Strength Shop Bewertungen 

317
TrustScore 4.5 von 5

4,6

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

I'm changing my original review from 1 star to 5 stars. Strength Shop's customer service following my review has been excellent and that makes all the difference. I've gone from 'I won't buy fr... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I made a mistake in my order. All it took was a 2 minute phone call and Reece amended my order- no faff, no delays, no extra fees. Exceptional customer service

Bewertet mit 5 von 5 Sternen

I’ve made a couple of purchases from the strength shop and the products are great quality and the customer care is first class I’ve had to deal with them a couple of times to rectify my mistakes and t... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Ordered two shipments. Both processed on time and dispatched quickly. One shipment was partially filled by the curier and some contents lost. Called Chris from customer service - the most friendly, he... Mehr ansehen

Unternehmensdetails

  1. Fachhandel für Sport- und Fitnessgeräte
  2. Sportgeschäft

Vom Unternehmen geschrieben

Strength Shop was established in 2009 to provide high quality, yet affordable strongman/strength orientated goods. In the early years we largely specialised in Strongman, Powerlifting, Olympic Weightlifting and Crossfit - but now we have expanded our range of products to cater for every lifter from someone who is just getting into fitness, to the professional athlete performing at the highest level of their sport.


Kontaktinformationen

4,6

Hervorragend

TrustScore 4.5 von 5

317 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,6

Alle Bewertungen

(317)

31 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 1 von 5 Sternen

Late order, unknown if item will be received

Ordered item still not even shipped after one month. Finding out their products likely poor quality with no refunds and even worse, the shop app used to track item steals your email data (likely sent to a foreign government spying). Total crap business and won't properly respond to call or requests for refunds. Do not buy anything from this company!

13. Jänner 2025
Bewertung ohne vorherige Einladung
Strength Shop-Logo

Antwort von Strength Shop

Hi there,

This is far from the standards we aim to deliver to our customers and as such I would like to resolve this issue for you.

As advised on your previous review, the Shop app is designed and ran by a third party company - this is not something that we have any control over.

I have had a look and cannot locate any orders or emails under your name relating to any recent orders.

I am more than happy to look into this for you, however, in order for me to do so I would require an order number or email address to investigate this.

I have requested some additional information from you, however, please feel free to contact us directly at support@strengthshop.co.uk with your order number and we'll get back to you as soon as possible with a resolution.

Kind regards,
Chris

Bewertet mit 5 von 5 Sternen

First class customer service

Purchased a weight belt for my son’s Christmas which on inspection had some minor damage. I contacted Strength Shop and quickly received a response from Katie. Within the same day a new belt was despatched with a returns label for the original with no quibbles or queries. Quick and polite communication, no issues or delays. I have used Strength Shop in the past and will continue to do so. Excellent products and first class customer service.

6. Jänner 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Top tier products, even better customer service

I've recently placed some new orders with the Strength Shop - I used to be a customer years ago before falling out with the gym, and I wanted to get some fresh new gear.

There was a slight issue with 1-2 of the products that I ordered (mainly cosmetic/convenience), to which I emailed the support mail on the 30th of December. I received a response from Reece 54 minutes later, acknowledging the fault and asking for my address to reship brand new products - later that day I received the shipping notification email.

I've not seen customer service this proficient often!

On the product side of things, everything works phenomenal and ask expected.

30. Dezember 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great products and exceptional customer service

I ordered lever belt and knee sleeves, both offering good amount of support and do what there are designed for,
I got an issue with belt and contacted customer service on boxing day, despite holiday period I have replacement sorted by end of next day! Shout out to Katie who dealt with my enquiry in very professional manner and made sure replacement is shipped by the end of the day,
I am waiting for replacement belt to arrive (due to the weekend), but will definitely use this company in the future.

26. Dezember 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Phenomenal service

The products from Strength Shop are of a high quality. The service, though, is phenomenal. The staff really care. They went out of their way to ensure I was completely satisfied with my purchase. It was a real pleasure dealing with Reece and Katie. Thanks guys, you're awesome.

10. Dezember 2024
Bewertet mit 5 von 5 Sternen

Renewed faith in customer service

I’ve bought and used many Strength Shop products and feel they fit in a value for money and quality bracket like no one else. Unfortunately, my last order had some new Olympic Riot Collars, which in my opinion weren't fit for purpose. After my initial disappointment, Chris the service manager reached out and has been very keen to resolve my issue. I'm not sure I could ask for anything more.

8. Dezember 2023
Bewertung ohne vorherige Einladung
Strength Shop-Logo

Antwort von Strength Shop

Hi Ben,

Thank you for your review.

I have looked into this and can see that your order was from December 2023 and when you contacted us at the time we had advised that flip lock collars were not suitable to be use with loadable dumbbell handles.

We pride ourselves on the service we provide to our customers and always aim to reach a suitable resolution - such as suggesting an alternative set of collars which would be more suitable to the loadable dumbbell handles that you had ordered whilst noting that flip lock collars are better suited for barbell work.

Unfortunately we never heard back from you in December 2023 otherwise we'd have been happy at the time to get these exchanged for you.

As you have been a long standing customer of ours, if you'd like to get in touch, I'd be more than happy to sort a discount on some suitable collars for you.

Kind regards,
Chris

Bewertet mit 5 von 5 Sternen

I would 100% recommend Strength Shop…

I would 100% recommend Strength Shop for there fast response in sorting my faulty pair of lifting shoes, they made the process so easy and no complications whatsoever, especially Reece who dealt with my issues his customers service was 5 stars, I be very happy to shop with this company again.

2. Dezember 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Stellar customer service :D

Stellar customer service :D

Katie and Reece were really helpful, responsive, and pleasant to interact with. Long story short, UPS had messed up with the deliveries but Strength Shop rearranged (next day!) delivery through another courier and always had a convenient solution for everything.

Would absolutely buy from them again.

29. November 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Ideal

Great range + customer service when you need help. Katie was super helpful! Thanks!

29. November 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Fantastic Experience

Extremely high quality items, there was a small mixup with one of the items I bought but customer service worked very quickly to fix it! Very professional, excellent experience.

26. November 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great customer service

I had an issue with my knee sleeves and they solved it really quick sending me a new ones with no additional cost. Their replies were also on the minute which made it a very quick and pleasing interaction to me, the end user. I wish more companies had such great customer service as Strengthshop does!

15. November 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great quality, fast delivery, great customer service!!!

I recently ordered an Original 2028 Olympic Barbell and some fractional weights.

The order was dispatched very quickly (same day). I'm very pleased with the quality of all items and the packagaing was also great. (The barbell packaging looked particularly bomb-proof; I had to get a hacksaw out to cut through the cardboard tube it came in, it was that thick)!!

I also made a mistake with my order which was resolved professionally and promptly by Reece.

To summarise: Great quality products, super fast delivery and great customer service, I wouldn't hesitate to recommend buying from Strength Shop and i'll certainly be using them again!!

13. November 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Fantastic experience …

I have now used Strength Shop for several things including equipment and clothing, and they have been fantastic everytime. Quality is brilliant and speed if delivery is pretty good. They have become my first stop for ordering anything gym related.

8. November 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great communication

Great communication. I accidentally ordered the XS weight lifting belt, so emailed to ask for it to be changed to a medium. I received a prompt response first thing Monday morning, to confirm the order had been amended. Thanks Reece!

4. November 2024
Bewertung ohne vorherige Einladung

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