I placed this order using the Shop app. It’s been over a month and a half, and it still hasn’t shipped. I’ve sent several messages to the email address associated with the store and not gotten an answ... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
SHOPUBBI cares about our planet and I’m glad to support this company, selling secondhand with compostable packaging to making sure even their stickers are made with compostable material/biodegradabl... Mehr ansehen
Terrible they canceled my order once I place it terrible
Unternehmen hat geantwortet
Customer service is impeccable @ubbikini. I was having trouble figuring out shopping to Canada. I was walked through solutions and ended up ordering the West Indies and Pasatiempo kini sets. I misjudg... Mehr ansehen
Unternehmensdetails
- Damenmodengeschäft
- Bekleidungsgeschäft
- Bekleidungshersteller
- Second-Hand-Laden
- Online-Marktplatz
- Gebrauchtwarenhändler
Vom Unternehmen geschrieben
Your sustainable solution to shop a diverse collection of curated brand name, vintage, and high fashion items. We are an environmentally focused company which operates sustainably on the basis of reducing waste/pollution from the textile industry. SHOP UBBI is an online marketplace for consignment and curated goods focused on extending the lifetime of clothing + accessories worldwide.
Kontaktinformationen
San Francisco, Vereinigte Staaten
- 408-443-9985
- shopubbi@gmail.com
- shopubbi.com
3,4
Akzeptabel
39 Bewertungen
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Monat
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Super fast shipping and lots of…
Super fast shipping and lots of different items. 5 stars, HIGHLY RECOMMENDED!
7. Jänner 2026
Bewertung ohne vorherige Einladung
Never shipped my item and ghosted me about it
I placed this order using the Shop app. It’s been over a month and a half, and it still hasn’t shipped. I’ve sent several messages to the email address associated with the store and not gotten an answer. At this point, it is not clear to me that they are actually monitoring the email account, or that they intend to ship the item. I recommend staying away.
7. September 2025
Antwort von SHOP UBBI
Just following up on this to confirm that you were reached out to within 48 hours to in response to your inquiry about the shirt you ordered, (despite any e-mail discrepancies, shop app issues, or other miscommunication) and were promptly refunded once the issue had been solved. :) Sorry for the inconvenience, as this is not the experience we carry out on a daily basis with our customers.
Order shipped quick and arrived fine…
Order shipped quick and arrived fine but could have used more packaging
8. September 2025
Bewertung ohne vorherige Einladung
Terrible they canceled my order once I…
Terrible they canceled my order once I place it terrible
4. September 2025
Antwort von SHOP UBBI
Hi Alonso,
We don’t cancel orders without cause - and sent you an email to request verification of your billing and shipping details as your order was marked as a high fraud risk order by Shopify. As you can understand, in the industry we are in we do not risk fulfilling orders to high fraud alert customers. As also stated in our cancellation email you will be refunded within 3-5 business days. Thank you!
Was surprised by the selection and it…
Was surprised by the selection and it showed up in great shape right when they said it would
29. Juli 2025
Bewertung ohne vorherige Einladung
My order was cancelled🥲🥲🥲🥲
20. Juli 2025
Antwort von SHOP UBBI
Hi Nicole, Unfortunately - Shopify notified us that your order was marked as a "high fraud risk" as per a mis-match of billing and shipment information provided. Due to the industry we are in (luxury resale), and the risk on our end as well we take these precautions seriously. We do reserve the right to cancel, and refund orders whenever there is a risk of it not fulfilling successfully. This does not reflect on our general business practices, or the experience at SHOP UBBI. When we cancel orders - it's for a reason! Wish you the best.
Antwort von SHOP UBBI
Hi JH,
Thank you for shopping with us. Unfortunately, your order has been canceled due to a high fraud alert associated with the billing details and payment method provided.
As a luxury brand, we experience an increased volume of fraudulent activity especially during the holiday season. To protect our customers and our business, we reserve the right to cancel and refund orders flagged by our system.
We sincerely apologize for any inconvenience this may have caused and appreciate your understanding. If you believe this was an error or would like to place a new order, please contact our support team for assistance.
Wishing you a joyful holiday season!
Best regards,
Team SHOPUBBI
I liked the easy interface
I liked the easy interface. I found the items I was looking for easily. My order was processed immediately. The jacket I ordered was as it was advertised. High quality product at reasonable prices.
16. Oktober 2024
Bewertung ohne vorherige Einladung
Great customer service
Very helpful and well priced would recommend to family and friends.
12. August 2024
Great customer service and great…
Great customer service and great quality ! Would totally recommend to anyone interested in unique stylish pieces. Just got a pair of jordans I wanted for a while now in excellent condition. Shipping was also quick
10. April 2024
Bewertung ohne vorherige Einladung
I was searching everywhere for a…
I was searching everywhere for a specific jacket, luckily i came across shop ubbi. Jacket came in perfect condition and shipping was fast.
1. März 2024
Bewertung ohne vorherige Einladung
Amazing Experience
Amazing experience with both the product and the customer service of this shop. Not only were my shoes delivered ahead of schedule, but they also arrived exactly as depicted on the website. As someone striving to become a more conscientious buyer, shops like this simplify the process by delivering excellent service and products.
23. Dezember 2023
Bewertung ohne vorherige Einladung
Customer service is impeccable…
Customer service is impeccable @ubbikini. I was having trouble figuring out shopping to Canada. I was walked through solutions and ended up ordering the West Indies and Pasatiempo kini sets. I misjudged the sizing in the top of the Pasatiempo kini. I was shown photos of other sizes to scale for reference and promptly received a bigger size. My experience with @ubbikini was so pleasant all around. Not to mention the styles, prints and quality are just what I’ve been looking for! I will definitely be buying my future bikinis from here.
17. Juli 2023
Bewertung ohne vorherige Einladung
ShopUbbi love 💕
Love the pricing and styles offered through Ubbi’s site. Highly recommended for new trendy summer apparel, shopubbi did not disappoint!
22. Juli 2023
Bewertung ohne vorherige Einladung
Love the Shop Ubbi tote
Love the Shop Ubbi tote! Perfect size for shopping, beach days and so much more.
And we all love a good pocket!
XO
m
31. Juli 2023
Bewertung ohne vorherige Einladung
Website was easy to navigate!
Website was easy to navigate, easy to use. So much selection. The ChatBot was easy to use and using thr website was such an easy, awesome experience to use ! Highly reccoment
14. Juni 2023
Bewertung ohne vorherige Einladung
Who doesn’t love a stylish tote
Who doesn’t love a stylish tote, love the inside pocket. The branding is on point and it speaks to sustainability of what Shop Ubbi is all about. Can’t say enough about this brand.
2. Juni 2023
Bewertung ohne vorherige Einladung
Amazing products
Amazing products, with an environmental mindset about what they do! I really love my tote, great size and easy to take anywhere.
6. Juni 2023
Bewertung ohne vorherige Einladung
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.