Stericycle UK Bewertungen 

797
•
TrustScore 4.5 von 5

4,4

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

Zero stars - they do not collect on the pre-arranged days, do not tell you when they are changing days then do not offer replacements for missed services. I call them and nothing happens, someone says... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Deborah Blood was excellent in her help for me today. I'd received an email regarding digital waste tracking but she checked it out for me and let me know, to my relief, that Stericycle would sort ev... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Been using stericycle for a few years now and could not fault. From Susan our Accounts Manager to all the guys on the runs doing pick ups, everyone is lovely. Susan definately knows her stuff and is a... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Stefan is fantastic, who swiftly and successfully resolved the query. I highly commend his excellent telephone manner, along with his overall helpfulness and efficiency. Very many thanks, once more, f... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Entsorgungsunternehmen
  2. auch in
  3. B2B-Dienstleistungen

Vom Unternehmen geschrieben

Stericycle is a leading global provider of specialist clinical waste management. Through safe, responsible and sustainable products and services, Stericycle helps our customers remain compliant while protecting the health and well-being of the people and communities they serve. In doing so, Stericycle is shaping a healthier and safer world for everyone, everywhere, every day.


Kontaktinformationen

4,4

Hervorragend

TrustScore 4.5 von 5

797 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 89 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 24 Std.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,4

Alle Bewertungen

(797)

93 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Adele was on hand and very helpful

Adele was on hand and very helpful, thank you

17. August 2026
Bewertung ohne vorherige Einladung
Stericycle UK-Logo

Antwort von Stericycle UK

Thank you for your comments, Luke. We're happy to hear you found Adele helpful and have passed this feedback onto her.
Kind regards,
Ellie.

Bewertet mit 5 von 5 Sternen

Adele was very helpful in solving my…

Adele was very helpful in solving my problem and did as she promised, well done Adele.

13. August 2026
Bewertung ohne vorherige Einladung
Stericycle UK-Logo

Antwort von Stericycle UK

Thank you for your lovely feedback, and we're very glad you found Adele helpful. We'll pass your feedback onto her.
Kind regards,
Ellie

Bewertet mit 5 von 5 Sternen

Been dealing with this company for a…

Been dealing with this company for a while now and they’re always so polite. Wanted to add something to my contact and spoke to Emma in Customer services and she was extremely helpful. Highly recommend they’re services

12. August 2026
Bewertung ohne vorherige Einladung
Stericycle UK-Logo

Antwort von Stericycle UK

Thank you for your kind review, Maxine. We are glad you found Emma extremely helpful and will ensure this gets passed on to her.
Many thanks,
Ellie.

Bewertet mit 5 von 5 Sternen

Adele was super helpful in aiding me…

Adele was super helpful in aiding me with my enquiry, great communication as always!

12. August 2026
Bewertung ohne vorherige Einladung
Stericycle UK-Logo

Antwort von Stericycle UK

Thanks for sharing this, and we're pleased to hear you found Adele helpful. We'll make sure your kind feedback is passed on.
Kind regards,
Ellie

Bewertet mit 5 von 5 Sternen

Andrea was extremely helpful

Andrea was extremely helpful. She promised to look into the matter and did so quickly. She called me back to inform me of the date when the correct sharps bin would be delivered

11. August 2026
Bewertung ohne vorherige Einladung
Stericycle UK-Logo

Antwort von Stericycle UK

Thank you for your feedback, Christina. We're glad to know that you found Andrea helpful and your enquiry was resolved quickly, we'll make sure to pass the feedback along.
Kind regards,
Ellie

Bewertet mit 1 von 5 Sternen

DO NOT USE!

DO NOT USE!! Absolutely shocking company! I had no collections for 6 months, rang up time and time again and was told someone would come and collect but nobody came. and they still took the money out of my account, I’m owed over £500. The customer service team are useless, was told many times they would sort it and be in touch but heard nothing back.

10. August 2026
Bewertung ohne vorherige Einladung
Stericycle UK-Logo

Antwort von Stericycle UK

We’re really sorry to hear about your experience and that you feel disappointed with the service you’ve received.

We genuinely want to help and look into this further for you, but unfortunately we’re unable to identify your account from this review alone. If you could please get in touch with us directly with your details, we’d be more than happy to review your situation and see how we can assist.

We take all feedback seriously and would welcome the opportunity to try and resolve this with you.

Kind regards,
Paula

Bewertet mit 5 von 5 Sternen

Emma was super helpful

Emma was super helpful. She gave goof advice about how often to ask for sharps collections. She reactivated the account without issue. A date for collection was given there and then. Helpful, professional and courteous. Thank you

10. August 2026
Bewertung ohne vorherige Einladung
Stericycle UK-Logo

Antwort von Stericycle UK

Thank you so much for your wonderful review!
We're delighted to hear that Emma was able to assist you and gave you some good advice and resolved quickly. We'll be sure to pass on your kind words to her.

Kind Regards
Paula

Bewertet mit 5 von 5 Sternen

I spoke to Adele today regarding some…

I spoke to Adele today regarding some outstanding clinical waste that hadn't been collected from my home and she was very helpful and organised a convenient date to get this sorted. A very positive and helpful agent for your company. Thank you Adele

7. August 2026
Bewertung ohne vorherige Einladung
Stericycle UK-Logo

Antwort von Stericycle UK

Thank you so much for your wonderful review!
We're delighted to hear that Adele was able to assist you and was a positive experience. We'll be sure to pass on your kind words to her.
Kind Regards
Paula

Bewertet mit 5 von 5 Sternen

I spoke to Adele to make my first order…

I spoke to Adele to make my first order since being handed the responsibility at my place of work. Adele was very helpful and kind, going above and beyond to get the answers to my questions. Thanks Adele

6. August 2026
Bewertung ohne vorherige Einladung
Stericycle UK-Logo

Antwort von Stericycle UK

Thank you so much for your wonderful review!
We're delighted to hear that Adele was able to assist you and action your request so quickly. We'll be sure to pass on your kind words to her.

Kind Regards
Paula

Bewertet mit 5 von 5 Sternen

Customer Services - Very Helpful, Thanks.

I has an issue the company waste collection. I contacted customer services and spoke to the lovely Adele who could not have been more helpful. She put me at ease and helped sort out my issue with minimal fuss. Thanks Adele.

20. Juli 2026
Bewertung ohne vorherige Einladung
Stericycle UK-Logo

Antwort von Stericycle UK

Thank you for your lovely feedback; it is truly appreciated. We are delighted to hear that Adele has been able to assist with your query and that she was very helpful in doing so. We will ensure this is passed on to her.

Kind Regards
Paula

Bewertet mit 5 von 5 Sternen

Adele was really helpful and provided a…

Adele was really helpful and provided a polite and professional response to my enquiry.

4. August 2026
Bewertung ohne vorherige Einladung
Stericycle UK-Logo

Antwort von Stericycle UK

Thank you for your lovely feedback; it is truly appreciated. We are delighted to hear that Adele has been able to assist with your query and that she was very helpful in doing so.

Kind Regards
Paula

Bewertet mit 5 von 5 Sternen

Lovely customer service

Lovely customer service, quick to answer and to provide all I needed promptly.

4. August 2026
Bewertung ohne vorherige Einladung
Stericycle UK-Logo

Antwort von Stericycle UK

Thank you for your lovely review, We're delighted to hear that you found our team to helpful and efficient. We appreciate your kind comments and will be sure to share them with the team.
Kind Regards
Paula

Bewertet mit 5 von 5 Sternen

Just spoken to a lovely lady called…

Just spoken to a lovely lady called Adele from Bridgend branch to rearrange my collection due to address error, she was very polite, helpful and resolved my issue very quickly.

31. Juli 2026
Bewertung ohne vorherige Einladung
Stericycle UK-Logo

Antwort von Stericycle UK

Thank you so much for your wonderful review!
We're delighted to hear that Adele was able to assist you and action your request so quickly. We'll be sure to pass on your kind words to her.
Regards
Paula

Bewertet mit 5 von 5 Sternen

I had several question about our…

I had several question about our service, and Stefan was incredibly helpful & informative.

31. Juli 2026
Bewertung ohne vorherige Einladung
Stericycle UK-Logo

Antwort von Stericycle UK

Thank you so much for your lovely review!
We're delighted to hear that Stefan was able to assist you and was really helpful with your request. We'll be sure to pass on your kind words to him.
Regards
Paula

Bewertet mit 5 von 5 Sternen

Adele has been very helpful

Adele has been very helpful

27. Juli 2026
Bewertung ohne vorherige Einladung
Stericycle UK-Logo

Antwort von Stericycle UK

Thank you for your lovely review, We're delighted to hear that you found Adele helpful. We appreciate your kind comments and will be sure to share them with the her.
Kind Regards
Paula

Bewertet mit 1 von 5 Sternen

And yet again Stericycle have outshone…

And yet again Stericycle have outshone themselves. After finding out that we have been signed up to a 3 year contract with the costs to leave extortionate, with the again customer service team lacking in actually servicing the customer, and with collection drivers consistently telling staff "no point taking that box, its half full" despite this breaking the current law on clinical waste. Costs have changed on the contract without us being advised or told why so we now have invoices in query and will not be paid until the "account manager" has checked them. Then you are held to ransom as you have to pay an additional fee to collect the box they should have collected as part of the service so a £35 service now becomes £70 when it's the fault of Stericycle. The only way to get out of this contract is to quote "BREACH OF CONTRACT" whereby Stericycle have 30 days to remedy the breach. But don't hold your breath, you're always in the wrong for just wanting a service that you signed up for. Customer service - you've got to be joking.

27. Juli 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Excellent CUSTOMER CARE SERVICE A* from Deboarah

I required assistance from the Customer Service team regarding clinical consignment notes for my tenants at an NHS healthcare property. When I called, I was connected to Deborah Blood immediately, with no waiting time at all.

Deborah was extremely helpful and provided everything I needed on the very same day, enabling me to assist my tenants promptly. Her manner was kind, professional, and approachable, and nothing seemed too much trouble for her.

She delivered excellent customer service throughout, and I am very grateful for her help. I would highly recommend both Deborah and the team for their outstanding support.

⭐ 5/5 Excellent Customer Service

17. Juli 2026
Bewertung ohne vorherige Einladung
Stericycle UK-Logo

Antwort von Stericycle UK

Thank you so much for your wonderful review!
We're delighted to hear that Deborah was able to assist you and action your request so efficiently, with kindness and professionalism. We'll be sure to pass on your kind words to both her and the wider team.
Regards
Paula

Bewertet mit 5 von 5 Sternen

Chris Hughes was very helpful regarding…

Chris Hughes was very helpful regarding collections and moving things around for me.AMAZING CUSTOMER SERVICE. thank you chris!

15. Juli 2026
Bewertung ohne vorherige Einladung
Stericycle UK-Logo

Antwort von Stericycle UK

Thank you for your lovely feedback; it is truly appreciated. We are delighted to hear that Chris has been able to assist with your query and that he was very helpful in doing so.
Kind Regards
Paula

Bewertet mit 5 von 5 Sternen

Suzie Bell was exceptional

Suzie Bell was exceptional
She actioned my request very quickly
Thank you your a star!!

10. Juli 2026
Bewertung ohne vorherige Einladung
Stericycle UK-Logo

Antwort von Stericycle UK

Thank you so much for your wonderful review!
We're delighted to hear that Suzie was able to assist you and action your request so quickly. We'll be sure to pass on your kind words to her.
Regards
Kelly

Bewertet mit 5 von 5 Sternen

Good customer service 👍

The people at the Stericycle call centre are very helpful and efficient.

6. Juli 2026
Bewertung ohne vorherige Einladung
Stericycle UK-Logo

Antwort von Stericycle UK

Thank you for your lovely review, We're delighted to hear that you found our team helpful and efficient. We appreciate your kind comments and will be sure to share them with the team.
Kind Regards
Kelly

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