Pretty great, I had an issue with my delivery that wasn’t received. I reached out to Best Buy and they weren’t able to assist me. I contacted shipment protect. Although I thought they would reach out... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
They helped me get my package refunded after it was stolen without any issues and I didn’t have to do anything but reply to a few emails saved me a lot of hassle.
Unternehmen hat geantwortet
This was supposed to be one-time payment for insurance on some concert tickets I purchased for a show a couple months away. Not only did my card get charged but they sent me an email that says my 5-d... Mehr ansehen
Unternehmen hat geantwortet
This was a very easy process. Once your case is assigned to a representative, they will walk you through every step , you just have to do your diligence in providing your proof.
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
ShipmentProtect is the only monthly service that will protect all your online purchases. Our service helps you receive a reimbursement or refund for any online purchase that is lost, stolen or damaged.
Kontaktinformationen
Vereinigte Staaten
- 866-506-3587
- Support@shipmentprotect.com
- shipmentprotect.com
4,3
Hervorragend
1392 Bewertungen
Hat 97 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
It was free.
12. April 2026
Bewertung ohne vorherige Einladung
Antwort von ShipmentProtect
Hi Adam,
Thanks for your feedback! Just to clarify, ShipmentProtect may begin with a free trial that transitions into a membership if it isn’t canceled before the trial ends.
If you’d like us to review your account or confirm the details, we’re happy to help.
—The ShipmentProtect Team
866-506-3587 | www.shipmentprotect.com
(Live Chat) | support@shipmentprotect.com
LIARS
LIARS! You charged me $29 when you said free and $0
12. April 2026
Bewertung ohne vorherige Einladung
Antwort von ShipmentProtect
Hi Joshua,
We’re sorry for the frustration here. What you’re seeing is typically a free trial enrollment that transitions into a membership if it isn’t canceled before the free trial ends. The $29 charge would only occur after that period—not at the time of the authorization of your card.
That said, we’d be happy to take a closer look at your account, confirm exactly what happened, and make this right. Please contact us at 866-506-3587, via live chat at www.shipmentprotect.com
, or email support@shipmentprotect.com
so we can assist you directly.
—The ShipmentProtect Team
Quick and easy so a grandma can do it!
12. April 2026
Bewertung ohne vorherige Einladung
Antwort von ShipmentProtect
Hi Elaine,
Thank you for your feedback! We’re glad to hear the experience was simple and easy to use.
We’re here anytime you need assistance.
—The ShipmentProtect Team
866-506-3587 | www.shipmentprotect.com
(Live Chat) | support@shipmentprotect.com
Easy purchase once card was on file
Easy purchase once card was on file
10. April 2026
Bewertung ohne vorherige Einladung
Antwort von ShipmentProtect
Hi Carmen,
We appreciate your feedback! Glad to hear the purchase process was smooth once your card was on file.
Let us know if we can assist with anything further.
—The ShipmentProtect Team
866-506-3587 | www.shipmentprotect.com
(Live Chat) | support@shipmentprotect.com
It wouldnt let me use my debit card…
It wouldnt let me use my debit card when I just used it to purchase the item. It kept saying enter valid card details and I typed everything correctly
11. April 2026
Bewertung ohne vorherige Einladung
Antwort von ShipmentProtect
Hi Vincent,
We’re sorry to hear about the trouble with your card during checkout—that can definitely be frustrating.
This may be related to the merchant’s payment system rather than our service, but we’d be happy to take a closer look and help however we can.
Please feel free to reach out so we can assist further.
—The ShipmentProtect Team
866-506-3587 | www.shipmentprotect.com
(Live Chat) | support@shipmentprotect.com
Antwort von ShipmentProtect
Hi Gloria,
Thank you for your feedback! We’re glad to hear your experience was hassle-free.
We’re here anytime you need support.
—The ShipmentProtect Team
866-506-3587 | www.shipmentprotect.com
(Live Chat) | support@shipmentprotect.com
Antwort von ShipmentProtect
Thank you for your kind words! We’re glad you found value in the service.
We’re here anytime you need support.
—The ShipmentProtect Team
866-506-3587 | www.shipmentprotect.com
(Live Chat) | support@shipmentprotect.com
Antwort von ShipmentProtect
Hi Viviana,
Thanks so much for your feedback! We’re glad you had an easy experience.
Feel free to reach out anytime if you need assistance.
—The ShipmentProtect Team
866-506-3587 | www.shipmentprotect.com
(Live Chat) | support@shipmentprotect.com
Antwort von ShipmentProtect
Hi Gene,
We appreciate your feedback! Glad to hear you had a great experience.
We’re here if you ever need support.
—The ShipmentProtect Team
866-506-3587 | www.shipmentprotect.com
(Live Chat) | support@shipmentprotect.com
Antwort von ShipmentProtect
Hi Helen,
Thank you for your feedback! We’re glad to hear everything was simple and easy.
We’re here anytime you need assistance.
—The ShipmentProtect Team
866-506-3587 | www.shipmentprotect.com
(Live Chat) | support@shipmentprotect.com
Didn't give me enough time (I'm OLD
Didn't give me enough time (I'm OLD, to complete the purchase of 4 tickets and now I don't KNOW if I purchased 4 OR 8 TICKETS !!!!!!!!!!!!!!!!! HEY . . . I'm poor and OLD . . . . was born in the 50s! It's my BIRTHDAY . . . PLEASE DON'T MAKE THIS A BUMMER NIGHT OUT WITH FRIENDS BECASUE OF $$$$$$$$$$$$$$$
10. April 2026
Bewertung ohne vorherige Einladung
Antwort von ShipmentProtect
Hi there,
I’m really sorry for the confusion here, especially on such an important occasion. We understand how stressful that can feel.
ShipmentProtect does not process ticket purchases—we’re a separate service that helps if something goes wrong with delivery. For confirmation on how many tickets were purchased, we recommend checking directly with the ticket provider or your order confirmation email.
If you have any questions about our service, we’re here to help.
—The ShipmentProtect Team
866-506-3587 | www.shipmentprotect.com
(Live Chat) | support@shipmentprotect.com
I could not purchase tickets
I could not purchase tickets, 3 attempts, until I selected the insurance…
10. April 2026
Bewertung ohne vorherige Einladung
Antwort von ShipmentProtect
Hi Deb,
We’re sorry to hear about the trouble during checkout—that can definitely be frustrating.
ShipmentProtect is an optional service and should not impact your ability to complete a purchase. If you were only able to proceed after selecting it, that may be related to the merchant’s checkout system.
We’re happy to take a closer look if needed.
—The ShipmentProtect Team
866-506-3587 | www.shipmentprotect.com
(Live Chat) | support@shipmentprotect.com
Antwort von ShipmentProtect
Hi Jeff,
Thank you for your feedback! We’re glad to hear the process was easy.
Let us know if we can help with anything further.
—The ShipmentProtect Team
866-506-3587 | www.shipmentprotect.com
(Live Chat) | support@shipmentprotect.com
Didn’t even wait a month before another…
Didn’t even wait a month before another $30 dollar charge. No communication on why and now. Horrible service
10. April 2026
Bewertung ohne vorherige Einladung
Antwort von ShipmentProtect
Hi Lloyd,
We understand how unexpected charges can be frustrating.
Our service is a membership that begins with a free trial. If the membership isn’t canceled during that trial period, it automatically renews at $29 per month. We do send advance notice before billing, but we’re happy to review your account and make sure everything was handled properly.
Please reach out to us directly so we can assist and resolve this for you.
—The ShipmentProtect Team
Antwort von ShipmentProtect
Hi Jennifer,
We appreciate your feedback! Glad to hear the experience was easy and convenient.
We’re here anytime you need support.
—The ShipmentProtect Team
866-506-3587 | www.shipmentprotect.com
(Live Chat) | support@shipmentprotect.com
Too fast to see and read it all
9. April 2026
Bewertung ohne vorherige Einladung
Antwort von ShipmentProtect
Hi Beyes,
Thank you for your feedback—we understand how moving quickly through checkout can make it difficult to review everything.
We appreciate you sharing this and will continue working to make the experience clearer and easier to follow.
—The ShipmentProtect Team
866-506-3587 | www.shipmentprotect.com
(Live Chat) | support@shipmentprotect.com
Antwort von ShipmentProtect
Hi Jeff,
Thanks for your feedback! We’re glad it was fast and easy for you.
We’re here if you need anything.
—The ShipmentProtect Team
866-506-3587 | www.shipmentprotect.com
(Live Chat) | support@shipmentprotect.com
Patrick Draper
Antwort von ShipmentProtect
Hi Patrick,
We appreciate your feedback! Happy to hear everything was quick and easy.
Let us know if we can help in the future.
—The ShipmentProtect Team
866-506-3587 | www.shipmentprotect.com
(Live Chat) | support@shipmentprotect.com
Antwort von ShipmentProtect
Hi Jason,
Thank you for your feedback! We’re glad the process was quick and convenient.
We’re here anytime you need support.
—The ShipmentProtect Team
866-506-3587 | www.shipmentprotect.com
(Live Chat) | support@shipmentprotect.com
Everything went smoothly.
8. April 2026
Bewertung ohne vorherige Einladung
Antwort von ShipmentProtect
Hi Marta,
We appreciate your feedback! Glad to hear everything went smoothly.
We’re here if you need anything moving forward.
—The ShipmentProtect Team
866-506-3587 | www.shipmentprotect.com
(Live Chat) | support@shipmentprotect.com
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
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Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
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Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
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