Customer service is appalling! Waited 6 weeks for my order. Avoid!! I would never order from here again. Looking at other platforms it’s quiet a regular occurrence for this company.
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
A great idea to keep as a keepsake, good quality printing, quick delivery and love the design. Simple order process too.
Never received my order. Sent emails and received no response, wish I'd looked into them more because I'm not the only one, absolute scam Please DON'T WASTE YOUR MONEY
Lovely item but didn't receive until 4 days after Mother's Day. I only saw it advertised the week before Mother's Day but it was saying Express Delivery in 2-3 working days so thought it would get he... Mehr ansehen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat keine negativen Bewertungen beantwortet
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Bad customer service and still waiting…
Bad customer service and still waiting on delivery!!!
I read reviews after purchasing so probably wouldn’t have ordered from them if I read reviews beforehand!
I made an order on the 11th, I had a confirmation email which said I could track order on shop. There’s been no updates whatsoever despite messaging them several times. After 12 days I receive an email saying my order will be chased up, which I replied to and again radio silence. The number to contact them isn’t a valid number and no one responds to online chat. 2 weeks now no delivery…
I’m giving it a few more days before I cancel order and get a refund which I imagine will be a headache too. Avoid!
The products are good and delivery is…
The products are good and delivery is quite quick never had a problem with this company. 1 of my items was missing had to send a few emails before getting a refund. Happy its sorted now.
The outfit was great exactly how it was…
The outfit was great exactly how it was advertised thank you see
DO NOT BUY
DO NOT BUY. 1 star is too high for this company. They don't respond to any emails or online chat if you have a problem and the phone number doesn't work to contact either. They sent me a shoddy product and now I'm stuck with it because they have such poor customer service.
Unfortunately it didn't fit my daughter…
Unfortunately it didn't fit my daughter I ordered a small but it was to tight and my daughter is very petite but the item was lovely material great but unfortunately I lost money because it doesn't fit
I paid for a suit including a hat no…
I paid for a suit including a hat no hat not even replied to my email confirming this
Good quality
Hoodies arrived quickly and are well sized and good quality. I'm sure they will love them when they get them on our trip.
Faulty item, no response
I sent several messages about my item that had arrived damaged and I have still not had a response.
Do not use this web site…the company does not exist
Ordered hype lunch box on 30th August. I am still waiting for delivery I have emailed three times…used on line chat and tried the phone number which is obviously fake. Do not use this company.to add more insult this in on their web site
“A small team of Mummys, Daddys, Grannys & Aunties now are the heart of Mini VIP and we create, make & pack each of your orders right here at Mini VIP HQ, Lochgelly, Scotland”
The web site should be shut down and whoever is running this scam should be prosecuted
Do not order from here
Do not order from here, the customer service is awful, noone replies and it says order between 4 to 6 days and its nearly been 3 weeks. Absolute rip off tbh.
Do not order from this website
Do not order from this website! I have definitely learnt my lesson to always read reviews before purchasing! Website says delivery between 4-6 days it has been 14 and I still haven’t received my ordered. I did email and I did receive one back however they did not have an answer on to when it was going to be shipped. There seems to be no way of communicating with them. Awful experience would not recommend!!
Can't this company get shut down
Can't this company get shut down? How are they still allowed to operate????
Is there anything we can do about this…
Is there anything we can do about this company to stop people ordering get our money back it's terrible 6.00
Poor customer service
I order a set of backpack, lunch box and drink bottle. I paid extra for quick delivery. I only received the backpack and water bottle and a piece of paper that said lunchbox to follow! Ive called and its always engaged have sent 2 emails and not heard anything. Had to pay out for another lunchbox as it was needed for my son to return to pre-school
AVOID AVOID AVOID
AVOID unfortunately I didn’t check reviews before I ordered over 2 weeks nothing received on with my bank now for refund.
Customer service non existent no reply to emails phone number supplied permanently engaged definitely a poor business AVOID AT ALL COSTS !!!!!!!!!!!!
Purchased aug 21 still waiting sept says 3-5 working days
The order didn’t arrive on time so…
The order didn’t arrive on time so unable to use the personalised items. Unable to contact by email or telephone. Avoid using this company.
Terrible service from start to finish
Terrible service from start to finish. Time from order to delivery was significantly longer than detailed at order time. No response to emails. Asked for order to be cancelled as the gifts were end of term gifts - again no response and products delivered over a week after the end of term. Will not use again.
Very bad experience took over 2 weeks…
Very bad experience took over 2 weeks to deliver would never order from here again
Awful service
Awful service. Items arrived 20 days after the date stated. Failed to reply to 5 emails sent directly and only replied to a third party. Should refund items but the seller is not responding.
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.





