how rare complaints are.
Okay, if you say so. When your churn goes through the roof, do me a favor and don't come begging your old clients to come back. You had a chance to take care of the longstanding clients and instead you decided to ignore concerns and jack up the prices.
19. April 2023
Bewertung ohne vorherige Einladung
Antwort von Shift
We are sorry to hear that you have had a negative experience with our product and customer support. We appreciate your feedback and take your concerns seriously. Regarding the technical issue you mentioned, we understand that this has been frustrating for you. This is not the typical user experience and our engineering team is actively working to address this issue.
The decision to increase prices was not made lightly. We value all customers, including you, and we had to balance the increasing costs of developing and maintaining software. With several new features, the new price point better reflects the value of the product. If you have any further concerns or feedback, please do not hesitate to contact us directly.
50% price increase is saying F#CK to your customers
I am using Shift for years.
But a 50% price rise is robbery. I understand that everyone wants to make extra profits these days. But to be honest: 50% price increase doesn't meet 50% extra features.
19. April 2023
Bewertung ohne vorherige Einladung
Antwort von Shift
Thanks so much for sharing your thoughts. Our prices actually already increased last year! We're just in the process of migrating everyone on the previous plan over. There are 5 new features that are already available on our Alpha and Beta channels that will soon be available on the main channel, in addition to a UI refresh coming soon as well. The decision to increase prices was not made lightly and we knew it would impact some customers more than others. While the decision on the price increase is final, our success team would love to hear from you to better understand your situation. Feel free to reach out anytime to support@tryshift.com.
Customer support is not good and application requires alpha or beta signup to get full potential.
So i decided that i would try shift for an all in one browser,app application so that all my services were in the one place with easy access.How wrong could i have been considering to even access workspaces as in individual workspaces you have to sign up for the alpha or beta programme.Considering the amount of money that you pay for the application i am definitely certain i am not paying that kind of money for a application that requires you to sign up for the alpha or beta to get the full potential of the software.The customer support i received as well were very rude indeed,closed my ticket without my knowledge and basically left me standing.There are much better applications out there so think before you purchase this,just know what you are signing up for and know what you are prepared to experience.Not Recommended.Find an alternative application thats my advice.
17. April 2023
Bewertung ohne vorherige Einladung
Antwort von Shift
Hi there! So sorry to hear you found your recent experience with Shift frustrating. Our support team guided you on how to access the Workspaces features because these features are not yet available on the main channel (but coming soon)! In your last message, you indicated you had already canceled the subscription, which is why the ticket was closed. If you need further assistance, simply reply to the email and our support team can help you further.
A Dream Come True for Agency Work!
As a content marketing agency owner, I have a lot of email accounts that I log into for clients, a lot of roles to fill, and a lot of platforms that I have multiple usernames and passwords for. Shift allows me to stay logged into all of them at once and allows me to organize my browser based on the client project I'm working on. Shift has been a HUGE time- and stress-saver. I don't know how I managed without it before!
12. April 2023
Bewertung ohne vorherige Einladung
Antwort von Shift
Thank you so much for your glowing review of Shift! Your feedback about how Shift has improved your workflow and productivity is incredibly rewarding for us. We designed Shift with the goal of making it easier for professionals like you to manage multiple online tools and emails seamlessly, and it's wonderful to know that it has become an essential part of your daily routine. If you have any further suggestions or feedback, please don't hesitate to share. We are always here to support you and help you get the most out of our application.
Brilliant Service
What a brilliant and supportive / inclusive business. Not to mention fantastic software! Highly recommend.
11. April 2023
Bewertung ohne vorherige Einladung
Antwort von Shift
We're happy to hear you think so! Thanks so much for taking time out of your busy day to share your experience. We're so glad to have you aboard :)
Simple, effective
Good onboarding - simple, concise, clear.
12. April 2023
Bewertung ohne vorherige Einladung
Antwort von Shift
So glad to hear the setup and onboarding helped get you oriented in Shift! We're glad to have you aboard. If you ever have any questions, head over to our resource center for guides, tip & tricks, and more: https://support.tryshift.com/home/
Great app
I love how the app let's me easily and quickly access my google calendar without having to open my browser every time. I enjoy dedicated apps for specific things, so I use Shift exclusively for my calendar, and I love it.
12. April 2023
Bewertung ohne vorherige Einladung
Antwort von Shift
Thanks so much for sharing your experience! We're thrilled to hear that Shift helps save you time and tab chaos. If you ever have any other feedback you'd like to share, our success team would love to hear from you! Feel free to reach out anytime to Support@tryshift.com :)
Fast Resolution
Quickly solved my problem with an understandable explanation
10. April 2023
Bewertung ohne vorherige Einladung
Antwort von Shift
Glad you were able to get the support you needed from our team! Thanks so much for taking the time to share your experience. If you ever have any quesitons or general feedback, reach out anytime :)
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.