Do not buy from these people. They supply faulty equipment and do not honour their warranty. There are plenty of other reputable suppliers.
Unternehmen hat geantwortet
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Das sagen Bewerter
Simply Online Australia, These guys are great. Super fast delivery, every time. Excellent metal cameras and not some cheap plastic unit. Great 4g range and great after sale support. Highly recomm... Mehr ansehen
Unternehmen hat geantwortet
I have not purchased a lot of products from Simply Online but what orders I have have always arrived on time with the order working perfectly plus exactly as described. Should any advice or help be ne... Mehr ansehen
Unternehmen hat geantwortet
I've built a new home in the Central West that is OFF the grid so power is only on when I'm there, and by Generator. I bought the 4G Solar Powered Camera PTZ with a 4G sim card and it works a treat vi... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Since Simplyonline's founding in 2019, we have been committed to producing the best security devices for home and business owners. When our initial product was introduced in (2020), clients who value both quality and customer service gave it very positive feedback. Simplyonline has so far aided hundreds of thousands of individuals from all over the world.
Kontaktinformationen
88 Keira Street, 2500, Wollongong, Australien
- 0280016416
- info@simplyonline.com.au
- simplyonline.com.au
3,5
Akzeptabel
33 Bewertungen
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
These people are a pleasure to deal…
These people are a pleasure to deal with. Being a novice with prepaid sim cards I could not get the camera configured. They were incredibly patient and replied to my many emails instantly.
14. November 2023
Bewertung ohne vorherige Einladung
Antwort von Simplyonline
Pleasure serving you :-)
5 star review due to top quality…
5 star review due to top quality products and service can not fault the team thanks again
22. September 2023
Bewertung ohne vorherige Einladung
Antwort von Simplyonline
Thank you very much Chris. Just noticed your review here :-D.
Got my cameras about 2 weeks ago and I…
Got my cameras about 2 weeks ago and I was satisficed with them. Couldn't get a blue light on my camera, check the video tutorial and found out my sim was not activated! great videos!
7. September 2023
Bewertung ohne vorherige Einladung
Antwort von Simplyonline
Happy to know that our videos are helpful Ken :-)
I do not recommend these cameras
I do not recommend these cameras, they seem to be sold through a third party the mounting holes on the camera don't even match the bracket so you will need to drill your own holes, have had nothing but problems with one of the most expensive cameras and there is very limited after sales service no one answers the phone and you will struggle to recieve a return email from this company
7. August 2023
Bewertung ohne vorherige Einladung
Antwort von Simplyonline
Hi Darren, noticed your negative review and I wanna find out what your order number is and how you are saying we have a limited after service? We actually reply to all the phones and emails within 24 hours. Our engineer and warranty repair unit is also inhouse in Wollongong, so saying that we have a limited after sale service is very unfair. Our massive range camera can be mount on mulitple sturcutres (60w or 100w) and 2 screws is more than enough to secure the camera- Not really sure what you mean by drilling your own holes.
Anyway, if you have a trouble with your unit, camera comes with one year warranty and you can always send it back to be checked here. If it is after your one year warranty, we do have repair service for a cost.
Tnx
I have not purchased a lot of products…Simply TheNest
I have not purchased a lot of products from Simply Online but what orders I have have always arrived on time with the order working perfectly plus exactly as described. Should any advice or help be necessary they are always available. Thank you Simply Online for a job well done
19. April 2023
Bewertung ohne vorherige Einladung
Antwort von Simplyonline
We're glad you're happy with our service :-)
Great service at reasonable price
24. März 2023
Bewertung ohne vorherige Einladung
The Camera was delievered fast
The Camera was delievered fast, was exactly as advertised and installed and operated quickly. It easily outperforms the more well known Uniden product that we bought at the same time
31. Dezember 2022
Bewertung ohne vorherige Einladung
Faulty camera not capturing important events
We have had this camera set up for months now and have recently discovered that it only works part of the time. In the same day that I get notifications of a tree moving 5-10 metres away in the wind, the camera completely misses (on many occasions) people accessing our building site and standing directly in front of the camera. It missed an important moment where our site was accessed without authorisation and damage occurred. Today it missed me moving a branch out of the way directly in front of the camera.
We are so disappointed as it is expensive to purchase and set up with data. Customer service says that they can check the motion sensor or I can clean it - the motion sensor works, though it only works when it wants to. I only needed this for a 12 month period, sending it back, having it “checked” and then returning it will mean the purchase of this camera has been pointless. Definitely do not recommend if it is for security purposes.
13. Dezember 2022
Bewertung ohne vorherige Einladung
Antwort von Simplyonline
Hi Mel, ofcourse if something is wrong with your camera you have to send it back to be checked and fixed. We are in wollongong and our engineer is also in Wollongong. So it would not take that long. Most of the issues can be resolved within 2 or 3 days after recieving the unit. Camera comes with 1 year warranty, and thats how we support the customers. You should also note that any electronic device is subject to fail any day, any time. Anyway, thanks for your feedback, we wish you all the best.
I've built a new home in the Central…
I've built a new home in the Central West that is OFF the grid so power is only on when I'm there, and by Generator. I bought the 4G Solar Powered Camera PTZ with a 4G sim card and it works a treat via the downloadable UBOX App. I get full control of the camera from home in Sydney & the images are brilliant. You can spook any intruder by talking to them via the App as the camera has a microphone & speaker built in. If your camera's serving mobile tower goes down for any reason, the camera will reconnect but while it could take up to 12 or 24 hours, it will come back online. The people at "Simply Online" always respond to your calls for guidance so I'm really happy with this purchase & do recommend it to anyone.
22. November 2022
Bewertung ohne vorherige Einladung
Happy returning customer
Happy returning customer. Bough a couple of 4G solar cameras a year ago. Both are still running without issues.
Just put an order in for another 2. Very happy
7. November 2022
Bewertung ohne vorherige Einladung
Simply online is great and awesome…
Simply online is great and awesome camera. The shipping arrived fast very happy with it and works great with solar energy. I definitely recommend this product to family and friends!!
Maz
14. Oktober 2022
Bewertung ohne vorherige Einladung
Great security cameras
Great security cameras, really nice staff and first class after sales support, this guy genuinely helps with any after sales issues. I have shopped here twice and will definitely be going back again when I can.
26. Juli 2022
Bewertung ohne vorherige Einladung
Great service and excellent feedback it…
Great service and excellent feedback it can not be said about Australian post
26. Juli 2022
Bewertung ohne vorherige Einladung
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