THANK YOU so much to the customer service team at Skin Pharmacy!! I missed a delivery of my favourite Skin Ceuticals products that I really needed. You could not have been more helpful in making sur... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Do not order from this company I ordered a product over £100 did not arrive tried several times to track item supposedly sent by Royal Mail left messages no one actually called me back then when I di... Mehr ansehen
I made an error with my order. The Skin Pharmacy team sorted out the problem I had created and went the extra mile to make sure I was a satisfied customer. What a very professional company and what fi... Mehr ansehen
Very good selection of high-end product across a broad spectrum, including a number of niche brands. Excellent customer service, from initial consultation (which I needed for a certain product in the... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Authorised Stockist of Medical-Grade Skincare from Trusted Brands.
Kontaktinformationen
32 Devonshire Place, W1G 6JL, London, Vereinigtes Königreich
- 020 3070 3833
- hello@skinpharmacy.com
- skinpharmacy.co.uk
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 25 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Did not receive product Purchased - Poor to deal with
Paid £80 and did not receive my product. Emails ignored. Had to raise a dispute with PayPal to try and get a refund.
I am so happy with the service
I am so happy with the service! Such wonderful friendly customer service and very quick delivery.
Mahmoud is so helpful and…
Mahmoud is so helpful and knowledgeable. It is a pleasure to deal with him and the service is excellent.
Fantastic skin products
Fantastic advice and help re my after treatment skin probs. I love the products I purchased all three very hydrating. I most definitely will be ordering again, my order was with me within 3 days, just couldn't ask for a better service.
Ordered some skincare and paid for…
Ordered some skincare and paid for express delivery which was supposed to be delivered in 1-3 days according to them. Unfortunately, that never happened which was sad since i was looking forward it and my package was time sensitive where i needed it by a certain time. However, the company was kind enough to give me a refund for the products i have ordered since there was a delay on their side. So I definitely appreciate it and appreciate the company's quick responsiveness to my concerns.
How quick and efficient skin pharmacy are
Excellent,quick,very efficient and hassle free service from skin pharmacy,highly recommended to order skin products from,thankyou
It was very easy to find the product…
It was very easy to find the product that I wanted and the delivery was smooth.
Great service
Simple registration process, user friendly website. My question was answered promptly and my order arrived on time.
Will continue to support them
I received my product in good…
I received my product in good condition, and skin pharmacy takes complaints very seriously.
Worst experience ever had they…
Worst experience ever had they delivered me the wrong product and when I'm trying to reach out to the customer care it's unavailable. I tried contacting you many time but haven't got any reply yet. And my order no. Is #115062, hope with this you'll be able to find details

Antwort von Skin Pharmacy
Fast delivery and great product
Never again
I shop a lot online but it's been so far my worst experience with a customer service.
Let's just say that this was my last order with them.
swift delivery and free samples which…
swift delivery and free samples which is always a great way to test expensive products before buying!
Brilliant service 👏
Damaged product delivered, no refund after return
My product arrived unsealed and leaked into the box as if it was tampered with. I was told i will be sent a new replacement in three days when i returned it. Its been two weeks without any updates. I told them i will be happy with a refund if a fresh package is not available. I have tried messaging them on whatsapp multiple times, called them and emailed them and waited days for a response. They have evaded all attempts for contact.
This kind of behaviour is highly unprofessional and unethical. The product although from a reputed brand seemed to have been tampered with. The product quality was bad but forgivable however their service is absolutely horrendous. I am entirely unhappy with my experience with skin pharmacy. 100% do not recommend.

Antwort von Skin Pharmacy
Straightforward purchase
Straightforward purchase, received in good time.
Item looks to be new and authentic.
Thanks!
All products are very good 👍 I’m happy…
All products are very good 👍 I’m happy to find them
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