I reached out to Stellar Scientific to follow up on an order we placed and they responded to my inquiry within the hour. I wanted to especially thank Michelle and Elisa on the team who are always so h... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
One of the best parts about shopping at Stellar is that you know their customer service is something you can rely on every single time. I asked for a quote from Elisa and she got it for me THE SAME DA... Mehr ansehen
Unternehmen hat geantwortet
The ordering process is good. The shipping is less so. This is our second order of glass vials. They are not well packaged and arrive broken. Perhaps this is unavoidable but there could be some additi... Mehr ansehen
Unternehmen hat geantwortet
This was our first time ordering from Stellar Scientific. We were super pleased with how fast we received the material. I was also beyond pleased with the Customer Service experience. After ordering,... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Offering exceptional value and incredible support to research laboratories in a wide range of fields. Our modest catalog of more than one-thousand of the most commonly used plastic consumables and general equipment features everything you need to start up and maintain a high-quality lab.
Kontaktinformationen
10715 Red Run Blvd, 21117, Owings Mills, Vereinigte Staaten
- 4107652225
- leejay@stellarscientific.com
- stellarscientific.com
4,7
Hervorragend
699 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
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Das haben sich andere Leute angesehen
Please stop sending me review requests
Please stop sending me review requests. I get a million emails a day. Thanks.
25. Juni 2026
Antwort von Stellar Scientific
Thank you so much Carol for trusting us with your business!
And thank you for taking time from your day to report back how we did!
Have a great weekend.
Great company to order from!
Great customer service and I appreciated the detailed emails about the order.
29. Juni 2026
Antwort von Stellar Scientific
Thank you so much Virginia for your business and for making time to let us know about your experience with us!
Amazing people to work with!
Amazing customer service, best out of all the suppliers we use in our practice.
31. Mai 2026
Antwort von Stellar Scientific
We are so sorry to hear there has been an issue with one of the products we sell.
We will be in touch shortly to learn more and have this addressed. If the product is defective, a full refund will be issued.
7/7/26 3:50PM EST - Called and left a message.
We need to understand how these tubes are being used. The caps are made to fit the tubes they are mounted on and not for use with other Vacutainers.
Looking forward to speaking when you are available.
7/10/26 4:13PM EST - Called 2X this week and left messages and sent an email asking for time to talk.
How many packs of tubes have you used?
From this review it sounds like just one. Perhaps the fastest resolution is to send a shipping label to bring the balance back to us and refund that portion of your purchase?
7/13/26 - It was great to connect with you Jennifer! Thank you so much for sharing the video. It gives us a clearer picture what is going on.
Lets continue the email conversation and get this resolved to your satisfaction.
Expedient deliver and competitive prices
24. Juni 2026
Antwort von Stellar Scientific
Thank you very much for trusting us to take care of you!
We appreciate receiving specific feedback which tells us what we're doing well.
A simple purchase
A simple purchase; the product arrived a day earlier than promised and the price was great and using ground transport there was no shipping charge.
19. Juni 2026
Antwort von Stellar Scientific
Thank you very much Rick for trusting us to take care of you, and thank you for highlighting the parts of your experience that delighted you.
Amazing customer service
I reached out to Stellar Scientific to follow up on an order we placed and they responded to my inquiry within the hour. I wanted to especially thank Michelle and Elisa on the team who are always so helpful and quick to respond to my questions. They are so lovely to work with!
18. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Stellar Scientific
Thank you so much Joanne for this fantastic review!
A special thank you for identifying the team members that took such good care of you.
We will be sharing your feedback internally so Michelle and Elisa receive praise from their colleagues as well.
We appreciate your business very much!
Excellent customer service
Excellent customer service! They helped find the product that fit our needs, checked availability, and shipped the order quickly.
20. Mai 2026
Antwort von Stellar Scientific
Thank you so much Janna for trusting us to take care of you!
We will be sure to share this wonderful review with Raphael (Rafi) to let him know his follow up and diligence made an impact.
Great customer service
Great customer service! I appreciate the time the rep took to help me understand and make an informed decision about which products would best fit my needs. I also appreciate that they specify on their site which items are made in the USA.
27. April 2026
Antwort von Stellar Scientific
It is so wonderful to take care of our local scientists!
Thank you Emily for your continued support and for letting us know about your positive experience with Elisa!
Our ordered arrived in a timelly mammer…
Our ordered arrived in a timelly mammer and in great condition. customer service is on top of it. No issues..
30. April 2026
Antwort von Stellar Scientific
Thank you much Irma for your business and for writing this review to share feedback with us!
We are constantly striving to be the very best lab partner in North America.
Your kind remarks make a difference to our team.
Thank you for your trust and for choosing Stellar Scientific
Stellar Scientific Exceeded My Expectations
I recently had to navigate a return process with Stellar Scientific and Michelle Monteith-Jones in customer service made the entire experience completely painless. She communicated clearly throughout the process, coordinated returns with two separate vendors, and went above and beyond at every turn. That is the kind of service you just do not see very often. Stellar Scientific has earned my respect and I would not hesitate to recommend them to any lab or research facility.
30. April 2026
Bewertung ohne vorherige Einladung
Antwort von Stellar Scientific
What a special review to wake up to today!
Thank you so much William for taking the time to write this beautiful tribute to Michelle.
Again and again she demonstrates her passion for service and commitment to the Stellar values that drive our company.
She is an absolute superstar and we are deeply humbled to have her on the team.
We appreciate your kind words and hearing we are so well thought of.
Antwort von Stellar Scientific
Thank you so much Rita for trusting us to take care of your scientists!
And, thank you for taking time from your busy day to let us know about your experience with us.
We appreciate both very much!
Antwort von Stellar Scientific
Thank you very much Armando for your business and for taking time from your busy day to share very important and helpful feedback with us!
It seems that the item you ordered requires cold shipping and must go overnight.
It's crazy how much a small package can cost in such a situation.
We will speak with the supplier to see if there was any other way we could have gotten these to you quicker and for less money.
Antwort von Stellar Scientific
Thank you Akshay for trusting us to take care of you!
We are very honored to receive your positive feedback about your experience with us
Thank you for choosing Stellar Scientific
Antwort von Stellar Scientific
Thank you very much Jacqueline for trusting us to take care of you.
We know you have many places to buy lab supplies from. It means a lot to us.
It is especially rewarding to hear we will be seeing you again.
Thank you for choosing Stellar Scientific
I would like to express my extreme…
I would like to express my extreme satisfaction with Stellar Scientific, and especially with Elisa Weaverling for her outstanding customer service.
Our department was in need of laboratory equipment, and after conducting some research, I came across Stellar Scientific’s website. I requested a quote and received a response the same day. In addition to offering unbeatable pricing, Elisa took the time to thoroughly address all of my questions and concerns with professionalism and expertise.
Her responsiveness, knowledge, and attention to detail made the entire purchasing process smooth and efficient. I highly recommend Stellar Scientific and encourage anyone seeking laboratory equipment to reach out to Elisa directly. I will certainly be contacting her again for future laboratory needs.
Thank you very much, Elisa.
Sincerely,
Ian Enriquez
UC Davis Pathology
2. April 2026
Bewertung ohne vorherige Einladung
Antwort von Stellar Scientific
Thank you Ian for this magnificent review!
We are so honored to be found deserving of your attention and grateful to have Elisa on our team.
Your review was shared with the company so that Elisa could receive praise and congratulations from her colleagues.
We are a small, family-owned business that believes scientists need to be treated with great respect.
Thank you for giving us the opportunity to take care of you and your lab.
Autofil 0.22um filters work great!
6. März 2026
Antwort von Stellar Scientific
Thank you Jonathan for letting us know you are pleased with your purchase from us!
Very Pleased!
This was our first time ordering from Stellar Scientific. We were super pleased with how fast we received the material. I was also beyond pleased with the Customer Service experience. After ordering, we received an email from Elisa, who has sense been kind enough to piece together quotes for us for everyday consumable products!
25. März 2026
Antwort von Stellar Scientific
Thank you so much Alexandra for trusting us with your business and giving us a try.
Customer service is the most important thing we do and a review like this is very rewarding on many levels.
We will share this review with the whole team so Elisa can receive praise from her colleagues.
She is an exceptional person and we're so fortunate to have her on the team.
We look forward to wowing you again!
Antwort von Stellar Scientific
Thank you so much Lula for letting us know about your experience with us!
We appreciate your making time to communicate this feedback.
great customer service
Excellent service! I was really impressed by the support I received from Stellar Scientific. The local representative was a pleasure to work with and made the whole process seamless. Great communication and care.
17. März 2026
Antwort von Stellar Scientific
Thank you so much Laura for trusting us to take care of you, and thank you for taking time from your day to let us know about your experience with us!
It is very meaningful for our Stellar Reps to be praised for their skill and care.
We will share your review on Slack so Lauren's colleagues can congratulate her as well.
Thank you again for choosing Stellar Scientific!
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