spawncycles.com Bewertungen 67

We've bought three spawn bikes for our son, the latest being a Rock 26".

He's had this bike around 1.5yrs and we recently discovered significant cable wear on the bottom bracket, rubbing into the aluminum close to 1/8".

We sent photos via our dealer to Spawn. They took over a month to reply that this isn't a warranty issue - tough luck.

Anyways, just a heads up to anyone looking to buy from this company. The Rokk 26 is a bad design - if your kids ride properly, it will wear the bottom bracket to the point where it's questionably safe to continue riding .
Spawn does not back their product and doesn't seem to care about their repeat customers.

If we could do it over again, we'd buy an X-small bike from a brand that backs their product and supports their customers.

Disappointed with a sadly mediocre Canadian company.

Ordered a Yoji 16 and a Yama Jama 22 that we had been saving up for! Both bikes came in pristine condition and arrived very fast. There was a manufacturer's issue with the rear brake (not Spawn's fault) on the Yama Jama, and within 24 hours we had the bike fixed at a local repair shop and Spawn covered the costs; no questions asked.

Nothing but good things to say about Jeremy (our customer rep) and the entire Spawn team

Really good customer service, helped me size up a bike for my kid quickly and shipping was fast too! Thanks!!!

Customer service was extremely helpful. When we couldn’t order the color we wanted, they called and made sure we got what we needed. As a result, we have a super happy 3 year-old.

The bike is wonderful. Easy to assemble and maintain. The frame is lightweight and the brakes work well. Overall a great investment.

It’s been hard to contact anyone, I don’t think your support email works or is monitored. I ordered my kid bike, and it still has yet to ship. I was hoping it would have shipped within a week, especially since it was in stock

The bike looks great, but it was difficult to get it running smoothly, even for an experienced bike mechanic. Despite several caliper alignment attempts, I could not prevent brake rub. I finally put some shims between the frame and caliper mount to move the pads on one side far enough away from the rotor, and that worked. The limit screws on the rear derailleur needed some adjusting, and the front wheel is out of alignment. I don’t have a truing stand, so will have to take it to the shop. My kid loves his new bike though.

My little guy couldn’t be happier, and the speed that you guys got it to us was incredible. Super easy build, wicked bike, happy all around! Will be buying more for sure!

Our son had issues with learning how to put on the bike and had a few bikes, but this one is the best thing ever. Thank you very much guys for every single penny. It took us time to really think about it, but the fact that right now no problem takes everythingspecial

Bikes arrived super fast and the kids absolutely love them. They’ve completely transformed their riding in as little as 3 days of having them. Best investment in their love for bikes ever.

I love all of the little details. The bracelets and comic instructions are great for kids!!

They listed a bike for sale, and allowed me to check out thinking the bike was in stock. Then they canceled my order and sent me a short email saying that they are sold out and my order is refunded. They didn't even attempt to offer any help getting a bike for my daughter. The product is great, but they could provide better service.

My lil guy loves his new bike. Gears are a game changer and the fact that everything is sized down to fit his little body is just amazing. He will be able to progress and have so much fun on this bike.

Fast shipping and amazing bike!

Great wheels! True and easy to replace.

I have 3 growing boys from 7-17 in mtb and bmx. We have almost 20 bikes between us from novara, norco, revel, specialized, GT, cannondale and 2 are Spawns. Spawn Bicycles are bad to the bone. Great, capable, cool bikes for kids from just learning to just ripping!

Quality product and fast shipping.

I have issues with the part. And no response to.my.email.

Love the bike!

However, the brake rotors were bent out of the box.

Everything else was great though.

Bike arrived with no noticeable damage to the box, but has paint chips already on the frame near the rear wheel.

Had the bike in stock and it arrived at my house within like 3 days from the time of order! The bike is very overbuilt which is great, my kiddo is never going to break it!