I'm really pleased with my Edinburgh sofabed. Paul was very helpful and made recommendations on how to make my sofabed bespoke. The quality is excellent and the slightly smaller size means that it f... Mehr ansehen
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Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
I'm really pleased with my Edinburgh sofabed. Paul was very helpful and made recommendations on how to make my sofabed bespoke. The quality is excellent and the slightly smaller size means that it f... Mehr ansehen
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Good communication with the delivery team ordered my bed and they arranged time and date with me straight away I was sceptical as I have seen so many negative reviews, so I was worried and scared. Too... Mehr ansehen
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Nice products but takes AGES to arrive. I don't really like getting one communication on purchase then waiting 4-5 weeks to get a confirmation of when the order will come. I'm impatient and like to kn... Mehr ansehen
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Overall, very good - website ordering, quality of product, delivery etc. Well done. Didn't quite get to five stars because of one or two minor comms issues (problems with phone lines, not getting t... Mehr ansehen
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Vom Unternehmen geschrieben
Dierden Street, CW7 3DL, Winsford, Vereinigtes Königreich
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
This company is simply the best! Superb customer service and craftsmanship. From the second I requested fabric swatches, received my order confirmation and the message to say my furniture was being manufactured, made me feel like a very important client! Thank you

Antwort von sofabed.co.uk

Antwort von sofabed.co.uk

Antwort von sofabed.co.uk
Fits perfectly in the room - very compact and easy to open up into a sofabed!
Also, the Customer Service team were excellent as they were so helpful when I rang up and also in answering my emails promptly. I would highly recommend the Company!

Antwort von sofabed.co.uk
Very pleased with the sofa bed. I contacted them prior to ordering to ask how quickly it could be made and delivered. It was delivered less than 2 weeks later.
We’ve had one guest stay who assures us it is very comfortable.

Antwort von sofabed.co.uk
We asked whether our delivery could be sped up by a few days and they very helpfully managed to arrange this for us.

Antwort von sofabed.co.uk
I was very nervous about buying a sofa bed I had not had a chance to sit on or feel, or even see in real life. It is a big committment and a fair chunk of money. The sales team was amazing, answering all my questions and emails, offering really patient advice.
The SofaBed is exactly what I was wanting. And the delivery was when scheduled, absolutely professional andjust seemless.

Antwort von sofabed.co.uk
Fantastic service, great delivery timescales and beautiful product.
I cannot rate the staff highly enough, I had an issue with one of the arms of my sofa bed, they instantly helped me and ordered a new part to be shipped. No questions asked and with great customer service and manner.
I would highly recommended using sofabed.co.uk if you are looking for a sofa.

Antwort von sofabed.co.uk
Kept me informed of the progress and delivery details. Delivered on time. Very happy with my sofabed. Attractive and a reasonable price.

Antwort von sofabed.co.uk
Sofa bed looks excellent and look forward to it being used soon. There was a problem with the zip on the seat cushion but when I rang the company they said they would make me another straightaway and post so I should get in a couple of days, which I duly did.

Antwort von sofabed.co.uk

Antwort von sofabed.co.uk
Despite measuring of my doorways and careful detailed communication, the first delivery attempt failed as item too big. The delivery men were friendly but not helpful at all. I got to speak with customer service which sounded outsourced to another part of the earth. I had guest coming to stay, but there was no sopha bed, which was tricky. They kindly arranged redelivery with an adjustment made to the item which was nice.

Antwort von sofabed.co.uk
Where are the 2 reviews that I have already done - is there any point in doing a third ?
Clearly they haven’t been published - communication and customer service poor, not delivered within the 28 days as stated several times in the website, not delivered to room by 3rd party, bolt on arms took my husband and I nearly 2 hours because you can’t see the receiver thread to the bolt. Very heavy sofa made from MDF.

Antwort von sofabed.co.uk
Great selection of styles and fabrics to create a customised sofa exactly as you want it. Communication re progress of my order and delivery dates was excellent. Delivery was expertly handled too, with my sofa delivered exactly to the 28 day timescale promised in the website. Excellent service all round!

Antwort von sofabed.co.uk
Hassle free experience from placing the order to receiving delivery. The sofabed fits perfectly into the space, looks great, and is very sturdy both as a sofa and bed.

Antwort von sofabed.co.uk
A great experience from start to finish, easy comprehensive ordering from a huge range, great communication on timescale and process, excellent delivery and a gorgeous looking sofa bed .
I can’t recommend this business enough.
Ten stars 🌟

Antwort von sofabed.co.uk
Absolutely great high quality beautiful sofa (Somerset) and great company. Very helpful customer service. Big thanks to James. I recommend Sofabed everyone.

Antwort von sofabed.co.uk
Great looking sofa bed, does what it says on the tin and James in customer service is really lovely and helpful. The only reason we’re not giving 5 stars is the the bolt on arm was a nightmare to get on, the screws didn’t line up well and at one point we nearly gave up, the instructions given didn’t really do much. At last though we managed!

Antwort von sofabed.co.uk
A very efficient and reliable company. James went out of his way to resolve a delivery issue I had, which was NOT their fault. I think he is a real asset to the company and would have no hesitation in recommending them. I am very pleased with the sofabed, good quality and well made. Many thanks James and Andrew.

Antwort von sofabed.co.uk
We needed a Sofabed quickly.James responded immediately and was extremely helpful.He prioritised our order and even showed us fabric on a video call ! The whole process was very smooth.Our beautiful,comfortable Sofabed arrived ahead of time.Thank you !

Antwort von sofabed.co.uk
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