SubcoldBewertungen 

AVOID THEIR MINI FRIDGES AT ALL COST!
Having purchased one of their mini fridges in August 2024, it lasted around ten months before just stopping cooling at all. I received a replacement which then lasted another eight months before failing again with exactly the same reason. When I raised this with the company they explained that they would not cover as I was only covered under guarantee from the original purchase date. When I said there was clearly an issue with the product itself and wished to complain they would not provide an escalation route at all and I was very bluntly told that they would not consider my complaint any further as not under warranty! Appalling service and clearly an issue with this particular product which they are clearly just ignoring. DO NOT BUY!

Delivery arrived two days early. Excellent product. Just the right size. Lovely and cold on coldest setting.

I cannot write a review because delivery of item bought is still to be made.

Delivery service

Fridge arrived damaged, contacted customer service to be told that's not a dent or damage, even though there is clearly a dent and a crease in the fridge, got told that's how they are manufactured basically as thats from the the foam expanding and variations in the panel happen.
Not happy in the slightest with the response or attitude from them, not what I expected a brand new item to arrive like, would have expected if second hand or even refurbished.

The fridge was delivered really quickly after ordering. I did worry that it might have been damaged as the box was a bit damaged when it arrived, but inside it was well wrapped and undamaged. The fridge looks amazing and appears to be operating well too

I bought this fridge for my sons new bedroom. It's a great size and looks really stylish. Delivery was quick and item was extremely easy to order. Overall very happy 😊

FINAL UPDATE!
My new beautiful pink and white mini fridge came this morning - less than 24 hours after speaking with Subcold.

I’m thrilled. It’s beautiful, it’s quiet, all is harmonious 😍

Thank you Subcold for getting this sorted out. I’m just sorry it was such a palaver. I really appreciate you coming through for me though.

UPDATE 2:
I’m updating this review and scoring again because less than an hour after leaving my first update (below) a very nice person from Subcold actually rang me to try and sort out my issues and to apologise for the lack of reply to my initial emails about this.

I appreciate this very much. We discussed the fate of my earlier emails, confirming I’d used the right routes. She will be looking into their processes to make sure this doesn’t happen again for anyone.

She also offered a replacement mini-fridge in the right colour, which I gratefully accepted, so peace and harmony may once again reign over the sick room 😌.

I fully accepted that this has been a series of unfortunate mistakes - this is real life and they happen. By reaching out to me personally Subcold have shown that they’re not just a drop shipping front, but are a UK company with the will to do right by their customers. I would shop with them again. Thanks Subcold.
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Ordered a pink and white mini fridge to suit room decor. Received a black fridge. Not at all happy, but unfortunately my health is too bad to subject myself to the inevitable argument with them about this and the hassle of having to return it, if they eventually agreed to this. Also, delivery date on website when ordering bore no relation to actual delivery date. Very inconvenient after husband took day off to receive it.
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UPDATE: I have now reached out to Subcold FOUR times through different channels and have had NO REPLY.
Just for context - I know this sounds petty “ooh my mini fridge came in the wrong colour!” But I’m disabled and mostly bed bound. I spend most of my life in this room. I’ve deliberately decorated it in positive colours that lift my spirits. And now I have a black blob of despair in my peripheral vision.

Our original order via Amazon was delivered on time etc but, due to our bad measuring, was the wrong size.
I got in touch with Subcold and quickly realised that they were about an hour away from us
They assisted us in ordering the correct size and were happy for me to exchange in person. Once there the staff were friendly and very helpful, lifting the fridges out and back into the car for me and arranging the refund of the first order.

Prompt delivery. Good value. Looks great and very quiet

Great delivery and great protective packaging

My small fridge fits perfectly in a corner of my granny annex is the right size for all my needs. Lovely quite and efficient. Great choice on the website, well packed and fast delivery. More than happy to recommend.

Great products, very happy with them but poorly packaged in a large box far too big for the items with no padding to protect the items sliding around. The result was that the items, that are gifts, now have damaged boxes. A simple fix but one that should be made for future customers.

A great product the subcold 50 ltr.
Allows control of the temperature well.
So good we bought a second one.

Fast delivery, informed of progress all the way until it arrived on the doorstep.
So glad I went for the larger 40ltr size, gives me an extra shelf compared to the mini freezer.
Frozen pizzas fit on the shelves no problem.

The website was easy to use and has an impressive range of cooling products. Ordering was easy and my dinks fridge delivered within 48 hours. I am very pleased with the fridge, it serves my purpose perfectly.

Very prompt delivery, haven't used it yet but looks the part

Delivered the next day,so happy with the freezer , looked for weeks in high street shops but every table top freezer only had two shelves this has three which makes it ideal . Definitely recommend