Basically stole 139 GBP of payouts. Out of nowhere, our account gets suspended for "Unacceptable Risk." No ability to communicate with a single human being. Unacceptable risk is also not explained any... Mehr ansehen
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Das sagen Bewerter
Attention stripe est une grosse arnaque. ils nous ont volé 20000 euros. si vous êtes une entreprise n'utilisez surtout pas tripe en moyen de paiement. Nous avons ouvert un compte chez eux, encaissé 20... Mehr ansehen
Stripe company lucking on customer suport its next to nothing their dashboard is so hard to operate its so confusing. I received payment and it doesn't showing on my dashboard. Still didn't received... Mehr ansehen
Evil company and fraudulent. They said I would receive my payout but they close my ticket. They do not reply and I have since 2 years not receiving my payout. Run away from Stripe. I will report them... Mehr ansehen
Unternehmensdetails
Informationen, die aus verschiedenen externen Quellen stammen
Stripe is a technology company. Its software allows individuals and businesses to receive payments over the Internet.
Kontaktinformationen
Townsend St 510, 94103, San Francisco, Vereinigte Staaten
- stripe.co.uk
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
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Hat keine negativen Bewertungen beantwortet
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Das haben sich andere Leute angesehen
Don’t use this I have just lost £500…
Don’t use this I have just lost £500 and don’t nothing wrong
DREADFUL DO NOT USE FOR ANYTHING
DREADFUL DO NOT USE FOR ANYTHING. Being offered this company via Facebook as a alternative to PayPal (because you can’t use PayPal or anyone else) for Facebook Marketplace. They offer no clarity on who is paying you, so you have to use the details you receive from Facebook chat…. Basically “a buyer” was able to access someone else’s account ON STRIPE and used there account to purchase an item from me!! Now STRIPE are telling me that’s it’s my responsibility and I have to pay the monies back, PLUS additional fees because of there Lapses in addressing fraud and fraudsters accessing accounts! As I was a new user of STRIPE they advised they would sit on my funds for almost 10 working days to ensure the transaction was agreed. Then they paid the funds into my account….Bang on the 11th day the transaction was fraudulent according to STRIPE and they wanted all this evidence from me and they wanted to charge for the fact the transaction was fraudulent. SO MY ADVICE IS DON’T USE THEM FULLSTOP. I have the feeling the good reviews on here are probably people who work for META. Even the UK Fraud Action line advises not to use them and my Bank. If only I knew about this before trusting Facebook META… just one big fraudulent company.
I JUST SOLD MY FIRST PRODUCT WORTH 80$…
I JUST SOLD MY FIRST PRODUCT WORTH 80$ AND AFTER 2 DAYS THEY BLOCKED MY ACCOUNT BECAUSE ITS A HIGH RISK WHEN THE GUY THAT BOUGHT FROM ME I KNOW HIM IN REAL LIFE, THIS IS THE WORST COMPANY EVER ON THIS PLANET, THEY ARE DIRECTLY SCAMMERS, I WONDER WHEN SOMEONE SUES THEM FOR 300,000,000 IN DAMAGES SO THEY CAN GO BANKRUPCY
STRIPE IS A SCAM, PLEASE DON'T USE THIS COMPANY
STRIPE IS A SCAM, PLEASE DON'T USE THIS COMPANY
I could give a ZERO
I registered with STRIPE on Facebook selling my products and after selling 5 products, I got a message through face book to ship products to customers and I did that and I uploaded tracking numbers and all customers received their purchased products and after that STRIPE, block my payouts telling me my business is high risk and they are going to keep the money for 120 days to refund disputes, when there is no disputes. They are just keeping the money to themselves while I loose my products and my money. This company is evil, stealing from poor small businesses, something need to be done about this unfair practice, they handle the payment transactions and later blame us for fraudulent transactions, they don't know what they are doing and their system is not working, I spoke to Facebook on the phone and they did not help much, they said I must contact STRIPE, and this is organised scam and I don't know why Facebook allowed them to process payments on Facebook. How can I report this, can someone email me.PLEASE HELP TO STOP THE SCAM
Tw@ts
You wonder why everyone gives you a crap rating, sort out your finance department and pay out when customers pay us... you're ripping off business owners who have a lack of options when it comes to payment gateways
Literally no better than the insurance industry you dirty bunch of con-artists
Stripe sont en train de me voler
Stripe sont en train de me voler. Ayant un stripe avec une ancienneté et aucun litige à ce jour, je reçois un mail de stripe me demandant des vérifs. Je me plie volontier à l'exercice et je leurs fournis absolument tout ce qui est nécessaire ( photo stock daté, photo de l'usine où est fabriqué le produit daté, tous les numéros de suivis, toute les étiquettes d'expéditions ... ), malgré toutes ces infos, Stripe décide de me fermer le compte sous pretexte de " risque que nous ne pouvons pas supporter ". Je rappelle que j'ai à ce jour contracté 0 LITIGE.
Soit, c'est une décision qui leurs regarde, et ce n'est pas cela le pire. Le pire, c'est que Stripe souhaite rembourser tous mes clients ( qui ont tous reçu leurs colis ) et ne pas me restituer 1 centime de mon solde résiduel. C'est tout simplement du vol ! Je comprends à la limite que paypal souhaite bloqué les fonds une période donné pour rembourser les éventuels litiges, dans ce cas, je n'aurais pas protester la décision. Mais de la à rembourser des clients qui ont déjà reçu leurs commande, qui plus est vérifiable grâce à tous les numéros de suivi et étiquettes d'expéditions que j'ai fourni, je trouve sa scandaleux.
J'ai contacté plusieurs avocats pour expliquer la situation, et il est clair que Stripe n'a pas ce droit, c'est illégale. Stripe se base sur des faits potentiels de risque pour rembourser des clients alors qu'ils ont tous reçu leurs commandes et qu'aucun litige n'est constaté.
Pour rappel, le montant du préjudice s'élève à :
18500€ de solde qui vont être remboursé aux clients qui ont déjà reçu leurs colis
Plus de 10000€ de frais d'envois et de fabrication produits partie chez les clients
Plus de 6000€ de frais publicitaire lié à cette activité pour réaliser ce chiffre d'affaire.
Stripe ruine des entreprises en toute impunités, c'est pour cela que j'invite toutes les personnes qui sont dans le même cas que moi car nous sommes nombreuses d'intenter une action en justice contre Stripe qui ruine des personnes sans aucune moralité.
Stripe blocked me for 60,000 and kept…
Stripe blocked me for 60,000 and kept it all for me, I'm going to be out on the street because of them, while I have to pay my employees!!! it's the worst possible company, while all my products are handmade and of good quality, I find it inadmissible.
They banned me under the pretext that I am a risky business when I sell clay vases... I have never seen that in my life.
Stripe is the perfect company to lose…
Stripe is the perfect company to lose your money!
You create your account, collect your customers and they block your access and keep the money forever!
Saying that your business is "risky" when I have a brand of sandals lol . I lost 950 000 € at Stripe, to flee urgently!
If only I knew how scammy Stripe were.
If only I knew how scammy they were.
The very first sell I made on Facebook was marked as fraudulent after a month, so they've chargedback the amount + plus a dispute fee.
I honestly would expect a service like this - which already charges you significantly for each transaction - to take care of the verification steps of payees, considering I'm a simple Facebook user and would consider strange having to make all of these security enquiries to another person to whom I'm just selling some used product.
Such potencial, but unfortunately, such scam.
If I could give 0 stars I would
If I could give 0 stars I would. Please do not use this service. I promise you it’s not worth it. Everything about it is a zero star not even just the customer support. Everything is extremely poor.
Do not use this company
Do not use this company. I was forced to use when selling on Facebook and after a month they created a scam fraud card payment to freeze my account. Never provided proof, withdrew money from my account to pay mystery customer. Then closed my account and didn't give outstanding money back. Report to FSA immediately, I have.
To all business owners
To all business owners, don't use stripe they will hold your money for 120 days for no reasons, they did it to me and kill my business, please avoid this payment gateway to save you money and time.
My friend got message from Stripe on…
My friend got message from Stripe on trustpilot to email them on heretohelp@stripe. He emailed them to which they didn’t resolve his problem and neither restore his account
Stripe sucks
What the hell is this ???
Next customer that pays me through…
Next customer that pays me through stripe will be getting a slap. I’d rather take copper coins.
Absolutely awful, would give 0 rating if I could
Received email from them saying after selling items on FB marketplace saying they were going to close my account as high risk. Advised were going to refund money to customers that had already received goods. Non existant customer service, kept saying would review then would close chat saying resolved without responding or sending exactly the same message. Would not recommend them to anyone, completely unprofessional!!
Read if your account get closed randomly and automatically refund from Stripe along with fund holding
Would rate 0 if it’s available. I know how frustrating you’re when your account get closed because I am one of you. However, some of you may not know that their live chat will even exists when your account get closed. ****This can be solved by creating a new business account based on the account you get closed. On the left top corner, you’ll able to create a new account and if you’re on that account, you can open a ticket with live chat****. Emailing them will not help anything, they will just completely ignored and gave you a copy paste answer all the time. I not only get my account get closed once but twice. Within the same month, the first close, they took 2 weeks to review and decided to re-open, just a little less than 1 month later, they close again for the same reason which shows their team is a mess and unprofessional. Dealing with live chat support will not help anywhere but since I can see a lot of people experienced same problem, stressing their live chat support will reduce their support speed to really low which will force them to take action. If you’re doing nothing now, they will just keep ignoring you. By the way, If you have any remaining balance, you should def do like I said to chase them because it will not become payable after held periods.
Incredibly poor service received from…
Incredibly poor service received from Stripe. We were victims of a fraudulent payment. Not only did we not receive the payment for the services provided - we were then charged by Stripe an additional fee of £15. The support was non existent. Copied and pasted text which did not help our situation- then stopped responding to requests for help. The platform to submit evidence would not work despite repeated attempts. We have had to put it down as a loss and will never use this service again.
Just awful
Just awful. received an email from them after selling items on fb market place saying they are closing my account as it is "high risk." I am a single parent selling unused items - how can I be high risk? Have been backwards and forward via email all morning and unable to get any explanation from them whatsoever. If that isn't bad enough, they are saying they are going to refund every single payment I have ever received (almost £200!!) to the buyers (even though they have all received my items). Well I don't have £200!! Incredibly upsetting and very stressful. And they can't even explain why. Oh, and they're not going to pay me the money the owe me that they are currently holding. No contact numbers, no live chat - you can't get hold of anyone, all you receive in response to emails is a collection of standard paragraph response that don't tell you anything.
poor customer service
poor customer service. Foreign staff answer the phone and are unable to deal with queries.
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