Silentnight Bewertungen 

8 795
TrustScore 4 von 5

4,1

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

I’m delighted with this coverless duvet. It’s perfect for warm weather and incredibly comfortable. Overall, it’s a great summer duvet. It’s light, breathable and practical, especially for those wh... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

So far, so great! Despite delivery being a little longer than the standard two weeks - which was clearly stated before purchase - I cannot fault the service. The bed was delivered within the time fram... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

The website is very informative and clear. I had a silentnight diamond natural 1400 pocket mattress from 2015 which has been very good so I bought the current equivalent. This is a great mattress with... Mehr ansehen

Bewertet mit 1 von 5 Sternen

Have been trying to get a replacement mattress sorted for a few weeks now, had an email back initially about getting a replacement, I replied but have been ghosted since, with no contact about arrangi... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Matratzengeschäft
  2. Bettenfachgeschäft
  3. Fachgeschäft für Bettwaren
  4. Schlafzimmermöbelgeschäft

Über Silentnight

Vom Unternehmen geschrieben

Shop our winter bedding
winter bedding
just sleep®
assembly guides
guarantees
contact us

Silentnight, the UK’s most trusted sleep brand. We know that everyone has different needs when it comes to sleep. So in a nation of 60 million sleepers, one-size-fits all just won’t do. It won’t do at all. That’s why we think sleepers before springs.

Silentnight's Customer Guarantee

Silentnight's Customer Guarantee

We work hard to ensure all our customers receive the highest levels of quality and support. Honesty and integrity lie at the very core of everything we do here at Silentnight. The Silentnight Guarantee has been designed to create an environment where people can shop with confidence.

Kontaktinformationen

4,1

Gut

TrustScore 4 von 5

8795 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,1

Alle Bewertungen

(8 795)

1 070 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 1 von 5 Sternen

Despite an email sent a week ago about…

Despite an email sent a week ago about an item purchased 29th May, which should have taken 2-3 working days for delivery, I am still waiting for the item to be delivered .

24. Mai 2026
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Antwort von Silentnight

We sorry to hear this William, we'll have the CX team reach out to you directly with the EVRI delivery info and confirmation.

Kind regards

Sarah at Silentnight Brands

Bewertet mit 5 von 5 Sternen

All excellent

All excellent. Website easy to navigate.

24. Mai 2026
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Antwort von Silentnight

We're happy to hear you found our website easy to navigate. Thank you for your kind words!
Sarah at Silentnight Brands

Bewertet mit 5 von 5 Sternen

Lovely cooling throw

Lovely cooling throw, nice quality and a great price

24. Mai 2026
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Antwort von Silentnight

We're so glad you love the cooling throw! We appreciate your kind words.

Sarah at Silentnight Brands

Bewertet mit 5 von 5 Sternen

Marvellous

The delivery guys arrived when expected, brought up the new mattress and took away the old one.
Lovely.
The mattress is firm and comfortable.
Marvellous.

24. Mai 2026
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Antwort von Silentnight

We are so pleased to hear about your positive delivery experience and that you are enjoying your new mattress. Thank you for your wonderful feedback Victoria.

Sarah at Silentnight Brands

Bewertet mit 5 von 5 Sternen

​Great investment—still comfortable after a year!

​I bought two of these Silentnight Airmax 1000 mattress toppers 12 months ago—one double and one single—to add to our existing spring mattresses.
​It has made a massive difference to our sleep quality without the massive expense of replacing the entire mattress. As a heavier person, I was worried it might flatten out over time, but a year later, it is still holding up incredibly well. It remains just as comfortable and supportive as the day I bought it, with absolutely no issues.
​If you want to upgrade your current mattress without breaking the bank, I highly recommend this topper!

22. Juni 2025
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Antwort von Silentnight

We are so pleased to hear that the Airmax 1000 mattress toppers have made such a significant and lasting difference to your sleep quality. It's wonderful to know they continue to provide comfort and support. Thank you for your fantastic recommendation!

Sarah at Silentnight Brands

Bewertet mit 1 von 5 Sternen

Try delivering

Try delivering

23. Mai 2026
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Antwort von Silentnight

EVRI have your delivery showing as complete, I'm sorry if this is not the case and will have the CX team reach out to you directly to advise further.

Sarah at Silentnight Brands

Bewertet mit 3 von 5 Sternen

The reason for the 3 star is solely…

The reason for the 3 star is solely down to the fact that when the mattress came it of course wrapped in plastic but it had clearly been opened at some point (who knows when) and re taped with big brown tape sealing it back up. I of course thought there is a chance this could have restocked and used as that should t r the case. I kept the mattress because I needed it but I’m not impressed at the cost and this being delivered this way it’s not acceptable!

15. Mai 2026
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Antwort von Silentnight

We appreciate you sharing your concerns regarding the mattress packaging. We understand your disappointment with its condition upon arrival, and I've noted this to raise with the couriers. This is not how we expect a new mattress to be delivered.

Kind regards, Sarah at Silentnight Brands

Bewertet mit 5 von 5 Sternen

The Silentnight 3000 Ultra Gel Box Top ✨✨

The Silentnight 3000 Ultra Gel Box Top is genuinely amazing and 100% worth the cost.

It’s supportive without being rock hard – my back doesn’t ache in the morning anymore. The “ultra gel” actually stays cool through the night, which is a godsend for hot sleepers. The box top gives it that proper hotel-bed bounce without feeling sinky. First night I slept 9 hours straight, which hasn’t happened since my 20s.

Build quality feels premium. No weird chemical smell when it came out the box either. Worth the price

10. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von Silentnight

We are so pleased to hear how much you are enjoying your Silentnight 3000 Ultra Gel Box Top! It's wonderful to know it's providing such comfort and support, leading to restful nights. We truly appreciate your fantastic feedback Lesley,

Sam at Silentnight Brands

Bewertet mit 5 von 5 Sternen

The mattress topper arrived and it was…

The mattress topper arrived and it was better than I expected. The only problem is that I do not want to get out of bed!!

15. Mai 2026
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Antwort von Silentnight

We're so happy our mattress topper exceeded your expectations! We understand it's hard to leave such comfort. Thank you for your kind words Jeni.

Sam at Silentnight Brands

Bewertet mit 5 von 5 Sternen

Brilliant mattress .

Brilliant mattress .. very comfortable … love it

22. Mai 2026
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Antwort von Silentnight

We're happy you find our mattress comfortable. Thank you for your positive feedback Susan

Sam, Silentnight Brands

Bewertet mit 3 von 5 Sternen

Still waiting on my dog bed ordered on…

Still waiting on my dog bed ordered on 28th May, no response from customer service to date and no other way of getting in touch. Am hoping someone in Silentnight CS is here looking at these reviews and can tell me where my order is?

After posting this review CS got in touch and I had my dog bed delivered today. Bed is fine and dog is happy.
Not sure why the long delay though and still think I would have been waiting for it had I not posted on Trustpilot, but thanks for sorting.

28. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von Silentnight

We are very sorry to hear about the delay with your dog bed order and the lack of response. We are actively looking into this for you.

Sam at Silentnight Brands

Bewertet mit 5 von 5 Sternen

Great customer service

Great customer service, super deal with free pillow. Fast and helpful date of delivery. Kept up to date on the time of delivery. They quickly delivered and unpacked the new mattress. Removed my son's old mattress diligently. My son loves his new mattress, comfy and lifting was his words. Thanks again

14. Mai 2026
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Antwort von Silentnight

We're so pleased to hear about your positive experience with our customer service and delivery Angela. It's wonderful that your son is enjoying his new mattress! Thank you for sharing your feedback.

Sarah at Silentnight Brands

Bewertet mit 5 von 5 Sternen

Delivery information ideal.

Delivery information ideal.
Delivery crew very helpful.
Mattress very comfortable.

20. Mai 2026
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Antwort von Silentnight

We're so pleased to hear this Kirsteen. We're glad you find your mattress comfortable!

All the best, Sarah at Silentnight Brands

Bewertet mit 5 von 5 Sternen

Quality product.

Quality product.
This is the best mattress I’ve ever owned.

19. Mai 2026
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Antwort von Silentnight

We are so pleased to hear you love your new mattress Anthony. Your feedback means a lot to us.

All the best, Sam at Silentnight Brands

Bewertet mit 1 von 5 Sternen

I really can't give a true review as I…

I really can't give a true review as I am still awaiting delivery of my dog bed.!! Where is it?

19. Mai 2026
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Antwort von Silentnight

We are very sorry to hear your dog bed has not arrived. We will look into this immediately and get back to you directly.

Kind regards, Sam at Silentnight Brands

Bewertet mit 5 von 5 Sternen

Delivery was seamless and old mattress…

Delivery was seamless and old mattress taken away without problem. New mattress seems well made and is comfortable. All in all an easy operation. Would shop again at Silentnight.

12. Mai 2026
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Antwort von Silentnight

We are delighted to hear you had such a positive experience with your delivery and new mattress. We appreciate your kind words Jennifer.

Kind regards, Sam at Silentnight Brands

Bewertet mit 2 von 5 Sternen

Half of our order was not delivered

Half of our order was not delivered, the courier they use(Evri) says it has been delivered but we never received it.

10. Mai 2026
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Antwort von Silentnight

We are sorry to hear about the missing pillow on your order. We are investigating this delivery issue for you and will reach out to you directly to get this turned around as quickly as possible.

Sam, Silentnight Brands

Bewertet mit 5 von 5 Sternen

Great communication great delivery…

Great communication great delivery service great product highly recommend the
Silentnight Comfort Breathe Plus 2100 Mattress it’s perfect not too soft not hard it’s supportive and very comfortable very happy with our purchase

14. Mai 2026
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Antwort von Silentnight

We're so pleased to hear you're happy with your mattress and our service! It's wonderful to know it's providing perfect comfort and support. Thank you for your kind recommendation.

Sam at Silentnight Brands

Bewertet mit 5 von 5 Sternen

Great night sleep

It is bigger than my duvet and i love that. It is so comforting and i deffonatly feel like i'm getting a deeper night sleep. My weighted blanket came in a plastic case that was burst open, however i don't know if it was sent like that or if it got damaged in transitt but it arrived and the blanket was good to use still.

18. Mai 2026
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Antwort von Silentnight

We are so happy to hear you are enjoying the comfort and deeper sleep our weighted blanket provides! We appreciate you letting us know about the damaged plastic case and have noted this.

Sam, Silentnight Brands

Bewertet mit 5 von 5 Sternen

Very efficient

Very efficient. And polite

9. Mai 2026
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Antwort von Silentnight

We're glad you enjoyed your experience. We appreciate your kind words Sandra,

Joel, Silentnight Brands

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