Great company. Good service. Has mostly all the cards you want and has an authentication service that helps provide accuracy in the condition of the card. Which is very important.We buy a lot from the... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I bought a domestic Japan sneaker item on 28 May. The seller did not mark shipment until after the deadline window, and by 2 June the item had still not arrived at SNKRDUNK for authentication. The pro... Mehr ansehen
Unternehmen hat geantwortet
Bought quite a few sneakers from SNKRDUNK over the last 6-12 months. Prices are easily better if not comparable to other apps/sites. Shipping is 90% of the time fast. The rest decent. But cheap compar... Mehr ansehen
Unternehmen hat geantwortet
This company is exceptional! First order with the same item it had an issue which has been resolved immediately. 2nd time ordering with the same item, it went very smooth. No hiccups or whatever. Fast... Mehr ansehen
Unternehmen hat geantwortet
4,2
Gut
226 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Reliable Company
Fast shipping, guaranteed authenticity, and reliable customer service are all that SNKRDUNK provides which not only makes the customers feel safe when buying but also delivers the items by the expected delivery date.
30. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von snkrdunk.com
Thank you for taking the time to leave a review!
We are happy to know you value our service, from the authentication process to the shipment being speedy as well as our support 🤗
Your comment is truly appreciated and we will always strive to provide an even better service based on customer opinions such as yours, so please do not hesitate to contact us if you have any questions or suggestions!
Thank you again for your review and we look forward to being of service again soon! ✨
great support and reply questions…
great support and reply questions effective
1. November 2025
Bewertung ohne vorherige Einladung
Antwort von snkrdunk.com
Thank you so much for the excellent review😆
Your kind words truly motivate our entire team.
We’ll keep working hard to provide you with quick and accurate service to ensure your satisfaction.
We look forward to working with you again!
Great experience
First purchase and the experience was very good especially that I can keep track the progress of my order. The packing was very nice and the cards were well protected.
31. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von snkrdunk.com
Thank you very much for your wonderful feedback! 😊
We are very pleased to hear that you had a very good experience with your first purchase.
We are honored that you appreciated that you were able to check the progress of your transaction.
We will continue to strive to improve our services so that you can shop with peace of mind.
We sincerely look forward to serving you again!
Fantastic customer service
Fantastic customer service!
Very helpful and professional. Everything I needed was promptly dealt with efficiency.
18. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von snkrdunk.com
Thank you for taking time to write up a review! 🫶
We appreciate your kind words about our service, and we will continue to strive in order to deliver the same high-quality service in the future as well ☺️
If you have any other issues or questions, feel free to reach out at any time!
Thank you again and we look forward to being of service again soon 🥰
Great legitable site ever
Thank you guys the shoe had arrived on time and fast . I ♥️ the shoe that I got from you guys .The quality is so good and perfect fit for me to wear it .Thank I recommend to everyone should shop and order this site it is legit authentic period .Thank you guys I will shop again soon .
2. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von snkrdunk.com
Thank you so much for your wonderful feedback!
We’re really happy to hear that your shoes arrived quickly and that you love the quality and fit. Your support and recommendation mean a lot to us.
We look forward to serving you again soon! 💫👟
I used to be very confident of…
I used to be very confident of purchasing ungraded cards from SNKR as they were meticulous in their checkings and will spot damages which I find tough to detect. Over the years I made multiple purchases from SNKR confidently, however recently I purchased 2 Grade A condition cards and both came with damages, I raised my concerns to SNKR and their feedback was white chipping is considered condition A. I mean even I could see the obvious issues easily and yet they consider it condition A. Now I am very skeptical when purchasing upgraded cards and avoid if possible.
4. September 2025
Bewertung ohne vorherige Einladung
Antwort von snkrdunk.com
Thank you for sharing your feedback and past experiences with SNKRDUNK.
We truly value the trust you have placed in us over the years. Please be assured that our experienced authentication team conducts thorough inspections for every single item and only approves those that meet our strict quality standards.
After you contacted us, our team carefully re-authenticated the cards you mentioned. They confirmed that the white chipping observed is a common occurrence from the manufacturing process and has been present since shipment from the manufacturer. This is considered an individual variation and falls within the acceptable range for items categorized as "Grade A" condition under our guidelines.
As a platform that facilitates transactions between individuals, we do not manufacture or hold inventory ourselves, but we remain committed to ensuring buyers receive items that meet our published quality standards. For more information, you can review our Used Trading Cards Quality Guidelines.
https://docs.channel.io/snkrdunk-faqs/en/articles/Used-Trading-Cards-Quality-Guidelines-6816ccf6
We hope this clarifies the situation and provides reassurance for your future purchases with us.
Great platform for trading cards
Great platform for trading cards
But slow progress on authentication
Also the sold records part can be improved. I think user should be able to access the sold item original listing like eBay
25. September 2025
Bewertung ohne vorherige Einladung
Antwort von snkrdunk.com
Thank you for leaving us a review! 🤗
We are glad to know that you are enjoying SNKRDUNK for purchasing trading cards! 🥰
About the timing for authentication, kindly note that we are delays you may have experienced are temporary, as we also are informing on each listing page. However, we are doing our best to expedite our internal processes in order to get back to our normal schedule for authentication and shipping arrangements as soon as possible.
We also appreciate your opinion regarding our user interface!
Although you should be able to confirm the details of your purchase via the app (Account→ "Buying" or "Completed"→ Choose the transaction you want to check), you can also check an already sold listing by looking up the item you purchased and checking "Listed items", then find the item you purchased. We understand that this method may take time, so we will share your comment for consideration for future improvements.
If you are referring to something else, feel free to contact us at any time to tell us more about your suggestions.
We thank you again for your review, and we look forward to being of service again soon!
Antwort von snkrdunk.com
Thank you so much for your kind words!
We’re glad to hear that you’re satisfied with our fast and reliable service.
We look forward to serving you again in the future.
Wouldn't even let me make a purchase
I tried to make a purchase, and they restricted it. I kept getting errors saying that the purchase had failed. I emailed customer support asking about why I couldn't make the purchase, and they said that I needed to give them evidence or a document to show that the address I put in is my actual address. So I sent them pictures of my ID and recent mail to show the address and that I'm legit. They then said that what I sent isn't qualified for verification and that I need to send them a Receipt of national or local taxes, or a student ID. Mind you, I've just moved into this new address, so I won't be able to obtain documents like that until December. They then basically said that I'm screwed to make any purchases at all for the next few months. They weren't helpful, or even tried to work with me on what other ways to show evidence that I reside at that residence. I would not recommend SNKRDUNK to anyone, as customer support has been very unhelpful with a situation that I didn't even prompt to happen.
12. September 2025
Bewertung ohne vorherige Einladung
Antwort von snkrdunk.com
Thank you for taking the time to leave a review.
Kindly note that, in order to prevent fraudulent use, there may be situations where we need to confirm with certainty that the delivery address set on SNKRDUNK is linked to that specific user and similar scenarios.
As you mentioned, since you were not able to provide official documents that confirmed your residential address, we were not able to lift the restriction.
We appreciate your understanding regarding the fact that our policy is in place to ensure the safety and security of all our users.
However, we will be happy to provide assistance to the fullest extent possible, so please feel free to reach out again to our Customer Support team at any time for any other concern.
We thank you again for your understanding.
SNKRDUNK did it again
SNKRDUNK did it again, #1 they are legit! #2 found a high end shirt I was looking for, at retail. From now on I’m always coming to SNKR for my favorite sneakers and clothing brand!
22. August 2025
Bewertung ohne vorherige Einladung
Antwort von snkrdunk.com
We are so happy to hear that you had such a great experience with us! 🥳
We are glad you were able to find your item at retail price! We pride ourselves on being a legitimate and reliable platform for finding coveted items as smoothly as possible.
Thank you for the great feedback and for trusting us with your collection. We look forward to serving you again soon! 🤗
Customer service was prompt addressing my concern…
Customer service was prompt and addressed my concern as I’m located in U.S. look forward to make the purchase soon.
7. September 2025
Bewertung ohne vorherige Einladung
Antwort von snkrdunk.com
Thank you for your kind feedback!
We’re glad to hear that our customer service was able to assist you promptly.
We look forward to serving you again and hope you enjoy your upcoming purchase!
I received the package without any…
I received the package without any damage. It was perfectly covered. They update you on every progress of the order. This is my 3rd order from them and I don't see ant problem. There was no tampered or resealed product.
23. August 2025
Bewertung ohne vorherige Einladung
Antwort von snkrdunk.com
Thank you so much for your kind comment.
As we ship by air from Japan, we take extra care with packaging to ensure your items arrive safely. We are truly glad to hear that you appreciate the effort we put into this part of our service.
We look forward to serving you again, and we hope you will continue to enjoy shopping with SNKRDUNK.
Spent THOUSANDS and sellers don't ship…
Spent THOUSANDS and sellers don't ship items! From the 30+ orders that I made, only 9 sellers actually shipped the items. This was a mix of different items. This is absolutely unacceptable. SNKRDUNK claims to penalize the sellers yet us buyers who are spending thousands on the platform get no compensation and are now forced to pay higher prices. A FEE SHOULD BE CHARGED TO THE SELLERS AND SHOULD BE GOING TO BUYERS IN THE FORM OF CREDIT!!! That is the only way to help compensate for price hikes while the sellers refused to ship. At this point it's not even worth purchasing from this platform, clearly, they just allow anyone on there and don't care if they actually ship the items. AVOID unless you're willing to have your funds held while the sellers figure out if they want to ship it or not.
8. August 2025
Bewertung ohne vorherige Einladung
Antwort von snkrdunk.com
We sincerely appreciate you taking the time to share your feedback. As SNKRDUNK is a platform for transactions between individuals, we take strict measures such as suspending accounts and restricting usage when sellers fail to fulfill their obligations. In addition, our customer support team makes every possible effort, including sending daily reminders to sellers, to encourage them to ship items promptly.
Even so, we are truly sorry for disappointing you when you were looking forward to your purchases. We understand how frustrating this experience must have been, and we will continue to strengthen our efforts to improve the reliability of transactions on our platform.
If you notice anything further or have additional concerns, please don’t hesitate to contact us anytime at information@snkrdunk.com .
SNKRDUNK’s Japan Double Standards: Buyers Unprotected, Sellers Unaccountable
Hey all, I’m a Pokémon card collector, and my experience with SNKRDUNK has been infuriating due to their lack of buyer protection and zero seller accountability. I ordered 10 McDonald’s Pikachu promotion packs for ~17,000 yen. The next day, the price jumped to 25,500 yen, and the seller canceled, claiming they “forgot to remove the listing” and had no stock. Sounds like they just wanted to sell elsewhere for more profit. SNKRDUNK allowed this with no consequences for the seller, leaving me with an 8,500 yen loss if I reorder.
Contrast that with my earlier order of a Pokémon Tohoku box. The price dropped the next day, and I tried to cancel to buy cheaper elsewhere, but SNKRDUNK refused, citing their no-cancellation policy for buyers. Yet sellers can cancel with flimsy excuses? This double standard is unfair—buyers are locked in, but sellers face no accountability. Unlike eBay, there’s no feedback system to flag shady sellers. Has anyone else dealt with this on SNKRDUNK? Suggestions for better platforms?
15. August 2025
Bewertung ohne vorherige Einladung
Antwort von snkrdunk.com
Thank you for sharing your feedback.
First of all, we want to assure you we take your concerns about fairness and accountability very seriously.
Kindly allow us to clarify our process. When a seller lists an item, we expect them to have it in their possession; however, because we do not hold the inventory ourselves, we are unable to verify a seller has the item until they send it to us for authentication.
If a seller states that they cannot fulfill an order, it's typically because they no longer have the item in stock and as a consequence unable to ship the item. When this happens, we always make sure to sanction them in accordance with our policies.
Regarding our no-cancellation policy, it is in place to ensure a stable and trustworthy marketplace. For this reason, we are not able to accept cancellations for personal reasons, including market fluctuations. Our goal is to create a consistent and reliable experience for all users, which means the same rules apply to all buyers.
Rest assured that we are continuously working to improve our platform and our policies to create a better experience for our community. We appreciate your insights and we will make sure to share them within the company.
We thank you for your understanding.
Trustworthy, Fast TCG Delivery
recently ordered a bunch of White Flare JPN from a seller on snkrdunk, whats crazy is that on here its only ~$50 a box compared to facebooks $90 a box shipping was surprisingly fast got here in about a week and pulled the white reshiram BWR very happy would order again 10/10
6. August 2025
Bewertung ohne vorherige Einladung
Antwort von snkrdunk.com
Thank you for sharing your experience!
It’s great to hear that the shipping was fast and you pulled the White Reshiram BWR — congrats! We’re glad you found a good deal on SNKRDUNK and appreciate your positive feedback.
Looking forward to your next order!
Definitely very trustworthy site for…
Definitely very trustworthy site for Japanese TCG purchases. Bought a number of products from SNKRDUNK for a while already and products are authenticated + shipping is quick.
4. August 2025
Bewertung ohne vorherige Einladung
Antwort von snkrdunk.com
At SNKRDUNK, we take pride in offering the highest level of quality in TCG purchases through not only professional authentication by certified experts but also meticulous inspections.
The TCG market is still going strong, so we hope you'll choose SNKRDUNK again when you're looking for your next item!
Updating status is very prompt … love it
22. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von snkrdunk.com
We're happy to hear that you’re satisfied with your experience!
We'll continue to provide attentive support whenever you shop with us again.
Thank you for choosing SNKRDUNK — we truly appreciate your continued support!
Easy transaction and offers…
Easy transaction and offers authentication services. Will purchase here again.
30. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von snkrdunk.com
We're so glad to hear that your purchase went smoothly!
We'll keep working hard to make your future shopping experiences even better.
If you ever have any feedback or suggestions, we’d love to hear from you.
Wishing you more great finds ahead!
Awesome website
The website is very clear and user friendly.
The product quality is great, condition is good, fast delivery
26. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von snkrdunk.com
Thank you so much for your kind feedback!
We're thrilled to hear that you found our website easy to use and that you're happy with the product quality and delivery speed.
We look forward to serving you again!
Top TCG place but no longer ship to Brunei
SnkrDunk has always been my go to Japanese One Piece cards online shopping as they grade them to ensure customers are happy in what they get. I wish it was still available to ship to Brunei but now they have stopped it. Hopefully they allow it back in the future.
2. August 2025
Bewertung ohne vorherige Einladung
Antwort von snkrdunk.com
Thank you so much for your kind words and continued support!
We're truly happy to hear that you've enjoyed shopping for One Piece cards with us. We understand how disappointing it must be that shipping to Brunei is currently unavailable, and we sincerely hope we can resume international shipping there in the future.
Your feedback means a lot to us!
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.