Love the chairs but I’m only 5foot tall and my husband is 5 feet 10 so the medium size was good for me but too small for my husband so we purchased 2 large chairs. I find that my feet don’t touch the... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Comfortable chairs for large and smaller people. Colour selection wasn’t great if we wanted a quicker delivery, but waiting Four months for a chair wasn’t practical for us. The quality is very good.... Mehr ansehen
Unternehmen hat geantwortet
I wanted to buy a Stressless Recliner many years ago, but at that stage, they were only available in leather, which I don't think is practicable for our climate. I saw a Berkowitz Furniture advert... Mehr ansehen
Unternehmen hat geantwortet
Sales staff were helpful. The furniture lives up to its reputation for being really comfortable. The delivery people couldn’t have been more helpful making sure we were completely happy with the posi... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Norwegian comfort that cannot be explained but simply must be experienced.
Kontaktinformationen
Level 18, 227 Elizabeth Street, 2000, Sydney, Australien
- 02 9525 4211
- office.au@stressless.com
- stressless.com/en-au
4,6
Hervorragend
581 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 50 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
The chairs and couch are just…
The chairs and couch are just sensational! Better than expected. Such great quality and workmanship doesn’t come any better, just so comfortable
3. März 2025
Antwort von Stressless Australia
Good Morning,
Thank you for your review.
It gives us great pleasure to welcome you to the world of comfort that only a genuine Stressless® seat can provide.
We hope that your newest piece of furniture will soon become your favourite.
Should you ever need us, please contact us at
office.au@stressless.com.
Kind Regards,
The Stressless Customer Care Team
Antwort von Stressless Australia
Dear Lesley,
Thank you for your review.
It gives us great pleasure to welcome you to the world of comfort that only a genuine Stressless® seat can provide.
We hope that your newest piece of furniture will soon become your favourite.
Should you ever need us, please contact us at
office.au@stressless.com.
Kind Regards,
The Stressless Customer Care Team
Very disappointed customer
We have previously owned stressless furniture and loved it. This time around we had a completely different experience. The quality has changed, they’re not as comfortable, ( we’re having a back problem) material on our sofa is peeling ( witch is parentally normal and we were advised to use a razor to remove) We had a upholsterer in the family and I have seen lots of excellent materials from Warwick that didn’t need a razor to be used. We have recommended Stressless to couple of friends and family members but unfortunately there opinions are similar to ours. We regret that we didn’t spend the money on something else. I would never buy or recommend Stressless ever again.
21. September 2024
Bewertung ohne vorherige Einladung
Antwort von Stressless Australia
Dear Janina,
Thank you for your feedback regarding your Stressless Fiona sofa.
You selected an 80% wool, 20% viscose fabric named Calido as your upholstery and we had a technician inspect it regarding reports of pilling.
The technician found that the fabric was not actually pilling but that there were additional fibres in the upholstery. We reached out to our production team in Norway who confirmed that this was normal for wool fabrics and that the additional fibres could be removed is with a lint/nubs remover or by very carefully running a razor blade along the fabric.
As a gesture of goodwill we are willing to provide you with a complimentary depilling machine, please email us at office.au@stressless.com if you would like to take us up on this offer.
Regarding the comfort of your Fiona sofa, this is a new model and is manufactured slightly differently than our usual Plus-System recliners and sofas.
As such, the feel of the Fiona sofa will vary from that of your existing Stressless models.
Kind Regards,
Stressless Customer Care Team
Poor quality lounges
We purchased a Stressless Mary Wood lounge back in 2020 and received it in Jan 2021. Last year the controls on the recliner stopped working. Fortunately this was repaired under warranty. We now noticed that the leather on one of the recliners is fading/wearing ie. 13cm x 7cm patch. This is unacceptable for an AUS$11,000 lounge. It's only my wife and I living in the house so its not as if the lounge has witnessed any heavy duty use. In the past we have purchased far cheaper leather lounges that have lasted over a decade. For our retirement we thought we would treat ourselves to something special. In hindsight this was a very bad idea/purchase. We will certainly stay clear of any Stressless furniture in future. Further to Stressless reply below. Yes we are aware the warranty has expired. The point I am making is that the leather, for the price and with minimal wear and tear, has deteriorated. Not really a quality product for the price. As I have pointed out we have purchased far less expensive leather lounges where the leather has outlasted the grandchildren growing up.
13. Februar 2025
Bewertung ohne vorherige Einladung
Antwort von Stressless Australia
Dear Mr. Hary,
Thank you for your feedback on your Stressless sofa.
As a reminder, Stressless provides a 2-year warranty on upholstery against manufacturing defects.
This is a normal warranty for quality leather, many manufacturers offer only one year.
Given that your sofa is now 4 years old, it is unfortunately outside the warranty period.
When you reached out regarding the leather issue, we informed you that the leather warranty had expired. We also recommended a qualified leather technician who may be able to assist with the matter.
Kind regards,
Stressless Customer Care Team
Quality
Quality, quality, quality. It doesn't get any better than Stressless. Our new Sofas were purchased to replace a couple of old Natuzzi sofas. The quality of the product is AAA+, comfort, posture control, and the beautiful soft paloma leather upholstering. The help and professional service provided by Frank at Berkowitz Essendon was much appreciated. We are extremely happy with our 2 and 2.5 seat Fiona Sofas, they tick all the boxes. Thanks Frank and thanks Stressless.
3. Februar 2025
Antwort von Stressless Australia
Good Afternoon,
Thank you for your review.
It gives us great pleasure to welcome you to the world of comfort that only a genuine Stressless® seat can provide.
We hope that your newest piece of furniture will soon become your favourite.
Should you ever need us, please contact us at
office.au@stressless.com.
Kind Regards,
The Stressless Customer Care Team
The staff at Euphoria Hobart were…
The staff at Euphoria Hobart were wonderful, answered questions that we asked, they were warm and friendly, we did have to wait months for our Recliner, but we were told the time it will take and we accepted the long wait.
It was delivered on the time they said, Christian unpacked it and checked that all electrical were working.
Thank you to Christian and I don't remember the lady's name at Euphoria but she was delightful and very helpful and kind, thank you so much.
24. Jänner 2025
Antwort von Stressless Australia
Good Afternoon,
Thank you for your review.
It gives us great pleasure to welcome you to the world of comfort that only a genuine Stressless® seat can provide.
We hope that your newest piece of furniture will soon become your favourite.
Should you ever need us, please contact us at
office.au@stressless.com.
Kind Regards,
The Stressless Customer Care Team
Superbly engineered chair in stunning…
Superbly engineered chair in stunning Paloma Leather.
We got first class service from Tanya at Domaine, MacGregor.
She allowed us to try all options at our pace and answered all our questions.
27. Jänner 2025
Antwort von Stressless Australia
Good Morning,
Thank you for your review.
It gives us great pleasure to welcome you to the world of comfort that only a genuine Stressless® seat can provide.
We hope that your newest piece of furniture will soon become your favourite.
Should you ever need us, please contact us at
office.au@stressless.com.
Kind Regards,
The Stressless Customer Care Team
Purchasing Stressless at Berkowitz Moorabbin
The staff at Berkowitz Moorabbin were very helpful throughout our buying experience. They were not pushy in anyway and let us come our own decision in the furniture that would suit us. Their enthusiasm about Stressless Furniture seemed genuine and although it was more expensive that what we set out to buy, we could see the value in purchasing quality.
22. September 2024
Antwort von Stressless Australia
Good Morning,
Thank you for your review.
It gives us great pleasure to welcome you to the world of comfort that only a genuine Stressless® seat can provide.
We hope that your newest piece of furniture will soon become your favourite.
Should you ever need us, please contact us at
office.au@stressless.com.
Kind Regards,
The Stressless Customer Care Team
The Company kept us informed and up to…
The Company kept us informed and up to date regarding when we were likely to receive our Stressless Couch. The delivery was smooth and timely and a pleasant experience.
Sharyn Richards
21. Jänner 2025
Antwort von Stressless Australia
Good Morning,
Thank you for your review.
It gives us great pleasure to welcome you to the world of comfort that only a genuine Stressless® seat can provide.
We hope that your newest piece of furniture will soon become your favourite.
Should you ever need us, please contact us at
office.au@stressless.com.
Kind Regards,
The Stressless Customer Care Team
Recliner Heaven
The purchase experience through Style n Furniture was pleasant and smooth, and delivery was on time. The recliners are stylish, good looking and the design makes for the most comfortable chair we have ever used.
6. Jänner 2025
Antwort von Stressless Australia
Good Afternoon,
Thank you for your review.
It gives us great pleasure to welcome you to the world of comfort that only a genuine Stressless® seat can provide.
We hope that your newest piece of furniture will soon become your favourite.
Should you ever need us, please contact us at
office.au@stressless.com.
Kind Regards,
The Stressless Customer Care Team
Excellent staff at Euphoria
Excellent staff at Euphoria, and production is second to none.
21. Dezember 2024
Antwort von Stressless Australia
Good Morning,
Thank you for your review.
It gives us great pleasure to welcome you to the world of comfort that only a genuine Stressless® seat can provide.
We hope that your newest piece of furniture will soon become your favourite.
Should you ever need us, please contact us at
office.au@stressless.com.
Kind Regards,
The Stressless Customer Care Team
Comfort and warranty
Showroom people were helpful but not pushy. We were able to bring samples of the covers home which was very useful.
Delivery people very polite and efficient.
The chairs are extremely comfortable and we’d recommend them to anyone looking for a modern non bulky recliner.
12. Dezember 2024
Antwort von Stressless Australia
Good Morning,
Thank you for your review.
It gives us great pleasure to welcome you to the world of comfort that only a genuine Stressless® seat can provide.
We hope that your newest piece of furniture will soon become your favourite.
Should you ever need us, please contact us at
office.au@stressless.com.
Kind Regards,
The Stressless Customer Care Team
My stressless sunrise recliner arrived…
My stressless sunrise recliner arrived today, it is everything I hoped it to be.
Find the chair most comfortable
And belief that my body which is riddled with arthritis will benefit and make my life more comfortable.
I know it's only a few hours of using the chair but I can feel the difference
It is making by bring able to sit for longer .
23. Dezember 2024
Bewertung ohne vorherige Einladung
Antwort von Stressless Australia
Good Afternoon,
Thank you for your review.
It gives us great pleasure to welcome you to the world of comfort that only a genuine Stressless® seat can provide.
We hope that your newest piece of furniture will soon become your favourite.
Should you ever need us, please contact us at
office.au@stressless.com.
Kind Regards,
The Stressless Customer Care Team
did not get five stars because their…
did not get five stars because their warranty form would not accept an accurate description of the goods i purchased....however the reclining chair is simply fantastic
22. Dezember 2024
Antwort von Stressless Australia
Good Afternoon Ken,
Thank you for your review.
It gives us great pleasure to welcome you to the world of comfort that only a genuine Stressless® seat can provide.
We hope that your newest piece of furniture will soon become your favourite.
Should you ever need us, please contact us at
office.au@stressless.com.
Kind Regards,
The Stressless Customer Care Team
Knowledgeable Sales lady Andrea very knowledgeable…
Sales lady Andrea very knowledgeable about the product
6. Dezember 2024
Antwort von Stressless Australia
Good Afternoon,
Thank you for your review.
It gives us great pleasure to welcome you to the world of comfort that only a genuine Stressless® seat can provide.
We hope that your newest piece of furniture will soon become your favourite.
Should you ever need us, please contact us at
office.au@stressless.com.
Kind Regards,
The Stressless Customer Care Team
Delivery was efficient and painlessly
Delivery was efficient and painlessly
Cusack sales person Sharlene was very helpful and co-operative
20. Dezember 2024
Antwort von Stressless Australia
Good Afternoon,
Thank you for your review.
It gives us great pleasure to welcome you to the world of comfort that only a genuine Stressless® seat can provide.
We hope that your newest piece of furniture will soon become your favourite.
Should you ever need us, please contact us at
office.au@stressless.com.
Kind Regards,
The Stressless Customer Care Team
A Plus for Stressless
The product appears to be of good quality, both in the construction and the furnishings. Both chairs and lounge comfortable. The wait time was explained at the time of purchase and arrived on time. Navigating to warranty was not clear and the time out was a little short when completing.
4. Dezember 2024
Antwort von Stressless Australia
Good Morning,
Thank you for your review.
It gives us great pleasure to welcome you to the world of comfort that only a genuine Stressless® seat can provide.
We hope that your newest piece of furniture will soon become your favourite.
Should you ever need us, please contact us at
office.au@stressless.com.
Kind Regards,
The Stressless Customer Care Team
The video was helpful but it had no…
The video was helpful but it had no sound.. maybe that was my problem at my end
16. November 2024
Antwort von Stressless Australia
Good Morning,
Thank you for your review.
It gives us great pleasure to welcome you to the world of comfort that only a genuine Stressless® seat can provide.
We hope that your newest piece of furniture will soon become your favourite.
Should you ever need us, please contact us at
office.au@stressless.com.
Kind Regards,
The Stressless Customer Care Team
Antwort von Stressless Australia
Good Morning,
Thank you for your review.
It gives us great pleasure to welcome you to the world of comfort that only a genuine Stressless® seat can provide.
We hope that your newest piece of furniture will soon become your favourite.
Should you ever need us, please contact us at
office.au@stressless.com.
Kind Regards,
The Stressless Customer Care Team
Delivery was on time and everything was…
Delivery was on time and everything was what it was expected to be.Chair was set up properly as agreed at point of sale. We opted for pick up collection and the process was a breeze. I have been enjoying the chair immediately following collection.
8. November 2024
Antwort von Stressless Australia
Good Morning,
Thank you for your review.
It gives us great pleasure to welcome you to the world of comfort that only a genuine Stressless® seat can provide.
We hope that your newest piece of furniture will soon become your favourite.
Should you ever need us, please contact us at
office.au@stressless.com.
Kind Regards,
The Stressless Customer Care Team
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.