My experience is mixed. The idea and concept is amazing. The water taste is second to none. The whole family loves is. The support team are responsive when there are issues. My concern comes... Mehr ansehen

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Had good service from this company, I ordered some descaling solution which arrived burst but they sorted out a replacement quickly. The machine it's self if great but the instruction videos could b... Mehr ansehen
I really wanted a reverse osmosis water system for my family. I am very happy with my SKUMA system so far. I received in Qatar within a few days, it is stylish, and after set up we use it with ease.... Mehr ansehen
I had an issue with my Skuma where the minerals stopped dispensing..after speaking to Ashwin the issue was resolved and it is now back working to 100% 🙌 I love my Skuma would hate to be without it 🥰... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Sküma is a counter top water system that transforms tap water into a purified functional beverage. Reverse osmosis Super Filter®. Choose your water composition through our Infusions®.
Kontaktinformationen
20-22 Wenlock Road, N17GU, London, Vereinigtes Königreich
- info@skumawater.com
- skumawater.com
Bittet Kunden um Bewertungen
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Very good clean tasting water.
Prompt and helpful advice
Ashwin responded quickly to my issue giving clear and helpful advice. I had confidence that he would resolve the issue someway or another.
Très satisfaite de Sküma
Très satisfaite de Sküma! L'utilisation de la machine à eau est très facile, et le goût est au rendez-vous. J'ai trouvé le produit idéal pour continuer à boire l'eau du robinet, tout en étant rassurée de sa qualité! Je recommande à 100%!
A lot of RO systems leave water tasting…
A lot of RO systems leave water tasting flat and empty - but not this one. Skuma takes out all the rubbish, then carefully puts back just the right amount of natural calcium and magnesium. The result? Water that is smooth, crisp, fresh, and tastes like the best natural spring water you've ever drunk. No bitter aftertaste, no chalky feeling - just pure,
delicious water.
Incredibly attentive
Incredibly attentive, generous and careful customer service. The kind that gets a company a customer for life. You can feel the heart and care behind the brand and whoever has created this culture should be very proud of themselves! I can’t yet speak to the quality of the water, but if it’s anywhere close to the quality of customer service I can confirm it is top notch ☺️
I ordered my skuma and then 10 minutes…
I ordered my skuma and then 10 minutes later saw it with a discount on instagram so ordered it again. Customer service were very helpful and cancelled my first one straight away and refunded my money. So far am loving my Skuma and my whole family are enjoying it. It’s so handy to be able to warm water to drink in the morning at the touch of a button. And to make a cup of tea without having to wait for the kettle to boil. But most of all it’s good knowing my family and I are no longer drinking all the rubbish in tap water or microplastics in bottled water anymore
Top company
I worked with Skuma and they’re amazing. Great product and team.
Excellent water quality and reliable…
Excellent water quality and reliable service. Deliveries are always on time, and the staff are courteous and professional. Highly recommended for anyone looking for a trustworthy water supplier.
Great product
Got to know about this product through a friend. The product was amazing and the service was at its best. The team's communication was perfect.
Great product also the customer service…
Great product also the customer service was really good, I highly recommend it👍
Service was good and the team was very…
Service was good and the team was very helpful and patient
CUSTOMER SUPPORT
I just had a small problem with the setup and the support team helped me real quick!!!
Water quality is very fresh
Water quality is very fresh
The customer service is very good, nothing to complaint, overall experience was good
Mr Rohit was really helpful throught…
Mr Rohit was really helpful throught the process and the service was outstanding
Love this machine!
Love this machine! The water tastes great and it’s easy to use! Only issue I’ve had is the machine is leaking water but hoping this is just a seal issue.
Verwendet eventuell KI als AntworthilfeMehr lesen
Useless - both machine and customer service
I held off on writing this (like others) but don’t want other people to waste their time and money with these machines like I have. See multiple reviews of the same theme.
The machines just don’t work - they haven’t finalised the product enough in order to be able to provide reliable machines. After my fifth machine breaking (each for a different reason), I gave up. I had to get through three machines when I first purchased before one worked, then it lasted about 9 months and my final one for a month.
They’re quite a faff to set up and maintain especially when so temperamental.
I sent back my last machine in April (it’s now June) with the promise of a refund. It has not arrived. I keep chasing and getting useless AI responses telling me they empathise, they’re sorry, consulting with the finance department but with no timeline as to when they will refund. Genuinely I don’t think the company has cash to refund me. It’s bordering fraudulent that they’re taking money for machines that they clearly know do not reliably perform, and then do not have the cash to refund those machines.
I’ve wasted over a year with them and now don’t even have my cash back to buy a machine that actually works.
Would never advise anyone to buy - go to another brand

Antwort von Sküma Water
The water definitely feels fresh and…
The water definitely feels fresh and tastes smooth. Love it.
To be honest, the new to frequently empty the waste water compartment is a chore that is new to us but can understand the need. We collect it in for water our plants. Nothing is wasted.
Excellent customers service
Excellent customers service. Easily accessible on WhatsApp, fast and clear communication and resolution of requests. I’ve had my skuma for several years and I now I upgraded to the newest version by getting it serviced. The only thing is I wish they made them also in white as I need another one for my business and white would match better with the decor.
Super quick delivery, easy set-up, great tasting water
Super quick delivery, easy to understand set up instructions, and great tasting water.
I’d been thinking about this purchase for a while and I’m really pleased I decided to purchase, it’s been used non stop since we installed.
The machine is great
The machine is great, fresh filtered water at the touch of a button. My machine came without the mineral bottle/cap, sent email and another one getting sent out. Really happy with my purchase especially knowing me my family & dogs are drinking clean fresh water.
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