Silver Travel Advisor Bewertungen 

283
TrustScore 5 von 5

4,9

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

I booked through Kerry and everything was easy. Very professional customer service. Would highly recommend and will be using her again.

Bewertet mit 5 von 5 Sternen

Jayne at Silver Travel provided an excellent service and we had the trip of a lifetime. Initially, she was able to book our New Zealand tour and flights for a lower cost compared to what we had be... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Silver Travel advisor Dianne is our go to person when booking long or short haul holidays. Her dedication to providing you with the perfect holiday,keeping you upto date with everything along the way... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

So well organised, all went to plan, 8 flights, 6 cities, 11 hotels, numerous excursions ... welcome notes at each location and birthday celebrations thrown in. We had the best 5 weeks in NSW, Tasmani... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Reisebüro
  2. Verlag
  3. Bewertungsportal
  4. Reise-Aggregator

Vom Unternehmen geschrieben

Here at Silver Travel Advisor, we’re a community of like-minded travel professionals, and with unrivalled experience as the voice of mature travellers we’re perfectly placed to bring together the complete travel package. From ideas and inspiration to advice and reviews, through to making your holiday booking we’re here to support you at every step.


Kontaktinformationen

4,9

Hervorragend

TrustScore 5 von 5

283 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,9

Alle Bewertungen

(283)

77 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Smooth experience in Crete

Having Jayne sort out all the admin is wonderful and knowing she's there should we need her (we didn't as it was all planned so wonderfully), so another great experience here. Highly recommend!

14. Juli 2024
Bewertung ohne vorherige Einladung
Silver Travel Advisor-Logo

Antwort von Silver Travel Advisor

Thanks Carrie! So pleased you had a great (and trouble-free) holiday in Crete. You know where Jayne is when you are ready to start thinking about your next holiday!

Bewertet mit 5 von 5 Sternen

First time using Silver Travel

First time using Silver Travel. Couldn't be happier with the service from Jayne. We were kept unto date all the time and the holiday booking and arrangements were straight forward and easy .
Thankyou

8. Juli 2024
Bewertung ohne vorherige Einladung
Silver Travel Advisor-Logo

Antwort von Silver Travel Advisor

Thanks Sally, we really appreciate your positive feedback! So pleased we were able to help and hope you have an amazing holiday!

Bewertet mit 5 von 5 Sternen

Helpful, friendly and reliable.

I first came across Silver Travel when visiting a travel show last year. The team were helpful in selecting a couple of trips. Ordinarily, other than responding to the usual settlement invoices, there's very little interaction with the sales team after booking. However, owing to last minute changes in my personal circumstances, I needed support by phone. I was fortunate to deal with Dianne Cox who ensured that, despite my knee jerk cancellation of one of my trips, I did not lose out and my friend was able to enjoy the other trip without me. I have since booked a cruise for later this year and am confident that when Dianne says something will be done, it is. That includes responding to email requests whilst she heself is on holiday. As a previously independent traveller, I'm enjoying the personal touch and will continue to use them going forward.

11. Mai 2024
Bewertung ohne vorherige Einladung
Silver Travel Advisor-Logo

Antwort von Silver Travel Advisor

Hi Christine, thanks so much for your positive feedback. We're always here to help and ensure we can support you in whatever way is needed. I'm so pleased Di was able to manage your bookings and provide five-star service! Enjoy your cruise holiday when it arrives later in the year!

Bewertet mit 5 von 5 Sternen

Jayne Kerrigan once again ensured all…

Jayne Kerrigan once again ensured all our arrangements to Croatia were in place and offered exceptional service and was on hand from booking to returning home. The Maslina resort was outstanding and all the travel arrangements with Jet2 were perfect. Thank you. ,

8. Juli 2024
Bewertung ohne vorherige Einladung
Silver Travel Advisor-Logo

Antwort von Silver Travel Advisor

We're so pleased to hear you had an amazing holiday in Croatia! Thanks for taking the time to leave such positive feedback for Jayne and we look forward to helping you with your future holidays!

Bewertet mit 3 von 5 Sternen

The holiday to Crete in May 15 to 26 this year…

The holiday to Crete in May this year was lovely..except for the transfers.
No one was there in Heraklion airport to meet us, no one answered the phone.
At 2am a Greek gentleman took pity on us and put us on a Jet2 bus and we walked up a hill to our hotel pushing our suitcases.
No mean feat for 2 elderly ladies!
The return transfer was equally chaotic. We were told to confirm online. Our booking number was unrecognised. Phone calls were not answered. Eventually the hotel confirmed it for us..again a walk with suitcases to the beach road.
Silver Travel are yet to apologise or explain..After 6 weeks of regular emails.

Update..finally offered a refund of £16 to. Over4 transfers. Upped it to £20.
A week has passed.. no refund.

18. Juli 2024
Bewertung ohne vorherige Einladung
Silver Travel Advisor-Logo

Antwort von Silver Travel Advisor

Hi Valerie, I am so sorry to hear of the problems you experienced with the transfers on your holiday - please accept my sincere apologies. It's incredibly disappointing when our suppliers let our customers down and don't provide the service we expect. We are in contact with the supplier in question in this case and have logged an official complaint with them. Their response has taken longer than expected but please be assured we are doing everything we can to obtain a response and resolution for you. We'll be in touch with an update as soon as possible, and apologies once again.

Bewertet mit 5 von 5 Sternen

Great Customer Experience by Sophie

I have now booked two Holidays with Sophie at Silver Travel, both have been a great experience. Quotes are quick and accurate and the booking is stress free. Would recommend using this advisor with the great customer experience I have had. Thankyou Silver Travel 👍👍👍

7. Juni 2024
Bewertung ohne vorherige Einladung
Silver Travel Advisor-Logo

Antwort von Silver Travel Advisor

Thank you Sean! So glad Sophie has been so helpful and made your holiday bookings nice and simple! Hope you have a great holiday when it arrives!

Bewertet mit 5 von 5 Sternen

Sophie was great from start to finish…

Sophie was great from start to finish made everything so simple and easy. Always on hand to answer questions, will definitely be using Sophie and silver travel again.

10. Juli 2024
Bewertung ohne vorherige Einladung
Silver Travel Advisor-Logo

Antwort von Silver Travel Advisor

Hi Matthew - thanks for your five-star review! I'm so pleased we were able to help and we're on hand for your future holidays as and when you are ready! Thanks

Bewertet mit 5 von 5 Sternen

100%

My experience with silver travel has been amazing! Sophie has been more than attentive even when there was an issue with transactions being stuck in the system

100% customer service
100% recommend to book!

9. Juli 2024
Bewertung ohne vorherige Einladung
Silver Travel Advisor-Logo

Antwort von Silver Travel Advisor

Thank you Bethany, that's so lovely to hear! Always happy to help and hope you have an amazing holiday!

Bewertet mit 5 von 5 Sternen

Brilliant customer service

Sophie was brilliant from the beginning to the end. She found me a lovely holiday - nothing was too much trouble, and she was always very helpful and professional. I will definitely use Sophie again to book my next holiday.

3. Juli 2024
Bewertung ohne vorherige Einladung
Silver Travel Advisor-Logo

Antwort von Silver Travel Advisor

Hi Mandy, thanks so much, we'll be sure to pass this on to Sophie and we're so pleased to have been able to help - have a great holiday!

Bewertet mit 5 von 5 Sternen

Another great holiday organised by Jayne Kerrigan

Another great holiday organised by Jayne Kerrigan. We went to South Africa so it was important that it was well organised and it certainly was. Jayne sorted out the flights both international and internal, all private transfer and three different hotels including the safari. Everything went well and we had a great time. Would certainly recommend Jayne for booking a holiday

8. Juli 2024
Bewertung ohne vorherige Einladung
Silver Travel Advisor-Logo

Antwort von Silver Travel Advisor

Hi Helen,
Thanks for taking the time to leave a lovely review for Jayne. We are so pleased you had an amazing holiday in South Africa and look forward to helping you with your future holidays! Thanks

Bewertet mit 5 von 5 Sternen

Jayne

We have been talking to Jayne for over 4 years (thanks to Covid) but we finally managed to get away on our dream holiday. We must have sent hundreds of emails to Jayne and she was always there to help, no matter how big or small. In fact she's that good, we have booked 2 more holidays with her and trust her with everything.

4. Juli 2024
Bewertung ohne vorherige Einladung
Silver Travel Advisor-Logo

Antwort von Silver Travel Advisor

Hi Jackie, thanks so much for sharing such lovely feedback for Jayne. And we're so glad to hear you had an amazing holiday!

Bewertet mit 5 von 5 Sternen

Maria went above and beyond her role as…

Maria went above and beyond her role as travel advisor to try and entice me to book.

4. Juli 2024
Bewertung ohne vorherige Einladung
Silver Travel Advisor-Logo

Antwort von Silver Travel Advisor

Hi Laurence, thanks so much for taking the time to leave us a five-star review for Maria. We hope you have a great holiday!

Bewertet mit 5 von 5 Sternen

Silver Travel Advisor - Sue Lord

I bless the day I first phoned Silver Travel Advisor and spoke to Sue Lord. From the outset she was friendly and understanding, and she is extremely knowledgable. When my last holiday encountered an issue, Sue dealt with it in a professional manner and resolved it, remaining patient and supportive at all times. Sue also advised me when I decided to go on my first cruise and went the extra mile to find me a cabin in a great location on the ship, Queen Anne. I feel as though I haven’t just found a great travel agent, I have also found a friend.

12. Februar 2024
Bewertung ohne vorherige Einladung
Silver Travel Advisor-Logo

Antwort von Silver Travel Advisor

Thank you so much for sharing your positive booking experience with Sue. Sorry to hear you had some issues but that's what we're here for and we're always happy to help at every stage of your holiday!

Bewertet mit 5 von 5 Sternen

Went the extra mile

We met Sue Lord months ago at a travel show, when we were hoping to arrange a trip to Australia. We told Sue we wanted to discuss the trip in June, and in June, she gave us a call. She worked extremely hard to put together a trip that met our requirements, but in the end, we were all stymied by the ridiculously high airfare. Our second choice was the Caribbean, and Sue found us a luxury cruise on a yacht that looks spectacular. We now can't wait till the trip in February! We can't say enough about Sue's professionalism and friendliness.

27. Juni 2024
Bewertung ohne vorherige Einladung
Silver Travel Advisor-Logo

Antwort von Silver Travel Advisor

Hi David, we're so pleased to hear Sue was able to find you an alternative option to your original Australia holiday. Have an amazing time in the Caribbean when it arrives!

Bewertet mit 5 von 5 Sternen

Excellent service

Excellent service. My Dad is an older gentleman and so he needed a tailor made service. We’ve looked at hundreds of cruises but the one Deborah managed to find is the only one he felt confident enough to book. She was very reassuring and able to print out and send physical copies to him too, because he likes to have a pack with him when he travels and doesn’t have a printer. She’s now looking for a holiday for me now too. Highly recommended.

18. Juni 2024
Bewertung ohne vorherige Einladung
Silver Travel Advisor-Logo

Antwort von Silver Travel Advisor

Hi Emma, thanks so much for taking the time to leave such lovely feedback. I'm so glad Deborah was able to find the perfect cruise for you dad - we hope he has a great time. And, of course, we'd be delighted to help you find your perfect holiday too!!

Bewertet mit 5 von 5 Sternen

Fantastic Experience with Kerry: Made Our Dream Holiday a Reality!

I recently had the pleasure of speaking with Kerry regarding a bucket list holiday, and her advice has been absolutely invaluable. My partner and I had been trying to plan this trip ourselves for quite some time, but Kerry stepped in and took all the stress out of organising our complicated itinerary. She even provided us with a couple of fantastic options to choose from, tailored perfectly to our interests and needs. Her expertise and helpfulness made the whole process so much easier and more enjoyable. I would definitely recommend her services to anyone looking to plan a dream holiday!

15. Jänner 2024
Bewertung ohne vorherige Einladung
Silver Travel Advisor-Logo

Antwort von Silver Travel Advisor

Hi Rebecca, we're so pleased to hear that Kerry was able to help and provided such fantastic service - we'll be sure to pass on your lovely review to her! Enjoy your upcoming holiday

Bewertet mit 5 von 5 Sternen

Huge thanks to this company

Huge thanks to this company,
it was very smooth process.
No stress at all
it was excellent Services. the best they gave us a good deal.!!!
I can highly recommend!!!!

28. Mai 2024
Bewertung ohne vorherige Einladung
Silver Travel Advisor-Logo

Antwort von Silver Travel Advisor

Thank you so much! We're delighted to be able to help!

Bewertet mit 1 von 5 Sternen

Terrible advice

Terrible advice

17. Juni 2024
Bewertung ohne vorherige Einladung
Silver Travel Advisor-Logo

Antwort von Silver Travel Advisor

Hi David,
I'm so sorry to hear you were unhappy with the advice you received. Please could I ask you to send over some more information so I can look into this for you and hopefully resolve the issue? many thanks Kerry

Bewertet mit 5 von 5 Sternen

Excellent experience finding and booking the right expedition

Kerry listened to what we were after and kept a look out for the right trip and deal. There was no pressure and all questions we had were answered promptly and efficiently.
I did find the website daunting with the information being found in different parts through links. This is where Kerry was very patient and able to answer the questions I couldn’t easily find the answers to.

8. Juni 2024
Bewertung ohne vorherige Einladung
Silver Travel Advisor-Logo

Antwort von Silver Travel Advisor

Hi Rachel, thanks for your lovely review and feedback on the service Kerry provided. We're always happy to help!

Bewertet mit 5 von 5 Sternen

Jayne Keerigan is an absolute asset to your company….

Jayne Kerrigan is an absolute asset to your company!
Jayne organised a trip to Singapore and Thailand including a stay at the Elephant Hills elephant sanctuary, the trip was absolutely spot on from start to finish, we would 100% book our trips with Jayne in the future and definitely recommend her to friends and family! Thank you so much Jayne you delivered everything we asked for. 😊

15. Mai 2024
Bewertung ohne vorherige Einladung
Silver Travel Advisor-Logo

Antwort von Silver Travel Advisor

Hi Ange, I completely agree - Jayne is a superstar! Thanks for taking the time to leave such a wonderful review and we're so pleased to hear you had an amazing holiday!

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.

Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr