SRFax Bewertungen 

I called b/c I had a new card and I thought it wasn't accepting it on the website. I spoke to Trish and she walked me right through it and while we were chatting got everything unlocked and new card charged. Exceptional customer service!! Thank you!

Flat out one of the best customer service experiences I have ever had! The training dept should pull the recording and use it as an example of how things should be done. Christina couldn't have been more prepared, through and friendly. If she's not already in line for a promotion or raise, she should be!

When I signed up for SRFax I thought we would be "porting" an existing fax number but we later decided that it would not be best to port the existing fax number at this time. I called support and Felson quickly and efficiently addressed this concern plus he helped me to get a local fax number instead of the toll-free number that was temporarily assigned to us. Very happy with the service and support!

Without any warning, I received an email from SRFAX at 7:00 PM that they had changed (past tense) my FAX number and that I should advise the senders of any faxes I receive to the new FAX number that it had changed. This also means that my faxes are being diverted to third parties unknown at my original FAX number. It will take days to notify all senders that my FAX number changed. This behavior by SRFAX turns any advertising containing a FAX number into negative advertising. This action is not HIPAA compliant. All relevant certifications should be removed.

Christina with customer service was extremeley kind and professional while going above and beyond the scope of the issue she helped me resolve. Thank you for your help Christina!! You were amazing!

Christina was extremely knowledgeable, friendly, and efficient. We are very grateful for her assistance.

Tanner was very helpful and informative. Always great customer service with SRFax. Thank you!

Trish, my Customer Service Rep was amazing. Interaction was spot on, attention to detail pertaining to my account spot on, and just a great person doing a fantastic job for SRFax. Hey..... SRFax, you should bump up that woman's pay significantly. She is magic for your organization. Ill close with this: Not all heroes wear capes.

Had a technical issue and the CSR was able to deal with it immediately. She was very knowledgeable and provided great service.

Very thorough and friendly info - helped me sort out where to look for the info needed despite my lack of tech-savy. Again, this is a great service!!

In short and simple :
1 - The company is straight forward.
2 - The service work well.
3 - The service price is reasonable.
4 - The service is local .
5 - The customer service is helpful.
Well Done SRFax. Please keep on.

First, my call was addressed quickly. Then, the technical support person was knowledgeable, professional, and courteous. They were also very patient. Great job!

Tyler was patient with me and extremely knowledgeable and Helping me fix SR fax login problem. He is an awesome asset to your company I believe.

Tyler was very professional and courteous. Upgraded my plan literally in about 2-3 minutes. Tyler and the entire SRFax company are the easiest people to do business with.

Tyler was exceptionally knowledgeable, patient, and kind. I’m consistently impressed with SRFax and the entire team! The customer service is outstanding—every single time. Highly recommend!

I have been using SRFax for almost three years now, and they have always been great. I haven't ever had any technical issues with their service. I just spoke with Tyler (one of the Customer Care Leads), and he was awesome! He was pleasant and easy to speak with, and he got my account squared away in less than 2 minutes! Fastest and easiest customer support call I have ever made!

Tyler and SRFax to the rescue! I had an insurance company deny that they received a fax. Then when we proved they received the fax, they denied it stating we couldn't prove the contents of the fax. Tyler worked with me to prove the contents of the fax. Yay for paper trails and great support at SRFax!

Works very well! Reasonably priced. HIPPA compliant.
Great customer service.

Felson was really great with my support call today, really appreciated it. Very knowledgeable, excellent service.

Felson was very friendly, professional and efficient. He was careful to explain the security requirements of updating our account information over the phone, and processed the update quickly.