Ship Your Car Now  Bewertungen 

ZERO STARS, ZERO CUSTOMER SERVICE, ZERO ACCOUNTABILITY, ZERO CARE FOR YOUR VEHICLE! DO NOT USE THIS COMPANY OR TODD CARLISLE IF YOU CARE ABOUT YOUR VEHICLE! THEY ARE COMPLETELY CARELESS AND THEY WILL TWIST FACTS TO SUIT THEM AND KEEP THEM OUT OF ANY RESPONSIBILITY. We will be seeking legal action for the damage caused to our BMW. Looking forward to their rebuttal of lies to follow!

I would rate -00000 if possible. Our vehicle was damaged during transport. Before/after pictures were provided along with a repair estimate. Damage was notated on Bill of Lading. They take no responsibility and refer you to the driver. Last I checked, the company that takes your money should be responsible

Do not use this company to ship your vehicle unless you want a frustrating experience.

For multiple days in a row, I received emails stating that my vehicle would be delivered that day, only to discover each day that no delivery would occur. When I called for updates, customer service representatives repeatedly promised to call me back with additional information, but I never received a single return call.

The lack of communication, inaccurate delivery information, and poor customer service made this process far more stressful than it should have been.

If you want to avoid unnecessary headaches and frustration, I would strongly recommend looking elsewhere for vehicle shipping services.

I do not recommend this company at all-(shipyourcarnow.com)-I had hard time at first getting my car pick up in AZ, The Driver was Rude and mean.I called the driver to get status of how he was doing and Status update on Arrival to STL and he talked to me like I was not the customer. I was not happy at all. I Do Not Recommend you Use (shipyoucarnow.com), They shipped my car From Arzionia in March 2026 and it was damaged when it arrived in St Louis, MO. I talked to Company to try and resolved this and they Do not want to pay for the Damages that occurred, Concerning A Transport Company they Used called FastTrack. I am not Happy The Damages are Over $3,000.00.

2)-Be careful of this company, they do not deliver what they promise. I had my car pick up and delivered between 25 and 28 March 2026. They did not show up when promised and when the driver did show up that shipyourcarnow.com hired to transport my car, he was Rude and very UN-Professional. He never listens to me and what I said. My Car when from Arzionia to St Louis, MO and it was loaded on bottom of transport truck. and the lift was lowered to low on my car, I told the driver about it but he did not pay me any attention. The car got to St Louis, MO in A couple of days, I was not able to meet him there on Arrival to St Louis, MO, but my family did. The driver took the car off of transport truck before they arrived to get the car, and Pictures was taken, I did know any damages with the pictures the drivers email to me, But when I got to St Louis, MO to look over my Car the Luggage Rack was damaged and because of weight was applied on top of my car, it created some real damages. I did reach out to Salesman Gary and he acted like he was trying to help me with this claim that I needed to file. All I found out Gary to do was to be stalling and getting me off the phone so he could not help me. Gary scold me about taking so long to report this accident to him. He told me he was going to have Curt Claims person for the company to contact me, and he finally did in A couple of days, And I watch him do the same things as Gary nothing. Curt tried his best to get me to take less money than the estimates I had. Curt did all he could to not help me with this. I finally got him to turn my Claim over to Transport company Insurance, and I was told I need to wait 24 to 48 Hours and someone would call me, after 48 Hours I called them back Canal Insurance company and spoke to operator and left message for the adjuster to contact me, I just kept trying to call them and see if I could get some help. The Insurance never called me back to help me at all, I was told by Curt at shipyourcarnow.com that he could no longer be able to help me once he opens up A claim and turn me over to them.

My Car is still not fixed at all cost around $3,000.00 Plus to get damages repaired. I recommend that if anyone contact this company to ship anything please think twice, they are all about alot of talk with no actions. I dont believe I will ever get my car fixed by them.

I want everyone to know do not hire them shipyourcarnow.com, because they do not have any Integrity at all, And they Lie to customer in order to get there business.

This Transport company they Hired is A-1 Transport and they are no good as well to use, Do not trust them at all.

ARNING! DON'T DO BUSINESS WITH THIS COMPANY. VERY RUDE AND VERY DISRESPECTFUL! Jody from Shipyourcarnow called my phone and called me a liar. He originally quoted me 1950 to move my RV and wanted me to pay upfront. I was tight on funds didn't have the money until a future date and I explained that so I told him I wanted to wait to make a decision. He was fine with that. I also got quotes from PullupandGo LLC (highly recommended!!!!) on UShip for $1000 and he had awesome reviews. So logically I went with the more economical choice. Jody from Shipyourcarnow calls me back the day after my original pick up date and I told him I had chose another company and he proceeds to SCREAM AT ME AND ACCUSE ME OF LYING! First off, what kind of business owner calls a potential future customer and screams at them and accuses them of lying just because he didn't get your business. You don't even know me to be speaking to me in such a manner. Grow up Jody... VERY UNPROFESSIONAL.

Update to response:
Jody didn't "express disappointment". He began yelling and called me a liar. We never booked anything. He gave me a quote and sent me a letter with the information. After reading the fine print, I felt uncomfortable proceeding with my current financial state. He was completely unprofessional. Why would you call me a liar, even if you felt I was wrong. We could have just ended the conversation there. There was no need for name calling. It was a childish, inappropriate, unprofessional response.

His exact words were, "SO YOU'RE A LIAR." I don't know what part of that isn't considered disrespectful or unprofessional. If calling a customer a "liar" isn't considered unprofessional, your company needs to revamp their ethics standards. I at no point "lied". Just because I chose another company that would better suit my financial situation does not constitute me a "liar" and that does not give Jody a reason to call me a liar either. He felt comfortable speaking to me that way because he was on the phone. He would have chosen his words more carefully had we spoken in person. Jody is a little boy and a phone bully. I am a TRAINED veteran. I was in no way obligated to reach back out to him after a quote. I am experiencing serious health issues and trying to get my items moved while I get my treatments here. For him to react the way he did shows a high level of immaturity and no sense of self control.

Careful, this company says they can deliver your vehicle, gets you to pay and then no shows with no follow-up. Then they will claim mechanical issues when you call them and never to contact you again to complete their service. Their contract says no refunds even if they don't deliver the service due to mechanical issues. STAY AWAY FROM THESE SCAMMERS!

Terrible Experience – Damaged My Brand-New Jeep and Took No Responsibility

I had an awful experience with ShipYourCarNow transporting my brand-new 2025 Jeep Wrangler. When the vehicle was delivered, it had clear and noticeable dents and scratches—damage that was absolutely not present prior to shipment. I documented the vehicle before transport, so there was no question about the condition it left in.

When I contacted ShipYourCarNow to report the damage, I was shocked by their response. Instead of taking accountability or offering to make it right, they pointed to fine print in their policy and essentially told me the damage wasn’t covered. This is completely unacceptable for a company in the vehicle transport business.

If you care about your car—especially if it’s new or valuable—look elsewhere. The lack of care, accountability, and customer support from this company is beyond frustrating. I would never use them again and strongly advise others to avoid them.

Horrible service! Caused over 6k in damage to a car and RV in two different shipments and refused to cover the claims. Drove all the way across the county with a window down FL to CA. Took forever to get status on claims. Claims service made attempts to haggle with repair facilities only to deny claims. Was told my vehicle would be delivered on Sunday. Did not get until the following Thursday. I had a tracker in the car and noted the driver made numerous detours and appeared to deprioritize delivery of my vehicle. Kept changing my delivery date while I incurred hundreds of dollars in unnecessary rental car expenses. This was a corporate move. Filing a complaint with the major relocation company (SIrva) and my company (large global institution) that contracted with this carrier. You can get your care dented, tires damaged, destroyed alignment, windows left down and it is acceptable and not considered neglect. Have been without the use of my RV for months. Driver carrying RV had no ideas what he was doing. Took 3 hours to load and 3 hours to offload. In addition to over 4k in damages, he ripped off a jack, I corrected reinstalled spare tire, ruined the receiver . Truck carrying my RV broke down on multiple occasions. Kept delaying delivery. Stay away from this company. I had to follow up for weeks with no response only to get denied. I could have claimed more. Massive depreciation on vehicle and RV. Out over $400 in estimate fees in addition to lack of coverage.

To all carriers Be careful with ship your car now agents. They text you and tell you one mileage price and then when they assign the load to you, the mileage price is completely different from what you agreed on and then when you dispute it with them they want to ban you for life. These brokers need to be held to the highest standards and quit trying to manipulate the carriers.

I think this is totally wrong and as a carrier, I am going to contact their bond company, and also Super Dispatch and Central Dispatch for their deceiving practices.

Several months ago my son contracted with Safe Shipping Auto transfer for a pickup on the 26th after their moving van left, I won’t go into the sordid story, but in a nutshell they lied and missed 3 pickup times, never answered my sons called until I got involved and they were totally rude!!
now, for the really really good part, my husband always said I can’t say anything in 27 words or less, but I’m gonna try.
I actually picked up my phone and prayed for God to help me, and there was your company right on my screen. Now this was about 5:30 or 6 o’clock Nevada time.
I knew it was a longshot who in the right mind the night before Thanksgiving will pick up the phone, but Todd Carlisle did, as soon as I heard his voice all of my frustration of the past several days came out, he was so kind and patient. He told me take a deep breath relax and tell me what the problem is, and he will help me.
I was so nervous and stressed. I could hardly fill out the application and he stayed with me the whole time help me fill in the right spaces and all that time he kept telling me to breathe and relax he would fix the problem.
so many things kept popping up I talked to him two more times up until 11 o’clock his time and he never rushed me off the phone. I’m sure you are all aware of the fact that trying to get an order in the night before Thanksgiving for a Thanksgiving day or Friday pick up is nothing short of a miracle. He also gave suggestions on how to leave the car safely and give the keys to our neighbor so that my son and daughter-in-law could leave earlier if necessary.
I don’t remember the exact time, but I want to say 9:00 or 9:30 this morning I received a text from Todd with the driver info and a pick up and deliver for today.
I had a few questions and texted Todd and he called me back in 3 seconds literally.
I know this is a long story but there aren’t enough words in the English language to praise Todd for his kindness, his expertise and his attention to what was a very upsetting and distressing situation.
No one, absolutely no one does this the night before a holiday and on Thanksgiving morning, this goes way above and beyond service.
The driver demetrio
was in constant contact with my son and I, and as we speak, the transporter is on the way to my home in Carson City and my children are on the way here.❤️⭐️

I will say that my sales rep and the customer service at ship your car now could not have been more professional and helpful.
They responded right away to my calls and tried to resolve the issue as best they could.

My complaint, and why I would tell you to not use this broker, is that they hired a transport company that was, in my opinion, substandard. They hired Luma Carrier, LLC out of Ohio to transport my vehicle. Luma loaded my car 5 days ago and I was just told by Luma that the delivery will be delayed another 4 days at least. The reason given was that their truck failed a DOT inspection. An unacceptable issue for any commercial transport company. The delay was not inclement weather or mechanical issues. Certain delays are unavoidable but certain delays are unacceptable.

I paid ship your car now to vet transportation companies; to hire only the best and most trusted.

Unfortunately this is a situation that can not be resolved. Once your vehicle is loaded there is nothing that can be done. To hire a transportation service you sign an agreement that pick up and delivery times are not guaranteed. But there is no option other than to agree to that.

My rep at Ship your car told me that paying a little more than what other brokers quoted was worth it because they made sure not to hire such a transportation company. We pay brokers to find acceptable transportation companies.

ShipYourCarNow is a disgraceful excuse for a company. I trusted them to handle the delivery of a vehicle to my daughter, who serves in the military at Camp Pendleton. I paid extra for Saturday delivery on 4/13/2024. Not only did they deceive me about the delivery date, but they also conveniently increased the price from $1,050 to $1,100, and then sneakily added a $29 fee to the bill, without any prior disclosure.

Despite their assurances of Saturday delivery, the car ended up arriving on a Tuesday, leaving me feeling utterly betrayed and exploited. Even when presented with a cheaper option for delivery on 4/15/2024, I foolishly stuck with ShipYourCarNow because of their promise of Saturday delivery. Little did I know that they would fail to deliver on their word, leaving me and my daughter feeling utterly let down.

ShipYourCarNow's deceptive practices are particularly despicable considering the car's destination and the sacrifices made by our military personnel defending freedom. They should be ashamed of themselves for taking advantage of us. This company operates with nothing but deceitful intentions, and their actions speak volumes about their lack of integrity.

To add insult to injury, the discrepancy on the bill, with an estimated pickup date of 4/9/2024 and an estimated delivery date of 4/15/2024, further highlights their incompetence. The actual pickup and delivery never occurred until 4/16/2024, exposing the sheer implausibility of their claims and the depths of their deceit. ShipYourCarNow is not just incompetent – they're downright fraudulent.

Joseph Gorfien is an excellent customer service rep. He is professional and effecient. I called this company to help ship my truck in one day and Joseph was able to get be scheduled for the next day. Joseph did better in one day of taken care of my concerns vs. another company I booked with over a month ago and two days prior to the scheduled pickup dropped the ball. I would recommend this company to anyone. Joseph is a great example of his company and what customer service is about.

My vehicle had GPS tracking on it (fortunately). Car was picked up in Portland OR, on 5/26, then sat in Vancouver WA for 5 days, then made it to Ontario OR where the truck broke down and sat there until June 5th, then made it to Boise ID where the truck ONCE AGAIN BROKE DOWN, car sat in Boise until June 8th. Car was finally delivered on Tuesday 6/13 a 19 day process. Also car was not delivered by the truck but they drove it to the destination. During this process, Jody Danow at Car Ship Now only had excuses that it was out of his control and no alternate transportation available. During the “break downs” there was zero communication, well almost, only 1 text after I complained car was not moving. If not for GPS it would have been a mystery. Worse than horrible service, borderline criminal. No wonder they want payment UP FRONT which should be a a cautionary tale. Shipyourcar.com outsources to third party gypsy contractors of dubious quality, is happy to grab the money and leave the customer without recourse. NEVER use this company is my review.

Joseph made the whole experience so easy~ our car arrived on time and the driver was so polite and careful! Thank you for getting my Airman her car over in Minot AFB!

Door to door service!
Friendly, polite and knowledgeable.
Detailed in explaining all aspects.
No complaints

Car arrived in in Great Shape!!

Thank you for delivering my car and forklift to another state for the best price . Joseph was helpful . Good company to work with .
Best regards,
Mikalai

Gary was very informative and on target. Great

Great service, had my Jeep transported from Texas to Michigan and there wasn't any problems. Cheaper than competitors. Drivers were professional and precise.