Ordered to replace another make air fryer that failed. Delivered earlier than indicated. Item easy to use once we figured it out - instructions are very poor - easy to clean. Generally satisfied, but... Mehr ansehen
Unternehmen hat geantwortet
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Das sagen Bewerter
The product impresses being stainless steel smacks its expensive. Initially would have graded less than 5 star because ' was difficult to change language from.German to English'.The set up process of... Mehr ansehen
Unternehmen hat geantwortet
Amazing products at great prices. Quality cookware that makes the kitchen a better place to cook. I love the flexibility of removable handles this should be the standard for saucepans and frying pans.... Mehr ansehen
Unternehmen hat geantwortet
Website easy to navigate. Shipped promptly. Delivered on time. Extremely happy with my purchase having used both the automatic and manual programs with excellent results. This was a replacement for a... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
- Haushaltswarengeschäft
- auch in
- Fachgeschäft für Haushaltsgeräte
- Fachhandel für Arbeitsplatten
- Fachhandel für Küchenbedarf
Vom Unternehmen geschrieben
Proudly supporting households for almost 70 years, Tefal® is committed to making everyday life easier with clever, practical solutions designed around real consumer needs. Whether it’s for cooking, taking care of your linen, or your home, Tefal’s® life-proof innovations make you more available for the family moments that really matter, with products that guarantee the right results in less time and with less effort, making a positive difference in the home by being smarter together.
Kontaktinformationen
Vereinigtes Königreich
- shop.tefal.co.uk
4,5
Hervorragend
4875 Bewertungen
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Had my new steamer since September 21st…
Had my new steamer since September 21st and not it wont even turn on
21. September 2026
Antwort von Tefal UK
Hi,
We’re sorry to hear that your steamer has stopped working after such a short time. We understand how disappointing this must be and apologise for the inconvenience caused.
Please contact our Customer Care team through our website at https://www.tefal.co.uk/contact-us, and we’ll be happy to assist you and help resolve the issue.
Thank you for bringing this to our attention, and we hope to get this sorted for you as soon as possible.
Kind regards,
Tefal UK Shop
Antwort von Tefal UK
Hi,
We are so pleased to hear that you had such a wonderful experience with our customer care and are delighted with the quality of your items. Thank you so much for taking the time to share your positive feedback with us, it truly means a lot.
Kind regards
Tefal UK Shop
Great and speedy service
7. Oktober 2026
Antwort von Tefal UK
Hi,
Thank you so much for the wonderful feedback! We are thrilled to hear that you experienced such prompt and efficient support. Your kind words mean a lot to our team, and we truly appreciate you taking the time to share your experience with us.
Kind regards
Tefal UK Shop
Antwort von Tefal UK
Hi,
We are delighted to hear that your order provided just what you required and arrived so quickly! Thank you very much for taking the time to share your positive feedback with us; it is truly appreciated.
Kind regards
Tefal UK Shop
Excellent products
Easy to order, good prices, absolutely excellent products, delivered to the correct address and arrived quickly and in good condition.
8. Oktober 2026
Antwort von Tefal UK
Hi,
We are so pleased to hear that you found the ordering process simple and the pricing great. It is wonderful to know that your items were of excellent quality, arrived promptly at the correct location, and were in perfect condition.
Kind regards
Tefal UK Shop
Good service
9. Oktober 2026
Antwort von Tefal UK
Hi,
thank you for your lovely feedback! 😊 We’re delighted to hear you were happy with our service. We really appreciate your support and hope to serve you again soon!
kind regards,
Tefal UK Shop
Ordered to replace an air fryer
Ordered to replace another make air fryer that failed. Delivered earlier than indicated. Item easy to use once we figured it out - instructions are very poor - easy to clean. Generally satisfied, but wondered how easy it would be to use if we had not had an air fryer before.
5. Oktober 2026
Antwort von Tefal UK
Hi,
thank you so much for sharing your feedback with us! We’re delighted to hear that your air fryer arrived earlier than expected and that you’re generally happy with your purchase.
We’re sorry to hear that the instructions weren’t as clear as they could have been. We really appreciate you bringing this to our attention, as feedback like yours helps us improve our products and customer experience.
Thank you again for choosing us, and we hope you continue to enjoy using your air fryer! 😊
kind regards,
Tefal UK Shop
Excellent service very speedy delivery
Excellent service very speedy delivery. Age recognition at point of delivery which made purchase very easy.
9. Oktober 2026
Antwort von Tefal UK
Hi,
We're so pleased to hear that you enjoyed our excellent service and speedy delivery! It's wonderful to know that the age verification process upon arrival went smoothly and made your overall purchase experience so easy.
Kind regards
Tefal UK Shop
22piece sospan set first class so pleased with them
Next day they were delivered fantastic servce.
8. Oktober 2026
Antwort von Tefal UK
Hi,
We are delighted to hear that your order arrived so quickly the very next day and that you experienced fantastic service. Thank you so much for taking the time to share your wonderful feedback with us!
Kind regards
Tefal UK Shop
Antwort von Tefal UK
Hi,
Thank you for your lovely feedback! 😊 We’re delighted to hear that you’re happy with your Tefal product. We hope you continue to enjoy using it!
kind regards,
Tefal UK Shop
Good product at a good price
Product arrived when you said.
Product is very good at a good price.
8. Oktober 2026
Antwort von Tefal UK
Hi,
We are delighted to hear that your order arrived right on schedule and that you are happy with the quality and value of your purchase. Thank you so much for taking the time to share your positive experience with us!
Kind regards
Tefal UK Shop
Tefal did great but the courier they…
Tefal did great but the courier they use were very poor pans are fantastic though
6. Oktober 2026
Antwort von Tefal UK
Hi,
We are so glad to hear that you are delighted with the fantastic quality of your cookware. We sincerely apologize for the poor experience you had with the delivery service, and we truly appreciate you sharing this feedback so we can work to improve our customer experience.
Kind regards
Tefal UK Shop
Antwort von Tefal UK
Hi,
Thank you for your fantastic review! We are delighted to hear that you experienced prompt and seamless assistance with us. Your feedback is truly appreciated, and we look forward to helping you again in the future.
Kind regards
Tefal UK Shop
Bought the xl grill brilliant bit of kit
Bought the xl grill brilliant bit of kit actually bought 2 as other for a family member they are that good and so easy to clean due to removable plates
5. Oktober 2026
Antwort von Tefal UK
Hi,
We are glad you enjoyed using our extra-large outdoor cooker. Thank you for your feedback!
Kind regards
Tefal UK Shop
Great customer service
Great customer service. Very good product . Amazon beating price by a large margin.
8. Oktober 2026
Antwort von Tefal UK
Hi,
We are so pleased to hear that you had such a positive experience with our customer service, high-quality products, and competitive pricing. Thank you so much for taking the time to share your wonderful feedback with us!
Kind regards
Tefal UK Shop
Power cables …is too short ….really …long 0.80…
Power cables ….really …long 0.80 centimetres
Is not serious
But
The Grill is PERFECT 😍
7. Oktober 2026
Antwort von Tefal UK
Hi,
Thank you for your feedback! 😊 We’re delighted to hear that you think the grill is perfect! 😍 We appreciate your comment about the power cable length, too, and we’ll share your feedback with our team. We hope you continue to enjoy cooking with your Tefal grill!
kind regards,
Tefal UK Shop
Delivery fast and sufficient
Delivery fast and sufficient. Product as expected. Very pleased Very good quality
8. Oktober 2026
Antwort von Tefal UK
Hi,
We are delighted to hear that your order arrived quickly and that the item met your expectations with its high quality. Thank you so much for sharing your positive feedback with us!
Kind regards
Tefal UK Shop
So easy to order on line
So easy to order on line, arrived within 2 days and they are brilliant. Very easy to hold and never had a knife that cuts so easily. Have already recommended to family.
6. Oktober 2026
Antwort von Tefal UK
Hi,
We're so pleased to hear that your online ordering experience was smooth and that your item arrived so quickly. It's wonderful to know that you're enjoying how comfortable and sharp the knives are to use, and we truly appreciate you recommending them to your family!
Kind regards
Tefal UK Shop
The product impresses being stainless…
The product impresses being stainless steel smacks its expensive. Initially would have graded less than 5 star because ' was difficult to change language from.German to English'.The set up process of turning power on and pressing freezer sign to open language options within 2 seconds was frustrating. Once set up you soon forget that difficulty. Its well designed , looks expensive and grills steak, prawns, chops , panini,sandwiches to perfection and easy to clean. Just think instructions relating to setting up chosen language within 2 seconds of turning on needs to be flagged in bold letters, particularly as touching freeze button does not register touch with any sound. Overall delivery,product, design ,material all of the required quality.
6. Oktober 2026
Antwort von Tefal UK
Hi Steven,
Thank you for sharing your detailed feedback! We’re delighted to hear that you’re impressed with the stainless steel design, the quality of the product and its excellent grilling results. It’s great to know that you’re enjoying everything from steak and prawns to paninis, as well as finding it easy to clean.
We’re sorry that changing the language during the initial setup was frustrating. Your feedback about making these instructions clearer and more prominent is very valuable, and we’ll be sure to share it with the relevant team.
Thank you for your patience and for choosing Tefal. We’re pleased that, overall, you’re happy with your purchase and hope you continue to enjoy delicious results for a long time to come!
Kind regards
Tefal UK Shop
Really pleased with the saucepans
Really pleased with the saucepans, great value, great to use and arrived quickly..
5. Oktober 2026
Antwort von Tefal UK
Hi,
We are so pleased to hear that you are delighted with your new saucepans! It is wonderful to know that you found them to be great value, fantastic to cook with, and that your order arrived so promptly. Thank you for taking the time to share your positive feedback.
Kind regards
Tefal UK Shop
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