Acredito que essa empresa, vai me ajudar bastante na minha arrecadação. O trabalho de um artista precisa ser reconhecido e valorizado. Tenho certeza que para mim Foi uma boa escolh... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
" God is Good" Title of my newest single . Greatness follows. Being recognized and interactions with this program makes it all great. Thanks so Much. Thanks for being positively transparent , honest a... Mehr ansehen
Unternehmen hat geantwortet
So far not the best experience. The songs should be automatically uploaded if you put in your information especially if you know the title and most all the info. Or if you have a YouTube channel whi... Mehr ansehen
Unternehmen hat geantwortet
I’m an independent electronic artist and started using Songtrust to keep my compositions organized and paid. The dashboard is straightforward. I can register songs, add splits, and link them to the re... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über Songtrust
Vom Unternehmen geschrieben
Songtrust is a tech-driven global music publishing administrator used by indie / DIY music creators all over the world to collect the royalties that their songs earn from streaming, sync, and social media.
We register your songs directly with collection sources in every country and territory where they’re being played. Doing this yourself would be a full-time job: not only registering your songs with dozens of sources around the world, but also tracking down your royalties with each of them.
When you simplify your administrative work with Songtrust, you can spend more time making music.
Register for Songtrust
Kontaktinformationen
155 Avenue of the Americas, 10013, New York, Vereinigte Staaten
- songtrust.com
4,4
Hervorragend
638 Bewertungen
Hat 35 % seiner negativen Bewertungen beantwortet
Braucht meist mehr als 1 Monat zum Antworten
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Antwort von Songtrust
Hi Riley! Our Client Services team (especially Stefanie!) is thrilled to hear that they were able to answer all your questions. Please don't hesitate to reach back out if you need any more help in the future. We're so proud to have you as a part of the Songtrust community!
I did not received my 2025 royalties…
I did not received my 2025 royalties yet. The whole year. I sent two emails from contact at claudiosouzamattos.com to them and not a single response.
10. April 2026
Bewertung ohne vorherige Einladung
Quick service
27. März 2026
Antwort von Songtrust
Hi Slade! We're so glad to hear you've been satisfied with our service. Should you run into any account issues in the future, please don't hesitate to contact us here: https://www.songtrust.com/contact-support
Final Notice Before Account Termination – Unresolved Support Cases
Hello Songtrust Team,
This is my final attempt to resolve multiple unanswered support requests before taking further action.
Over the past several months, I have submitted numerous inquiries regarding account, documentation, and publishing matters for my two SongTrust accounts. Despite receiving automated confirmations (most of the time) and assigned case representatives (Stephanie E. and Laura), I have not received a single substantive response, update, or resolution. This is absolutely and completely unacceptable.
Outstanding cases:
EFRE.contact at gmail
• Jan 6 – Ref #39272902557 → No response
• Feb 10 – Follow-up → No response
• March 7 – Ref #43143805443 → No response
• March 9 – Ref #43157425738 → No response
AstronautAgency.label at gmail
• Feb 8 & Feb 11 → Time-sensitive inquiries
→ No confirmation, no case number, no response
This is not a minor delay. This is a complete lack of support across multiple requests over an extended period of time.
It’s also concerning that I received a response to a public Trustpilot review, while multiple direct support inquiries have been consistently ignored. That contrast does not reflect well on your support process.
At this point, I am requesting the following within 48 hours:
•Direct responses to all open inquiries
•Confirmation that my cases are being actively handled
•A clear explanation for the lack of communication
If I do not receive a response within that timeframe, I will proceed with:
•Terminating both accounts
•Transitioning to a different publishing administrator
•Sharing my experience publicly within industry circles to reflect the lack of support I’ve encountered
I would prefer to resolve this and continue working with Songtrust, but as it stands, that is not possible without immediate action on your end.
I expect a prompt response.
Hope to hear from you this time,
Jeffrey Stephen Barlow
6. Jänner 2026
Bewertung ohne vorherige Einladung
Antwort von Songtrust
Thank you for taking the time to write this, Jeffrey. Your frustration is completely valid. Time-sensitive needs and questions about how your catalog is being handled should not go unanswered as long as they did.
We hear you clearly, and we do not want to lose you as a client. Our team has since reached out, when you have time please let us know how you'd like us to proceed so we can assist you further.
Our team appreciates your patience and sincerely hopes to resolve this together.
Antwort von Songtrust
Thank you for taking the time to share your feedback, Yevhen! We appreciate you for being a dedicated member of the Songtrust community since 2022.
We're so happy to hear that we were able to improve your experience with us. If anything else comes up, please don't hesitate to reach out again at support@songtrust.com. We hope to be your trusted publishing administrator for many more years to come!
Antwort von Songtrust
Hi Joel! We are so happy to hear that you had such a positive experience with our account setup process. Thanks for choosing Songtrust as your trusted publishing administrator!
The platform is easy to use
27. März 2026
Antwort von Songtrust
Hi Victor! We aim to make our platform as easy to use as possible for our clients, so it's wonderful to hear this from you. Should you run into any issues with your Songtrust account in the future, please don't hesitate to reach us here: https://www.songtrust.com/contact-support
Great service!
I enjoy learning new things that could be beneficial to my bottom line in the future!
22. März 2026
Antwort von Songtrust
Thank you for this 5-star review, Hugh! We can't wait to begin collecting publishing royalties for you. Please don't hesitate to reach out here if you run into any issues with your Songtrust account in the future: https://www.songtrust.com/contact-support
Antwort von Songtrust
Hi Andre! We're very happy to hear that we made the song registration process easy for you. Our team hopes to be a part of your music career journey for many years to come!
Muy fácil de muy registrar asequible…
Muy fácil de muy registrar asequible para conectar, solo que al registrar las canciones se queda pegado el sistema y hay que empezar de nuevo del resto excelente
27. März 2026
Antwort von Songtrust
¡Hola, Duban Camilo! Qué bueno saber que el proceso de registro te pareció sencillo. Lamentamos mucho que hayas experimentado bloqueos en el sistema durante el proceso de registro de canciones. Ya se lo hemos comunicado a nuestro equipo y esperamos que esta experiencia sea más fluida para ti en el futuro. Mientras tanto, si tienes cualquier otro problema con tu cuenta, no dudes en ponerte en contacto con nuestro equipo de servicios al cliente en support@songtrust.com. ¡Que tengas un día increíble!
Antwort von Songtrust
Thank you for taking the time to leave this review, Kenton! We strive to make our platform as user friendly as possible, so it's wonderful to hear this from you. We appreciate you being a valued Songtrust client!
La Aplicación Es Perfecta
19. März 2026
Antwort von Songtrust
¡Hola, Rogelio! Muchas gracias por tus comentarios positivos sobre nuestro sitio web. Esperamos que sigas disfrutando de nuestra plataforma. Si tienes alguna pregunta sobre tu cuenta de Songtrust de ahora en adelante, por favor no dudes en contactarnos en support@songtrust.com en cualquier momento.
Antwort von Songtrust
Hi Carlos! Thank you for this 5-star review on our account setup process, we're glad to hear you found it clear and simple. We appreciate you using Songtrust!
Antwort von Songtrust
Thank you for this positive feedback on our service, Shamel! Our Client Services team is here any time if you have any other questions. Have a wonderful day!
I appreciate the platform
I appreciate the platform, but I’m fairly new to it so I’m looking to see what the outcome is
13. März 2026
Antwort von Songtrust
Hi Andre, welcome to Songtrust! We're thrilled to hear you've enjoyed our platform so far. Please feel free to reach out support team here any time you need help with your account: https://www.songtrust.com/contact-support
So far so good
13. März 2026
Antwort von Songtrust
Hi Janos! So happy to hear you've been satisfied with Songtrust so far. Should you run into any account issues in the future, please don't hesitate to contact us at support@Songtrust.com. Thanks for being a valued Songtrust client!
Antwort von Songtrust
¡Muchas gracias por esta reseña de 5 estrellas, Javier! Nos alegra mucho saber que Songtrust te ha resultado confiable. ¡Nuestro equipo espera formar parte de tu trayectoria en la carrera musical por muchos años más!
The process was relatively simple.
21. Dezember 2025
Antwort von Songtrust
Hi Phillip! Thank you for this positive feedback on our onboarding process, we hope you continue to find Songtrust easy to use. Please feel free to reach us here if you need any help with your account moving forward: https://www.songtrust.com/contact-support
This is a scam
Approximately six weeks ago, I applied for a membership with Songtrust. Although they processed my application fee, they failed to activate my account because their system could not verify my ID. My subsequent emails and support requests have been completely ignored. Consequently, I have referred this matter to my attorney to recover my funds.
2. Februar 2026
Bewertung ohne vorherige Einladung
Plataforma práctica y procesos fáciles
La plataforma es práctica y facilita los procesos de diligenciamiento de la información.
12. März 2026
Antwort von Songtrust
¡Hola, Santiago! Nos esforzamos por hacer que nuestra plataforma sea lo más práctica y fácil de usar posible, así que nos emociona mucho leer esto. Si llegas a tener algún problema con tu cuenta en el futuro, por favor no dudes en contactar a nuestro equipo de servicios al cliente en support@songtrust.com. ¡Que tengas un excelente día!
So funktioniert Trustpilot
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Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
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Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
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Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.