Sigma Sports - Letchworth Bewertungen 

234
TrustScore 5 von 5

4,9

48 Station Road, SG6 3BE Letchworth Garden City, England, GB


Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Great customer service, communications, pricing and all round service. I live 40 mins from the Letchworth branch but will go as the advice on products, maintenance on bikes and general advice is rea... Mehr ansehen

Bewertet mit 4 von 5 Sternen

Following my conversations with the sigma sports team members I decided to purchase a new Specialize 3D saddle its early days but will give a review of the saddle soon The guys at the shop were gre... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Being mentally ill severe mental anxiety they were very helpful, kind and patient with me! After messing up shoe sizes from online shop they kindly asked me in to check and size me up! Ended up with... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I placed an order on line for collection at the Letchworth Branch. Ordering via mobile Web sight was straight forward and easy. Deliver to Branch was quicker than quoted. Staff in Letchworth were... Mehr ansehen


Unternehmensdetails

  1. Fahrradgeschäft
  2. Geschäft für Fahrradzubehör
  3. Laufsportgeschäft

Vom Unternehmen geschrieben

We sell only the best in road cycling and triathlon bikes, cycling clothing, accessories and running and swimming products, backed up by our industry-leading customer care and superior knowledge from people who love the products we sell. Shop online or visit our London or Midlands stores or use our Reserve and Collect service.

About Sigma Sports

Vom Unternehmen geschrieben

Easy Returns!
Sigma Sports will fully refund products for a period of 30 days. Some restrictions apply.
Free UK Delivery!
We offer a free delivery service on all orders over £60.00 shipped to the UK mainland!
Save £25 Off Your First Order
New customers can save up to £25 off their first order. Sign-up to the Sigma Sports newsletter at sigmasports.com. Some restrictions apply.
0% Finance
Now offering 0% finance for UK customers, on a huge range of bicycles, wheels, components and accessories. For full details visit our website.
Worldwide Delivery
Shop in your local currency and pay with your local payment method. We ship worldwide with DHL at competitive delivery prices.
Shop on the Sigma Sports app!
Shop on the Sigma Sports mobile phone iOS or Android app for a quick and easy shopping experience. Available now to UK customers.

Kontaktinformationen

  • 48 Station Road, SG6 3BE, Letchworth Garden City, England, Vereinigtes Königreich

  • 01462 384070

4,9

Hervorragend

TrustScore 5 von 5

234 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

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4,9

Alle Bewertungen

(234)

3 614 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Went in for a replacement tyre

Went in for a replacement tyre - which was done promptly. However, there was a further problem when I drove away on my bike (my fault from when I got the puncture) I took the bike back and after a quick play around by the mechanic he fixed it - I would have never been able to fix it. Top service and will now be returning for any issues I have because of it 👌👌👌

26. Juni 2026
Bewertet mit 5 von 5 Sternen

New bike purchase

After an initial enquiry an appointment was arranged which included sizing and test riding a recommended bike on a turbo.
Bike ordered and built, followed up with another appointment to collect
Thanks to Alex for his help and advice.

26. Juni 2026
Bewertung ohne vorherige Einladung
Bewertet mit 2 von 5 Sternen

Second time I got themWas not informed I had to wait until…

Was not informed I had to wait until the tyres I ordered had come from the main warehouse. They couldn’t give me any they had in the shop 🤷‍♂️

23. Juni 2026
Sigma Sports - Letchworth-Logo

Antwort von Sigma Sports - Letchworth

Hi Alan,

Many thanks for your review and your custom. Your rating however, seems a bit gratuitous. I have looked back at the communications provided to you by our web team when your order was placed and at no point did we display that the tyres you ordered online were immediately available in store for collection. In fact, our correspondence clearly states that the items are only in stock for delivery and would be available for collection from our Letchworth store once transferred. It also clearly states you would be notified when they were ready for collection, which you were, when they arrived the following day as planned.

We offer an industry-leading volume of products here at Sigma Sports and as such aren't able to stock everything in each of our stores all at once. I hope you can appreciate that, at times, what you need may have to be transferred from one of our other locations. We offer collection in store within 24 hours for products housed in our warehouse if ordered before 12pm. We met that standard here and communicated that clearly to you both via email and in person when you initially visited us.

I hope you continue to shop with us and please let us know if you need any further clarification on our Reserve and Collect sytem.

Many thanks,

Sam Fuller
Store Manager

Bewertet mit 5 von 5 Sternen

I had an excellent experience with the…

I had an excellent experience with the customer service at Sigma Sports. I needed to return and exchange a bike part that I had purchased last week, right before closing time, and the staff couldn’t have been more helpful. They handled everything professionally, were patient, and made the exchange process quick and hassle-free. Even though it was the end of the day, they took the time to ensure I got the correct part without making me feel rushed. Their outstanding customer service and professionalism really stood out. I highly recommend Sigma Sports to anyone looking for knowledgeable staff and a great shopping experience.

29. Juni 2026
Bewertet mit 5 von 5 Sternen

Excellent performance by Sigma Sports

Excellent performance by Sigma Sports. I damaged my bike five days before going away on a cycling trip and needed to replace it very quickly. Alex found exactly the model I wanted and it was at the Letchworth store two days later and ready to collect the next day. Collection was very efficient with setup checked on static rollers and it felt right straight away when I got it home. Big thanks particularly to Alex but also Ralph and the others at Letchworth that I dealt with. Highly recommended!

24. Juni 2026
Bewertet mit 5 von 5 Sternen

I cannot thank Ralph and Sam enough…

I cannot thank Ralph and Sam enough for their support throughout my buying journey. They helped to kit me out and advised based on my level of experience. They were both very patient and was an absolute pleasure to shop at Sigma.

13. Juni 2026
Bewertet mit 5 von 5 Sternen

Great experience buying my Cervelo from Sigma.

You flexed your diary to fit me in.

You did not put pressure on to buy a bike.

You let me take as long as I needed.

You had coffee on hand.

I was able to have the bike checked and ready to go there and then.

You gave me a torque wrench for free.

The shop had all the brands I might have considered and a very helpful layout.

The shop was interesting rather than the dull Trek or Specialised concept stores.

7. Juni 2026
Bewertet mit 5 von 5 Sternen

Alex was brilliant

Alex was brilliant
So helpful layed back attitude
Knowlageble
Listened
The way he dealt with myself could have been a trainning video for other bike shops
Of course i reccomend him
Thanks

Dem

27. Mai 2026

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