Free & timely delivery was nice! Contents of package was correct . Using this product to better hear a Parkinson's patient did not work great, barely ok. In my experience, the device picked up d... Mehr ansehen
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Das sagen Bewerter
The company always answered their phone and answered my questions. which were many. I was able to oder directly from the company. The customer service/sales person was friendly and knowledgeable. A... Mehr ansehen
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My husband's hearing- assist alarm clock, several years old, suddenly lost audio. The company's customer service team was polite, efficient and generous in their attempts to troubleshoot the proble... Mehr ansehen
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Great products for deaf and hard of hearing. I have bilateral Cochlear Implants. I remove my hearing processors at bedtime so I need something to alert me if a phone call comes in while I'm sleeping.... Mehr ansehen
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Unternehmensdetails
Vom Unternehmen geschrieben
In Bellman & Symfon, we are driven to develop and provide solutions contributing to a safe, secure, and independent life for people suffering from hearing loss all over the world. All products are developed together with hearing professionals and users and produced under the highest quality standards. Our products are used by university hearing clinics, audiologists, insurance companies, and private individuals all over the world. Welcome you also!
Kontaktinformationen
10404 Chapel Hill Rd, Suite 102, 27560, Morrisville, Vereinigte Staaten
- 9102333080
- pj@bellman.com
- shop.bellman.com
4,5
Hervorragend
117 Bewertungen
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A human actually answers the phone!
A human actually answers the phone!
Charles was so courteous and helpful with my impatience and unnecessary request for information that was later included in the box. Bless these people
11. Dezember 2024
Antwort von us.bellman.com
Dear Joyce,
We are happy to help and we are here for you! Thanks for your positive comment on our service, I will share this with the team here!
Happy New Year!
Best regards
Peter Jungvid
Founder & CEO
Store good. Product didn't work as expected.
The store was very good, however the product didn't preform as I had thought it would. I ordered it to see if it would wake me out of rem sleep. Which, unfortunately it did not.
18. November 2024
Antwort von us.bellman.com
Dear Ehren,
Thank you for your comment, and I am happy to notice that our store is very good, thank you for sharing with us.
The Vibio vibration strength is a balance between strength and power consumption, size, and cost. Normally, our customers appreciate the vibration strength. If you feel that you need stronger vibrations, and if you earlier placed it under your mattress, please try to put it under the pillow instead. This is how many people use Vibio. I hope that you will be satisfied. However, if you feel that it doesn't work well for you, you are of course most welcome to contact us for another model (e.g. BE1370 with bed-shaker) or return the unit for a refund.
Best regards
Peter Jungvid
Founder & CEO
Antwort von us.bellman.com
Dear Helen,
Thank you very much for your comment, and for letting us know! Your feedback is certainly much appreciated and shared with my team here! Happy Thanksgiving!
Best regards
Peter Jungvid
Founder & CEO
Not happy it won't work
Was happy I was hoping
It would help but because of wearing aids
And drying list to my pondra music my hearing aid are Bluetooth it won't work
30. Oktober 2024
Antwort von us.bellman.com
Dear David,
I was initially concerned to see your previous 1-star comment, so I asked our customer support team to reach out and assist you. I’m truly pleased to see that you’re now satisfied—thank you so much for sharing your updated 5-star review!
Your feedback means a great deal to us, and please don’t hesitate to reach out if there’s ever anything we can do for you. We’re always here to help!
Best regards,
Peter Jungvid
Founder & CEO
Works as if should
Works as if should, had Great customer service when my order wasn’t correct and they apologize and fixed the issue asap.
15. Oktober 2024
Antwort von us.bellman.com
Dear Andrew,
Thank you for your comment above. I am very pleased that you are satisfied with our product and service. Thanks for allowing us to correct the issue for you and for sharing your experience!
Best regards
Peter Jungvid
Founder & CEO
Personal service when we placed the…
Personal service when we placed the order, an email explaining all the necessary details to complete and receive the order. By a real person.
2. Oktober 2024
Antwort von us.bellman.com
Dear Leo,
Thank you for your positive comment on the personal service you received; this is much appreciated and also motivates our team here!
Thank you again!
Best regards
Peter Jungvid
Founder & CEO
Antwort von us.bellman.com
Dear Kushwant Singh,
Thank you very much for purchasing our Alarm Clock Pro and for sharing your comment. Your comment is much appreciated and motivating for our team here!
Best regards
Peter Jungvid
Founder & CEO
Could be stronger vibration mode
Could be stronger vibration mode. Was under my pillow at hotel and was difficult to feel the vibration.
Disconnected in the night at some point causing me to wake late for work.
The times it has worked, it worked well but I only used it 5 days- it worked 4 of those.
13. September 2024
Antwort von us.bellman.com
Dear Lisa,
Thank you for your comment. The vibration strength is a balance between strength on one side, and power consumption, size, and cost on the other side. Normally, our customers appreciate the vibration strength and I hope that you also will be satisfied. However, if you feel that it doesn't work well for you, you are of course welcome to return the unit for a refund.
It should not disconnect as long as you are within the Bluetooth range. If this happens again, please contact our customer support (phn. 919-439-8383 or support.bsn@bellman.com) so we can assist you.
Best regards
Peter Jungvid
Founder & CEO
It Works
It Works
My wife is deaf and I am hearing so I think we have been able to test this product fairly well. We have the pager and charger, the bed shaker, the flasher, and the baby cry transmitter.
Positives
- It works. My wife says it's annoying but wakes her up.
- Seems to be decent quality but time will tell.
Negatives
- It's expensive. It may be a fair price I don't know but it's definitely costly to get all the components. That being said we are grateful it is even an option. Definately worth it for us.
Additional thoughts
- we have the baby in the same room as us so we are not able to use the flasher right now because it is so bright. This means if you buy their baby cry system you will probably want to buy the pager which I did not realize does not come with the charger. The bed shaker only works with the pager if you have the charger for the pager.
6. September 2024
Antwort von us.bellman.com
Dear Joel,
Thank you for your comment regarding our Wireless Alertings system, it is much appreciated.
Regarding the Flash Receiver, there are two things I want to mention if you feel that it is too bright. First, you can twist the upper part (the flashing part) so it flashes into e.g. the wall instead of straight ahead. Secondly, we have a Flash Receiver Cover that you can use to lower the flash intensity. Please check this link (on our European website): https://www.bellman.com/en/product/alerting-products/accessories/flash-receiver-cover/
So far we don't promote these covers in the US because the demand is low. However, if you want one, I will send one to you as a gift (no charge). Please let me know if you would like to have a Cover, and send me a message at PJ@bellman.com
Best regards
Peter Jungvid
Founder & CEO
Fast and Friendly
The voice amplifier was delivered fast, but without the german socket adapter. I called, next day it was in my mailbox. Great service!
3. September 2024
Antwort von us.bellman.com
Dear Michael,
I am sorry that the German socket was not included. However, I am pleased to notice that you received it in your mailbox the next day and that you are delighted with our service. Thank you for your comment; it helps us to continuously improve and is most appreciated!
Best regards
Peter Jungvid
Founder & CEO
Antwort von us.bellman.com
Dear Jared,
I am very pleased you are satisfied with our service; your comment means a lot to us. Thank you for taking the time to provide us with this feedback!
Best regards
Peter Jungvid
Founder & CEO
It works
It works. I’d like the shaker to vibrate harder as it slips under my pillow and it isn’t enough to fully wake me. I’m a deep sleeper. The phone call thing with sound is good. Makes me feel less isolated.
19. August 2024
Antwort von us.bellman.com
Dear Lois,
Thank you for your valuable comment.
Just a short background: The max vibration strength is a function of what we found is normally required to wake people up, battery consumption (since stronger vibrations drain the battery quicker), the size of the product (a larger battery requires more space), and cost.
My comment: When you say that it "slips under your pillow" is that accidentally or do place it under the pillow? If accidentally, would it be possible to put something around Vibio, like a wide rubber band to avoid slipping under the pillow? Please feel welcome to contact me at PJ@bellman.com if you want to discuss this further, I am eager to provide you with the best solution.
Best regards
Peter Jungvid
Founder & CEO
Antwort von us.bellman.com
Dear Michael,
I am very happy to see that you are pleased with our products. Thank you very much for providing us with this feedback!
Best regards
Peter Jungvid
Founder & CEO
Amazing peace of mind
Delivery was quick and set up was easy! Had a couple mishaps in use but they were my fault. First time my son had been playing on my phone and turned off my Bluetooth tooth so I didn’t know it wasn’t communicating the second time the alarm was set but I misinterpreted the on off switch (I know that makes me sound stupid but you’d know what I mean when you see it when it’s on off is “highlighted” as your option to switch to.
I bought this to be secure in that my teenagers / young adult can still wake me when they are out past my bed time. It’s been a huge relief. I love it!!!
12. Juli 2024
Antwort von us.bellman.com
Dear Kendra,
Thank you for your comment and we are happy to learn that you like our product. Thank you also for taking the time to write your comment; user comments are critical for designing and distributing solutions to our customers!
Best regards
Peter Jungvid
Founder & CEO
Absolutely incredible service
Absolutely incredible service. I was greeted pleasantly and my questions were answered in full in a way I could fully understand. I will definitely use your company again in the future.
9. Juli 2024
Antwort von us.bellman.com
Dear Pamela,
Thank you very much for your positive comment, I am most pleased to hear that you are happy with our service. This is very encouraging for us all working in the company, thank you for taking your time and letting us know!
Best regards
Peter Jungvid
Founder & CEO
Excellent device
The shipment was extremely prompt. The device did exactly as it was intended to do. I was very happy with the product, and I highly recommend it.
25. Juni 2024
Antwort von us.bellman.com
Dear Dorothy,
Thank you for your positive comment; I am very pleased to notice that you are happy with our service and product. Your feedback is valuable for me and my team, thanks for taking the time to comment on this!
Best regards
Peter Jungvid
Founder & CEO
I use text & cell phone wake up on call…
I use text & cell phone wake up on call emergency & also alarm clock wake up.
1. Juli 2024
Antwort von us.bellman.com
Dear Patrick,
Thank you for your comment on our product, it is most appreciated!
Best regards
Peter Jungvid
Founder & CEO
We have had a Bellman amplifier for a…
We have had a Bellman amplifier for a number of years. It is my husband's backup to his hearing aids. We had to get a replacement for the earbuds, and when we got them, because we had forgotten that they attach on the side, we tried to attach them to wrong place. For this reason, we thought we had the wrong size. I emailed Bellman, and received a prompt response, which set us straight right away. Saved us a time and continued aggravation. Could not thank him enough for his prompt, knowledgeable response.
Yours very truly,
Carol L Sparks
25. April 2024
Antwort von us.bellman.com
Dear Carol,
Thank you very much for writing to us! I truly appreciate your feedback which I normally share with our team in our monthly meetings. This feedback is very motivating for our team - thank you! :)
Best regards
Peter Jungvid
Founder & CEO
The noise detector
The noise detector, portable reciever, and bed shaker work great. I have hearing loss in one ear and this works great making sure I wake up when the alarm goes off.
15. Mai 2024
Antwort von us.bellman.com
Dear Jamison,
Thank you for your positive comment about our products; much appreciated!
Best regards
Peter Jungvid
Founder & CEO
Device arrived with corrosion of…
Device arrived with corrosion of battery and terminal and would not work. Customer service arranged replacement unit. Sent and received in about five days. Product itself seems of good quality but have not had time to test it out yet.
13. Mai 2024
Antwort von us.bellman.com
Dear Tom,
Thank you for your comment on this. I will talk with our logistic department to ensure that we do some extra inspection before shipping more of the same model. Some moisture must have entered the package during transportation. For me it is very important that you are very happy with our product and service, and if there is anything I can do to assist, please feel welcome to reach out to me personally (PJ@bellman.com).
Thanks again for your comment!
Best regards
Peter Jungvid
Founder & CEO
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