Sky Plastics Bewertungen 437

TrustScore 3.5 von 5

3,7

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Ordered soakaway crates for a current project. Sky Plastics have been fantastic, Ryan replying to all of my messages promptly. We have arrange collection as we place the order last minute. Definit... Mehr ansehen

Bewertet mit 1 von 5 Sternen

The company accepted my order and took payment for water pipe, when it didn't have any pipe in stock. When the order was then cancelled, the company didn't refund the payment for more than two calenda... Mehr ansehen

Bewertet mit 5 von 5 Sternen

One of the best suppliers I’ve worked with in over 20 years — always very helpful and responsive. We experienced some issues with the delivery company, but it was not their fault. They did everythin... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Absolutely fantastic service from these guys. Special shout out to Ryan who literally guided me through the design and purchasing process for a large soak-away install at our house. He continues to... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Baufachhandel

Vom Unternehmen geschrieben

Sky Plastics is an established and reputable provider of construction plastics. Our range of stock is extensive; from surface and underground drainage to guttering and waste-pipe systems, and we aim to maintain high levels of stock at all times to meet customer demand. Our dedication and focus is to deliver quality products at reasonable prices, supported by an efficient and diligent workforce. Our team of experts, who have over 29 years’ experience combined, are available to advise and assist you with any queries. We pride ourselves on our customer service and quick turnaround times. We believe it is our determination to get your stock to you as quickly as possible that differentiates us from other companies. As an example, for a minimum order value, we will deliver 6-metre pipe to areas in and around the M25. For more information, please email sales@skyplastics.co.uk or call FREEPHONE 0808 295 9911 (Monday–Friday, 8am to 5pm). Sky Plastics always welcome feedback from our customers and, whilst we always use all reasonable endeavours to ensure that your experience as a customer of ours is a positive one, we nevertheless want to hear from you if you have any comments, suggestions, or cause for complaint.


Kontaktinformationen

3,7

Akzeptabel

TrustScore 3.5 von 5

437 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 17 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 48 Std.

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Bewertet mit 2 von 5 Sternen

Ordered for first time, never again!

Ordered for first time, delivery was very slow items missing with to follow note. Waited 2 weeks no missing items! Telephoned them and requested refund as they hadn't got my missing items. Still waiting refund!! Will not use or recommend this company.

10. April 2025
Bewertung ohne vorherige Einladung
Sky Plastics-Logo

Antwort von Sky Plastics

Hello Kevin. We are very surprised by your review, and would be happy to discuss this further. We do our very best to keep every customer happy, but unfortunately as we do rely on couriers sometimes things can not go to plan. Please contact our free phone number 0808 295 9911 or send an email to sales@skyplastics.co.uk. Kind regards, Sky Plastics

Bewertet mit 5 von 5 Sternen

I would use them again, most probably always

I have read the reviews, and yes I can see why many people are complaining but truth been told, I like them a lot. The quality is really great, mainly German products (at least those that I have bought). My order was delayed but I contacted them and they dispached whatever was available on the day.

Yes the website states that products are in stock while they are not always and yes there can be delays if you do not contact them but overall, they are very polite, very helpful and accommodating.

All in all, given the significant price difference and the great quality, I will buy again from them, just order via phone :)

4. Mai 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Avoid

Avoid! had to chase order, after 2 weeks half the order turned up. Took 4 weeks to get refund on items not in stock.

7. April 2025
Bewertung ohne vorherige Einladung
Sky Plastics-Logo

Antwort von Sky Plastics

Hello Andy. We are very surprised by your review, and would be happy to discuss this further. We do our very best to keep every customer happy, but unfortunately as we do rely on couriers sometimes things can not go to plan. Please contact our free phone number 0808 295 9911 or send an email to sales@skyplastics.co.uk. Kind regards, Sky Plastics

Bewertet mit 5 von 5 Sternen

Very pleasant experience

Very pleasant experience! Communication was excellent, and the delivery was incredibly fast—I placed my order mid-morning, and by 3 PM the same day, everything had arrived. Highly recommend!

29. April 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Very helpful service

I only required a few small items in an order not worth a big lot of money but Sky Plastics responded and were happy to help me. Victoria and Ryan were prompt in processing my request and arranging it to be packaged and nothing was any trouble. Great service.

24. April 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Do Not Order

Awful, do not do business with them.

1. Februar 2025
Bewertung ohne vorherige Einladung
Sky Plastics-Logo

Antwort von Sky Plastics

Hi Crista, Please contact us on our freephone 0808 295 9911 or our email which is sales@skyplastics.co.uk to discuss this with the team please. Kind regards, Sky Plastics

Bewertet mit 1 von 5 Sternen

FRAUD??

Actually, I would give NO stars. My partner ordered 50m Perforated Drainage Pipe on 25th March. Money taken (£179.69 in total, incl. VAT & Delivery) from bank next day. No goods delivered. Not able to contact Sky Plastics or get any response - tried phoning, e-mail etc. Have tried cancelling the order as had to get supplies for job from elsewhere. Have requested refund. Nothing from Sky Plastics. FRAUD??

25. März 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

These Guys are Legends

These Guys are Legends. Nothing is too much trouble . All products are on the money , arrive in good time and are top quality. I’ve used them multiple times , special thanks to Ryan and Molly 🤘

11. April 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

5 stars

Always best price you can find
Services are brilliant
Staff are well trained and will help you solve issues if there is one

31. März 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

if i could give 0 stars i would

if i could give 0 stars i would - i ordered this item 10 days ago and followed up many times and today i was told they are out of stock and my builder is coming tomorrow . How disgusting don’t ever order from here. I wish i read reviews

30. März 2025
Bewertung ohne vorherige Einladung
Bewertet mit 3 von 5 Sternen

Don't be lured in by their low prices!

Don't be lured in by their low prices!

Against my better judgement, I ordered goods to value of £419.69 on 2nd March and nearly 3 weeks later no delivery. Called them 7 times, but apart from first call, they only picked up once when using a different phone. Suspicous. Also emailed and used their online contact form, to no response. They called me once to say they didn't have 6m pipes in stock.

They know full well builders need their drainiage items delivered promptly. It seems they don't have the stock they advertise on their website, which could be fraudulent trading.

Update 3 weeks after order: Items finally delivered without any notice. On same day as replacement items I'd ordered elsewhere and which arrived in 2 days! I've increased to 3 stars as products are cheap and I actially received them, but that's a very generous rating and anyone needs to think carefully before ordering.

I advise to order weeks in advance and only suits those willing to take a risk in exchange for low price. With such a poor customer service, there has to be doubts about this company's viability.

2. März 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Avoid

Terrible company. Placed my order 2 weeks ago. I wasn’t notified that items were out of stock until I chased.

I was then told stock would arrive Monday, it hasn’t and still waiting on a supplier update apparently.

It’ll be close to a month before I receive my order I imagine, if I don’t get a refund first.

Good material prices but pay the extra for reliability.

5. März 2025
Bewertung ohne vorherige Einladung
Bewertet mit 2 von 5 Sternen

Price is cheep but so is their poor delivery service

Gave this company another chance on slow delivery after problems last time but again they have let me down badly. Chased for non-existent tracking info after a week. Still not dispatched! No one comes back to you. Its now 10 days since order and its now Friday 6pm so wont be this getting delivery anytime this weekend. Price is cheep but so is their service. comes a point when cheap goods cost time. Wont be using again.

14. März 2025
Bewertung ohne vorherige Einladung
Bewertet mit 2 von 5 Sternen

Very slow to despatch!

Super slow delivery! The quality and price are ok, but you have to wait a long time for them to despatch the order. Website claims that they despatch same day or next day but in truth it's a week before they bother even after chasing them up.

20. Februar 2025
Bewertung ohne vorherige Einladung
Bewertet mit 3 von 5 Sternen

I was contacted with info regarding…

I was contacted with info regarding courier issues, which I understand living in Shetland however I offered several options including an alternate delivery address. Still waiting for any form of decision of communication 5 days later.
UPDATE: Ryan from Sky plastics was very helpful in finding a solution, items were finally received minus on that was out of stock for which I was reimbursed. I would shop with company again because prices are very good and did in the end make sure that the order was fulfilled.

21. Februar 2025
Bewertung ohne vorherige Einladung

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