Sorel Bewertungen 58

Je suis extrêmement déçue de cette marque. Je me suis offerte une paire d'après-ski Sorel pour partir en Laponie une semaine en pensant contre le design très sympa, cette marque était du haut de gamme, et au bout de quelques jours les semelles se sont entièrement décollées à l'avant et je me suis retrouvé avec les pieds mouillés et congelés tous les jours.

De retour en France j'essaie de les recoller et je constate que tout est décousu à l'intérieur et que les matériaux utilisés sont de piètre qualité. Bref à plus de 200 € elles vont pouvoir partir à la poubelle après avoir rempli leur fonction pendant 2 ou 3 jours.

Ce sont des chaussures bas de gamme vendues à prix d'or. La prochaine fois je ne me ferai pas avoir et je prendrai des chaussures avec de réelles coutures solides qui maintiennent le cuir à la semelle.

Je reçois une chaussure lec8 décembre, l enfile dans ma maison pour constater qu elles sont trop petite, les remballe et les renvoies le lendemain
Aucun remboursement ce 7 janvier soit 40 jours après la réception/ renvoi reçu le 12 décembre
Ils refusent de rembourser au motif que l article a ete porté - oui comme cela peut l etre dans une boutique ! C est à dire quelques pas à l intérieur
C est de la pure arnaque / escroquerie
Fuyez ce site

Maj 16 janvier : rappel de la loi : vos règles internes ne prévalent en aucun cas sur les dispositions du Code de la consommation français, notamment l'article L221-23

Nul stjerner her. De er meget hurtige til at tage penge men de svarer aldrig, man ved ikke om ordren kommer og hvornår. Snyd, hold jer væk fra det.

Le daim, (extérieur), est de bonne qualité mais à l'intérieur et c'est bien cela qui compte mauvaise qualité à peine un an, achat onéreux, 100 euros et je vais devoir les changer l'intérieur n'étant plus chaud du tout.
Je ne recommande pas.

Mauvaise qualité et charge 7$ pour les retours

J'ai commandé des chaussures chez eux. Elles ont été envoyées chez une autre personne, à une autre adresse et ils ne veulent pas m'envoyer mon achat. Mais l'argent, ils veulent bien le garder sans problème.
Ils ne répondent plus au mail, évidemment... Alors que c'est eux qui sont en tort

En skam man ikke kan give nul stjerner!
Jeg bestilte støvler, de trak med det samme 633 kr.
Jeg har skrevet til dem 2 gange, de svarer ikke og man kan ikke ringe til dem!
Kan kun fraråde at handle her !
Mvh
Kirsten Skov

I returned some boots over 4 weeks ago with the intention of a refund and was only told that the box was received empty how can they be sure it was my order - I try calling customer service and get very bad service, someone needs to contact me and explain when I will receive my refund.

I have been buying outdoor boots from this brand for several years now and have always been so happy with the quality, boots always comfortable, sturdy, lightweight and either highly water resistant or waterproof. Extremely disappointed recently to have bought a pair of women's Out N About IV Classic waterproof boots and not only are they not waterproof (despite this being included in the product name and embossed on the least waterproof part of the boot) but they are heavy, clunky and very uncomfortable. After an hour or so of walking in these boots on normal terrain (footpaths etc) I have to take them off despite having gone up as half size to my actual shoe size (I have always done this with boots from this brand to allow for thick socks. The returns process for faulty goods is not in favour of the customer either as I have to return the boots for an 'investigation' before I might or might not get a refund.
I had always looked forward to my new sorel boots in the past but this disappointment will prevent me from buying in the future. The quality is not what I would expect from this brand and to falsely advertise the boots are waterproof has just put me off for buying from this brand again. A huge shame.

Achat chaussons hommes Ravie de la commande, produit de très belle qualité. Livraison rapide emballage soigné .

Their shoe sizing makes no sense. And if you want an exchange you have to pay return shipping and also print the packing slip and shipping label yourself. This company needs to move beyond the stone age. Do not buy from them.

Helas j'aimais bien les chaussures sorel mais je dois dire que je suis assez déçue après deux paires fendues. Vous est-il arrivé la même chose qu'à mon ami et à moi ? J'aurais mis les photos mais le site ne propose pas.

I have been chasing for a refund for 4 months now. My package was never delivered to my address as it was delivered so late due to Black Friday backlogs. Instead, it was delivered to a UPS collection point. I was advised by Sorel that the package had been collected and returned to Sorel, but they were having issues tracing it. After weeks of chasing, I went to the collection point myself, and the package was still there. Complete dishonesty from Sorel regarding the whereabouts of the package. I returned the package to Sorel myself using a prepaid label, but have now been advised that the return address is an ‘intermediary’ location and the package must be shipped onwards to France before I can receive my refund…will they get there? Maybe by 2030. Avoid this company, it becomes a part time job trying to process a refund.

Man skal ikke handle fra denne side, bestilte støvler den 17/11 de træk penge med det samme, har endnu ikke modtaget dem og de er ikke til at komme i kontakt med på nogle måde. Støvler står til at være strandet i told siden 13/12/23 virkelig irriterende. Har meldt det til politiet

Still waiting for my refund , dreadful customer service. 3 packages returned but only 2 refunded ! I can see the tracking so absolutely no reason why I haven’t received the money . Returned on 23 October . It’s a shame as I love the boots & previously bought some sandals. NEVER AGAIN

J’achete régulièrement des chaussures sur le site Sorel. Les chaussures sont extras, je ne porte presque plus que cette marque, mais surtout le service est exceptionnel. Livrée très rapidement, et sav exceptionnel en cas de retour, qui est simple et gratuit.
J’adore

Sorel boots give me good fit, durability and traction. The balance of real function and weight of construction strikes in a good place. The company's aesthetic keeps more simplicity than many makers. The blend of traditional elements and pioneering style create authentic character signature that suits an array of successful outlooks. Have never had an order go missing and interactions with the company directly have gone well. My most recent order resulted from a search for a specific combination of footwear attributes, and Sorel's offering matched up best to the criteria. It is worth being aware of changes the brand has gone through from beginnings in Canada and specializing in rubber qualities, to ownership by Columbia, manufacture in Vietnam & China with headquarters in Portland, Oregon in the US. Sorel has diversified products a lot under Columbia and some selections are very different brand terrain than the heritage occupied. I avoid some branches of the newer tree, and this may account for a substantial amount of my ongoing satisfaction.

When I tell you this company is TRASH! Do yourself a huge favor and never place an order with them as you won't receive your package! Then they'll lie and say the package was delivered. I've been battling with this company for a month now and still no resolution. When I called them initially, the dummy kept asking if I was sure the package wasn't in my mailbox. First off, how can a pair of thick a** boots fit in a mailbox?! After that, they began an "investigation" and said "oh our records show that it was delivered" but we can accommodate you with a refund AFTER you place another order. At this point it's clear to me they think I'm a complete idiot. Who in their right mind would make another purchase after not receiving the first package?! Again! Don't even think about ordering anything from them!