Shleppers Moving & Storage Bewertungen 

UPDATED REVIEW
I said I would update my review once I actually received my items.

- On the plus side, every box and item that was picked up was labeled with a number, I got a bill of lading with every item listed, and I was able to check off every item upon delivery. The pickup crew arrived within the window of time specified. Allow for 4 to 5 hours to pack up a 2 bedroom house - the pickup crew took double the time I expected.
-The delivery crew was fine with checking off each box and item off the bill of lading as it came in the door and put everything exactly where I asked them to. The delivery crew was only a 2 man team so again it was a four hour process.

On the other hand, communication with the office itself and the operations manager was incredibly difficult and frustrating. My items were picked up Sunday in a small truck. I was given a 1 to 5 day window for them to be delivered. I figured that meant by Friday, so I scheduled help to come unpack (I'm elderly) the next Sunday. I didn't hear anything from Shleppers on Monday or Tuesday so on Wednesday I called the number on the website and got the New York office. They said they'd email the California office. No response from the California office, so I texted the salesperson that had been my contact prior to pickup. No response, so I called them. He put me through to their operations manager. She informed me that my things were in their yard, "waiting for a truck". I had seen them driven off in a truck, so I was a bit baffled.

Apparently, Shleppers picks up everything in a smaller truck, takes it to their local yard, then unloads it all. It sits in the yard until they have enough clients going to the same area and then they load your items onto a semi along with other clients' things and then drive them up.
This means that the operations manager did not know when my things would be delivered. When I explained that I had people flying in from other states to help me and that I needed to make sure my things were there, she said that she would call me when the truck left with my things on it. This gave me absolutely no information. I wanted to know when, but Shleppers does not actually schedule the shared truck until after they've already got your things and after they have enough clients going to the same place and after the semi gets packed and sent out. When I said it would have been nice for someone to let me know that my things were stuck in their yard waiting, she told me "You're not entitled to a phone call, you didn't rent a full truck's worth of space."
Thursday same thing. No call from the Op manager, no info from Shleppers. I called them and the Op manager still had no info for me.
I came here and posted a review, expressing my frustration. Within 5 minutes of posting my review, I got a text from the Op manager, asking if I had posted a bad review. Then, for the first time, I got a call from her. She was furious that I had written the review. I explained that I would update the review once I got my things. At this point I had given all my things to Shleppers, paid them $2,300+ dollars, and had no idea where my stuff was or when it would be delivered.

I got my things on Sunday afternoon. I had already asked everyone to come later in the week and helped them with the cost of changing their plane flights.

Suggestions for those using Shleppers -
-Pack your boxes full. They will be stacked very high with a lot of weight on them and if there's any gap the boxes will be crushed. I did have a chair arrive with a split leg, a side table with a broken leg, and a vase in a box was shattered. It's a system that will handle your things multiple times and subject them to a great deal of weight. I had 112 boxes and 14 of them showed damage when they arrived. I can't really fault the pickup or delivery people as the process inevitably results in damage unless you pack your boxes full and able to take a lot of weight.
--Be aware that they will charge you for every single item. My bid went from 4000 to 4700 in the blink of an eye. Be very specific as the salesperson is not anywhere in sight when you're in the middle of the actual move. Whatever they imply or promise, you will be charged for everything and anything - even a floor mop.
--Shleppers has you pay half when they pick up your things and half when your things are delivered. I was able to use a check made out to Shleppers upon pickup, but for the delivery I was told I needed cash or a cashier's check. It also had to be made out to the delivery company, not Shleppers. This leads me to believe that Shleppers takes the first half as their payment and then subcontracts out the actual delivery. So while you know who is picking up your things, you don't really know who delivers them. The truck that delivered my things said "Hi Tech Movers" on the side.

Did I get my things? Yes. Were they in good shape? Mostly. Was it an easy experience? No.

They came with tools and were well prepared. We had them take apart a dresser, bed, a few things like it was no problem. The service provided by Shleppers was great and I've already referred them to a close friend.

The movers were great! Mike and the crew showed up and got to work right away. We had over 20 boxes, that were quite big and heavy. Not to mention couches, TVs, appliances and so on. They moved all this like it was nothing at all. They provided a great service at a reasonable rate.

I recently hired Shleppers to help with a same city move. Reasonably priced, they came ready to work and got our move done in the same day. I feel they had good prices and that the guys were polite. I would recommend the service.

I had a great experience with all the movers at Shleppers! The service they provideded exceeded what I was expecting. The service was great and on time. They were very careful with a lot of our things, many of which were newly bought. I'm very happy with how the entire move went and feel it was cost effective.

Shleppers are the WORST moving company I have ever used and I would highly recommend you look elsewhere for your moving needs. Their service and support has dramatically declined from when I used them several years ago. Firstly, they sent me a very small truck to move the entire contents of a 1 bedroom apt (they will claim it was based on what I told them I was moving and how many boxes – even though they did not ask for any sizing or measurements). I had to get an additional U-Haul last minute. On top of all that and Shleppers refusing to get a bigger truck or send another one (or even give me a reduced rate on another rental), the movers ruined my velvet sofa by slashing their box cutters into the “protective” film they put on it to prevent damage! So careless. Shleppers offered me $60!! Insulting (again they will tell you they only pay for the weight of an item, not its actual value – so prepared for a 4K sofa to be ruined and then be offered $60). To accept the $60 would have prevented me from being able to write any reviews about them….no thank you.

Reliable group of movers. They were incredibly fast, yet careful with my move. MArio and the movers at Shleppers worked very hard and had a fair rate. I'm very pleased with how the move went with these folks.

The movers were great and really effective. I feel they showed up on time, worked hard and got our move done quick. I would hire them again for a future move.

Speedy mover and were on time. They came right out, worked hard and got our move done fairly quick. This was one of the better moving experiences I had. They disassembled and reassembled things for us as well which made things more helpful.

These movers came highly recommended from a co-worker, I can see why. They were on time, worked very hard and got our move done the same day. I had told them I wanted to be charged a flat rate, and they stood by that. We moved from a smaller condo, to a 3 bedroom house in the same city. They were able to move everything without any damage to our things. Happy with how things went.

I recently hired Shleppers for a move from NY to NJ. The movers were on time, worked very hard and took good care of my belongings. I feel they were all very helpful. We had some delicate things I wanted them to take extra precaution with, and they did. I would hire them again for a future move

Our Labor Day move was a complete success! Sammy and his team came out and got our move done the same day! Despite it being hot, and it being a holiday weekend, they worked wonders and got our move done quick. I'm very satisfied with the outcome of my move with them

The team was super professional, very hard working and didn't complain during the move. They mounted two larger TVs for us, put the furniture back together, a few other things that we thought were really nice. I feel the entire service was white glove, professional and thorough. I will be referring them to both family and friends.

My move was across the state. I'm extremely happy with how things went. I feel they were on top of things, worked hard and got the move done quickly. Anytime I would call in with some questions, they always addressed my concerns as I had them. I felt the customer service was on top of things throughout the process. I would hire them a second time

These guys did an amazing job with a recent business move. We had them clear out a warehouse and relocate to Buffalo. We had them stop at one of our other offices, which was no problem. They were all very reliable, on time. Highly recommend these group of movers.

The movers showed up in a very timely manner. They were polite, didn't waste a moment. I feel the truck they showed up in was sizable for the move. Everything was done the same day without any issues. I'm happy with how things went. I've already referred them to my brother in law whom is moving soon

Great service, helped me out of a jam with last minutes notice. I feel these workers were very professional. The service they did was absolutely amazing. Friendly people and I would use them again for future moves

Service was good, they were on time. They managed to move our 2 bedroom apartment into a 3 bedroom house out of state. Fromw hat I noticed, they stacked things a certain way to prevent any damage. I wanted to give it some time before I went on to share, but its been about a week and I havent noticed any problems. I'm satisfied with how the move went.

I had a great experience with Shleppers! I had originally booked with another company that fell through. In a panic, my wife and I called around and they were the only company willing to come out with such short notice. I feel they were really on top of things, and got our move done without anymore added stress. I would hire them again in a heartbeat.

I hired these movers for an out of state move. The service was very effective, not too expensive. The team of two showed up to get our belongings. They had the truck loaded in just a few short hours. Due to the distance involved (NJ), they were able to deliver in two days, which was understandable. I feel they were fast, effective with the move. I would use them again