Zero stars - they do not collect on the pre-arranged days, do not tell you when they are changing days then do not offer replacements for missed services. I call them and nothing happens, someone says... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Zero stars - they do not collect on the pre-arranged days, do not tell you when they are changing days then do not offer replacements for missed services. I call them and nothing happens, someone says... Mehr ansehen
Unternehmen hat geantwortet
Deborah Blood was excellent in her help for me today. I'd received an email regarding digital waste tracking but she checked it out for me and let me know, to my relief, that Stericycle would sort ev... Mehr ansehen
Unternehmen hat geantwortet
Been using stericycle for a few years now and could not fault. From Susan our Accounts Manager to all the guys on the runs doing pick ups, everyone is lovely. Susan definately knows her stuff and is a... Mehr ansehen
Unternehmen hat geantwortet
Stefan is fantastic, who swiftly and successfully resolved the query. I highly commend his excellent telephone manner, along with his overall helpfulness and efficiency. Very many thanks, once more, f... Mehr ansehen
Unternehmen hat geantwortet
Stericycle is a leading global provider of specialist clinical waste management. Through safe, responsible and sustainable products and services, Stericycle helps our customers remain compliant while protecting the health and well-being of the people and communities they serve. In doing so, Stericycle is shaping a healthier and safer world for everyone, everywhere, every day.
Indigo House, Sussez Avenue, LS10 2LF, Leeds, Vereinigtes Königreich
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 89 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
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Adele was on hand and very helpful, thank you

Antwort von Stericycle UK
Adele was very helpful in solving my problem and did as she promised, well done Adele.

Antwort von Stericycle UK
Been dealing with this company for a while now and they’re always so polite. Wanted to add something to my contact and spoke to Emma in Customer services and she was extremely helpful. Highly recommend they’re services

Antwort von Stericycle UK
Adele was super helpful in aiding me with my enquiry, great communication as always!

Antwort von Stericycle UK
Andrea was extremely helpful. She promised to look into the matter and did so quickly. She called me back to inform me of the date when the correct sharps bin would be delivered

Antwort von Stericycle UK
DO NOT USE!! Absolutely shocking company! I had no collections for 6 months, rang up time and time again and was told someone would come and collect but nobody came. and they still took the money out of my account, I’m owed over £500. The customer service team are useless, was told many times they would sort it and be in touch but heard nothing back.

Antwort von Stericycle UK
Emma was super helpful. She gave goof advice about how often to ask for sharps collections. She reactivated the account without issue. A date for collection was given there and then. Helpful, professional and courteous. Thank you

Antwort von Stericycle UK
I spoke to Adele today regarding some outstanding clinical waste that hadn't been collected from my home and she was very helpful and organised a convenient date to get this sorted. A very positive and helpful agent for your company. Thank you Adele

Antwort von Stericycle UK
I spoke to Adele to make my first order since being handed the responsibility at my place of work. Adele was very helpful and kind, going above and beyond to get the answers to my questions. Thanks Adele

Antwort von Stericycle UK
I has an issue the company waste collection. I contacted customer services and spoke to the lovely Adele who could not have been more helpful. She put me at ease and helped sort out my issue with minimal fuss. Thanks Adele.

Antwort von Stericycle UK
Adele was really helpful and provided a polite and professional response to my enquiry.

Antwort von Stericycle UK
Lovely customer service, quick to answer and to provide all I needed promptly.

Antwort von Stericycle UK
Just spoken to a lovely lady called Adele from Bridgend branch to rearrange my collection due to address error, she was very polite, helpful and resolved my issue very quickly.

Antwort von Stericycle UK
I had several question about our service, and Stefan was incredibly helpful & informative.

Antwort von Stericycle UK
Adele has been very helpful

Antwort von Stericycle UK
And yet again Stericycle have outshone themselves. After finding out that we have been signed up to a 3 year contract with the costs to leave extortionate, with the again customer service team lacking in actually servicing the customer, and with collection drivers consistently telling staff "no point taking that box, its half full" despite this breaking the current law on clinical waste. Costs have changed on the contract without us being advised or told why so we now have invoices in query and will not be paid until the "account manager" has checked them. Then you are held to ransom as you have to pay an additional fee to collect the box they should have collected as part of the service so a £35 service now becomes £70 when it's the fault of Stericycle. The only way to get out of this contract is to quote "BREACH OF CONTRACT" whereby Stericycle have 30 days to remedy the breach. But don't hold your breath, you're always in the wrong for just wanting a service that you signed up for. Customer service - you've got to be joking.
I required assistance from the Customer Service team regarding clinical consignment notes for my tenants at an NHS healthcare property. When I called, I was connected to Deborah Blood immediately, with no waiting time at all.
Deborah was extremely helpful and provided everything I needed on the very same day, enabling me to assist my tenants promptly. Her manner was kind, professional, and approachable, and nothing seemed too much trouble for her.
She delivered excellent customer service throughout, and I am very grateful for her help. I would highly recommend both Deborah and the team for their outstanding support.
⭐ 5/5 Excellent Customer Service

Antwort von Stericycle UK
Chris Hughes was very helpful regarding collections and moving things around for me.AMAZING CUSTOMER SERVICE. thank you chris!

Antwort von Stericycle UK
Suzie Bell was exceptional
She actioned my request very quickly
Thank you your a star!!

Antwort von Stericycle UK
The people at the Stericycle call centre are very helpful and efficient.

Antwort von Stericycle UK
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