Kashan provided the absolute best customer service experience from start to finish—I could not recommend him highly enough. Rather than just taking my order at face value, he personally followed up, r... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I used specs at home to order my first pair of online glasses. The frames were over £100 cheaper than seen in the opticians. The process was slick and Kashan was in touch straight away to check the p... Mehr ansehen
I ordered a pair of sunglasses from specs at home. I wanted them for my holidays but had just about 3-4 days. I was a bit worried, so I sent an email and asked them if they could send it by special... Mehr ansehen
A very helpful, thoughtful and efficient Company. My Granddaughter decided that she didn't like the specs I bought her, and without hestitation, Specs at Home accepted the return and gave me a full re... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
At SpecsatHome, we have a simple mission statement: to provide designer glasses at prices everyone can afford, while offering unparalleled customer service. That’s why you’ll find the latest styles from top designers like Ray-Ban, Jaeger and Police without the high street premium. What’s better, though, is you can take advantage of this season’s on-trend looks at affordable prices, all from the comfort of your own home. Backed by qualified opticians and offering a wide range of prescription lenses, we really are your one-stop online shop for all your eyewear needs. From sunglasses to fashionable day-to-day specs, we’ve got you covered. All this, with free UK delivery.
Kontaktinformationen
2 Mapleleafe Gardens, IG6 1LG, London, Vereinigtes Königreich
- 02038862278
- info@specsathome.london
- specsathome.london
Bittet Kunden um Bewertungen
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Purchase of Stepper Frames
Very easy and helpful company to deal with and competitive pricing. The frames arrived as described, packed extremely well in an almost indestructible compartmental box. All in all very pleased.
Happy with my new glasses frame
Nice customer service received my new glasses frame very quickly thank you!
Great service and support.
Perfect support and customer oriented…
Perfect support and customer oriented quick replies. Many thanks to Mr. Kashan.
Absolutely amazing experience
Absolutely amazing experience. I had a gent called Kashan who was unbelievably helpful throughout each process of the order.
My specs arrived today, are a perfect fit and the vision is that good, i’ve realised that my original pair i bought from a popular opticians may of been wrong. Will be purchasing a second pair from these guys for sure!!
Care of team…
The prices is what drew me to the company. Had a small issue with shipping and contact info. Once i got ahold of the customer service they immediately rectified both situations with speed and care!! And my glasses were mailed. I would definitely recommend the company. Thank you!
Quality frames at good prices.
From ordering to arrival was less than 48 hours. The frames were well packaged. The frames were chosen as like for like.My new lenses were fitted into my old frames. The quality of the new frames allowed the new lenses to fit perfectly in seconds. I received a good saving on the purchase compared to many other suppliers.
The speed of delivery
The speed of delivery, arriving the next day was superb, after a very friendly and helpful chat on the phone. The new glasses look fantastic. Thank you.
They sorted out my order
I ordered the wrong colour. I was able to call them to get the colour swapped.
It was so reassuring that when I found my product, the link on the search engine had it in stock. Other links didn't.
Great service
Great service, even after the delay in delivery, the customer service was great!
First class service!
Excellent communication, very helpful and friendly staff on the telephone prior to ordering replacement frames. New frames arrived quickly, well packaged with all detailed information about them.
Would thoroughly recommend and will be using again I'm sure.
Thank you all!
Understanding customer service
Understanding customer service. Prompt dispatch and excellent service. Only issue was the ‘special delivery’ from Post Office that required some one to take delivery. With no notice of timings, two attempted deliveries meant a collection from the local post office.
Great service.
Needed replacement frames at a reasonable price if I changed the lenses myself.
Compared with specsavers
Compared with specsavers I found that the quality of the frames and lenses, and the accuracy of PD and vertical lens position to be so much better. Keep up the good work.
So funktioniert Trustpilot
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Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
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Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.








