Pretty great, I had an issue with my delivery that wasn’t received. I reached out to Best Buy and they weren’t able to assist me. I contacted shipment protect. Although I thought they would reach out... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
They helped me get my package refunded after it was stolen without any issues and I didn’t have to do anything but reply to a few emails saved me a lot of hassle.
Unternehmen hat geantwortet
This was supposed to be one-time payment for insurance on some concert tickets I purchased for a show a couple months away. Not only did my card get charged but they sent me an email that says my 5-d... Mehr ansehen
Unternehmen hat geantwortet
You as always provide a great selection of options to Pick from even though I seem to forget to use my discount just to like today.
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
ShipmentProtect is the only monthly service that will protect all your online purchases. Our service helps you receive a reimbursement or refund for any online purchase that is lost, stolen or damaged.
Kontaktinformationen
Vereinigte Staaten
- 866-506-3587
- Support@shipmentprotect.com
- shipmentprotect.com
4,3
Hervorragend
1391 Bewertungen
Hat 97 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
i didn't know what code was needed to…
i didn't know what code was needed to continue
21. April 2026
Bewertung ohne vorherige Einladung
Antwort von ShipmentProtect
Thank you for the feedback. We understand how confusing missing or unclear code instructions can be and appreciate you bringing this up.
If you ever need additional assistance, please visit shipmentprotect.com
– The ShipmentProtect Team
Good on time
21. April 2026
Bewertung ohne vorherige Einladung
Antwort von ShipmentProtect
Happy to hear everything arrived as expected, Bernice. Thanks for taking the time to leave a review!
If you ever need additional assistance, please visit shipmentprotect.com
– The ShipmentProtect Team
It said it was 0 dollars but charged my…
It said it was 0 dollars but charged my card 29 dollars
20. April 2026
Bewertung ohne vorherige Einladung
Antwort von ShipmentProtect
Hi Casanda, we completely understand how alarming it can be to see a $29 charge appear unexpectedly. In our case, this is actually a temporary pre-authorization hold used by the payment provider to validate the card and not an actual finalized charge.
We appreciate you bringing this up to our attention. We always work towards improvement, especially regarding transparency. If you'd like to discuss your concerns further, you may send us an email at support@shipmentprotect.com
– The ShipmentProtect Team
Antwort von ShipmentProtect
Thank you, Joel! We’re glad you found the platform helpful!
If you ever need additional assistance, please visit shipmentprotect.com
– The ShipmentProtect Team
The ease of purchasing the ticket for…
The ease of purchasing the ticket for parking and securing the spot for our event.
20. April 2026
Bewertung ohne vorherige Einladung
Antwort von ShipmentProtect
Thank you, Bonnie! We’re glad securing parking and completing your purchase was a smooth and convenient experience.
If you ever need additional assistance, please visit shipmentprotect.com
– The ShipmentProtect Team
Antwort von ShipmentProtect
We appreciate your feedback, Barry! Happy to hear the process was clear and easy to follow.
If you ever need additional assistance, please visit shipmentprotect.com
– The ShipmentProtect Team
Antwort von ShipmentProtect
Thanks, Jamie! We’re glad everything was completed quickly and without any hassle.
If you ever need additional assistance, please visit shipmentprotect.com
– The ShipmentProtect Team
Is this for my physical tickets
Is this for my physical tickets? It wasn't clear
20. April 2026
Bewertung ohne vorherige Einladung
Antwort von ShipmentProtect
Hi Kyle,
Great question—and we can see how that could’ve been unclear. ShipmentProtect isn’t tied to the tickets themselves or seating details. It’s a separate service that helps if something goes wrong with the delivery of your order (like a package being lost, stolen, or damaged).
If anything ever feels unclear during checkout, you can always reach out—we’re happy to walk you through it.
—The ShipmentProtect Team
Need to update this flow from site
Need to update this flow from site. Wasn't sure what I was paying for... In this case ticket protection. PS: My Tickets are Virtual.Nothing shipped to me with this order.
19. April 2026
Bewertung ohne vorherige Einladung
Antwort von ShipmentProtect
Hi Matt,
Thank you for the feedback—we hear you. The protection you saw is for delivery-related issues (like lost or stolen shipments), not the tickets or event experience itself.
We’re actively working with our partners to make this clearer during checkout so there’s no confusion about what you’re opting into. We appreciate you calling this out.
—The ShipmentProtect Team
This didn't show me where the seats are…
This didn't show me where the seats are located and I don't understand why I need to purchase the protection plan. Security should be all inclusive.
19. April 2026
Bewertung ohne vorherige Einladung
Antwort von ShipmentProtect
Hi Andrew,
Thanks for sharing your experience—we understand how that could be confusing. ShipmentProtect is designed to help if there’s an issue with the delivery of your order, but it doesn’t relate to seat selection or venue details.
We agree that checkout clarity is important, and your feedback helps us improve that experience.
—The ShipmentProtect Team
Great service for the whole family to…
Great service for the whole family to have
19. April 2026
Bewertung ohne vorherige Einladung
Antwort von ShipmentProtect
Hi Darius,
We really appreciate your kind words—glad to hear it’s been a great fit for you and your family.
If you ever need support, we’re always here to help.
—The ShipmentProtect Team
Antwort von ShipmentProtect
Hi Bill,
Thanks for taking the time to leave a review—we appreciate it!
If there’s ever anything we can assist you with, don’t hesitate to reach out.
—The ShipmentProtect Team
Antwort von ShipmentProtect
Hi Yuji,
We’re glad to hear the process felt fast and easy—that’s exactly what we aim for. Thanks for sharing your experience!
—The ShipmentProtect Team
Fast and easy enrollment process.
19. April 2026
Bewertung ohne vorherige Einladung
Antwort von ShipmentProtect
Hi Michael,
Thanks for the feedback—we’re happy to hear the enrollment process was smooth and straightforward.
—The ShipmentProtect Team
Easy and fast
18. April 2026
Bewertung ohne vorherige Einladung
Antwort von ShipmentProtect
Hi there,
We appreciate you taking a moment to share your experience—glad it was quick and easy for you.
—The ShipmentProtect Team
Offering package protection to ensure…
Offering package protection to ensure that my package is safe and it arrives to the actual address eases my mind.
17. April 2026
Bewertung ohne vorherige Einladung
Antwort von ShipmentProtect
Hi Mary,
Thank you for your thoughtful feedback—we’re glad the added protection gave you peace of mind. That’s exactly what we’re here for.
—The ShipmentProtect Team
Antwort von ShipmentProtect
Hi Madeline,
We’re happy to hear everything felt simple and easy—thanks for sharing!
—The ShipmentProtect Team
Easy to purchase!
18. April 2026
Bewertung ohne vorherige Einladung
Antwort von ShipmentProtect
Hi Victor,
Thanks for the kind words—we’re glad it was easy to purchase!
—The ShipmentProtect Team
Antwort von ShipmentProtect
Hi Amy,
We appreciate you taking the time to leave a review—glad to hear everything went well!
—The ShipmentProtect Team
Do not accept American Express
18. April 2026
Bewertung ohne vorherige Einladung
Antwort von ShipmentProtect
Hi Donald,
Thanks for your feedback. At this time, acceptance of payment methods like American Express can vary depending on the checkout system used by the retailer. We understand how important flexibility is and are continuing to work with partners to improve that experience.
—The ShipmentProtect Team
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