SumoShopStore Bewertungen 

236
•
TrustScore 3.5 von 5

3,4

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

I would highly recommend them. I have made three purchases and all have been top notch. My ONLY complaint is I recently bought a PSP and the battery only held a charge for about 15 mins before dying... Mehr ansehen

Bewertet mit 3 von 5 Sternen

Product came and looked great however when turning it in it did not turn on as well as wrenching trying to charge it it only stays charged till 2 mins and then shuts off. Still awaiting a response fro... Mehr ansehen

Bewertet mit 5 von 5 Sternen

First of all, I love this device. The OLED is beautiful and playing my old PS favorites is such a fun trip back to my childhood. I did run into a performance issue after like half a year of having t... Mehr ansehen

Bewertet mit 1 von 5 Sternen

Sumoshop’s business model seems to be ghosting customers for weeks, offering bogus promises when called out, and then disappearing again. My repair has been trapped in their endless loop of excuses fo... Mehr ansehen

Unternehmensdetails

  1. Computerspieleladen

Vom Unternehmen geschrieben

Welcome to SumoShopStore, your one-stop shop for premium refurbished gaming consoles and accessories. With over six years of experience in the industry, we are passionate about providing high-quality, upgraded gaming products that bring nostalgia to life and enhance modern gaming experiences. Our goal is to ensure every customer enjoys the magic of gaming—whether they're reliving their favorite childhood moments or exploring the latest innovations. We strive to make gaming accessible, fun, and unforgettable for everyone. Our products are crafted with care, focusing on quality and the joy of gaming. For content creators and influencers, we also offer collaboration opportunities through our rewards program, providing commissions and exclusive discounts to help bring our vision to more gaming enthusiasts.


Kontaktinformationen

3,4

Akzeptabel

TrustScore 3.5 von 5

236 Bewertungen

5 Sterne
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1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 20 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

3,4

Alle Bewertungen

(236)

113 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 3 von 5 Sternen

Hice mi pedido de una psvita 1000 desde SLP México

Hice mi pedido de una psvita 1000 con 32gb de memoria desde slp, México el 31 de marzo y recibí mi pedido el 15 de mayo, apesar de que la página indicaba que me llegaría el 18 de abril.
Me llegue a poner en contacto con soporte debido a que no tenía ninguna actualización sobre mi pedido, me respondieron amablemente y me dijeron que lo mandarían una semana después,
Espere la semana y nada, volví a insistir y está vez me dieron una fecha más exacta y me dijeron que tenían problemas con el envío. Espere hasta que finalmente llegó en un empaque y embalaje que se siente muy premium o por lo menos de buena calidad.
En la caja me incluyeron la consola, cargador, un llavero y un sticker.
Al encender la consola, me puse a comprobar que todo y funcionará y asi fue, todo funcionaba correctamente lo único que malo es que el botón triángulo está un poco atorado pero funciona y la pantalla tiene sus manchitas en entornos obscuros muy específicos(normal por las pantallas oled de la época), no afecta para nada la experiencia.
Detalles a mencionar es que no venía con juegos, solamente la magia y sus apps además de que no tiene los stickers en la parte de abajo del código de barras y número de serie además que al iniciar la consola tiene un intro personalizado de la sumo store, que es fácil de quitar si te molesta ya que solo se trata de un plugin, también venía desactivada la pantalla de desbloqueo(la de deslizar la hoja) por defecto que también es un plugin.
Me gustó la compra apesar de las desventajas y tardanza, creo que no es para todos está página o compra pero si buscas una vita en buenas condiciones pues no es mala opción porque es verdad que incluso el precio es algo alto.

15. Mai 2026
Bewertung ohne vorherige Einladung
SumoShopStore-Logo

Antwort von SumoShopStore

Hola, Angel:
Gracias por ponerte en contacto con nosotros y compartir tus valiosos comentarios. Nos alegra saber que te gusta el producto. En cuanto al resto, hemos tomado nota y, sin duda, haremos los cambios necesarios. Si tienes alguna pregunta, puedes escribirnos en cualquier momento a support@sumoshopstore.com.

Bewertet mit 1 von 5 Sternen

They ship broken systems

When I ordered my vita about a year ago it got 4/5 stars because of the fast delivery, except the left thumbstick was missing a piece inside which I fixed. Now with the 2ds xl the power button doesn't work and it looks like something I cant fix. Not only did the product come broken it took over a month to receive it. I WILL NOT be ordering here again.

16. Mai 2026
Bewertung ohne vorherige Einladung
SumoShopStore-Logo

Antwort von SumoShopStore

Hi Adam,

Thank you for your valuable feedback, and we are sorry about the issues with the device. However, we never received any complaint from you on email or socials. Please reach us at support@sumoshopstore.com, and our support team will assist you with the best solution possible.

Bewertet mit 4 von 5 Sternen

Okay so I haven’t seen a review that…

Okay so I haven’t seen a review that would be considered taking real but heres mine I recently ordered a ds light white from sumo shop and I can say this the only bad thing I can say about theses guys are there shipping I believe they ship from china and they take long a month from the prior delivery date but rest assured it did get here I opened it and the only bad thing on the system was the bottom screen boarder on the top corner seemed to be bent a lil the screen still works but besides that I can give theses guys a 4 star they are the real deal and I’d recommend shopping from them if your wanting a old console but they do need to work on there delivery and better acknowledge ment over there product before sending it out to make sure nothing is bent or damaged I will be ordering again within the near future and hope they improve thank you and thank you sumo shop!

14. Mai 2026
Bewertung ohne vorherige Einladung
SumoShopStore-Logo

Antwort von SumoShopStore

Hi Napo,

Thank you for your valuable feedback. Please know our support team is always there to assist you. You can reach us at support@sumoshopstore.com. We cannot wait to serve you again.

Bewertet mit 4 von 5 Sternen

Fue buena,me compré una ps vita

9. Mai 2026
Bewertung ohne vorherige Einladung
SumoShopStore-Logo

Antwort von SumoShopStore

Hola, Simón,

Gracias por tus valiosos comentarios. Ten en cuenta que nuestro equipo de atención al cliente está siempre a tu disposición para ayudarte. Puedes ponerte en contacto con nosotros en support@sumoshopstore.com.

Bewertet mit 5 von 5 Sternen

Best purchase I made in years…

Best purchase I made in years definitely worth every penny. Get the 512gb memory card

30. Mai 2025
Bewertung ohne vorherige Einladung
SumoShopStore-Logo

Antwort von SumoShopStore

Hi Jeremy,

Thank you for your valuable feedback. We are thrilled to know you liked the product. Please know our support team is always there to assist you. You can reach us at support@sumoshopstore.com.

Bewertet mit 2 von 5 Sternen

Hi they system came with a lot of…

Hi they system came with a lot of scratches on the screen the back sticker coming off and was not put right very disappointed if I could return I will.

1. Mai 2026
Bewertung ohne vorherige Einladung
SumoShopStore-Logo

Antwort von SumoShopStore

Hi Alexander,

Thank you for your valuable feedback, and we are sorry about the issues with the device.
Please reach us at support@sumoshopstore.com, and our support team will assist you with the best solution possible.

Bewertet mit 5 von 5 Sternen
SumoShopStore-Logo

Antwort von SumoShopStore

Hi Edgar,

Thank you for your valuable feedback. We are thrilled to know you liked the product. Please know our support team is always there to assist you. You can reach us at support@sumoshopstore.com.

Bewertet mit 1 von 5 Sternen

I am very disappointed from the way…

I am extremely disappointed with the way this company treats its customers. I ordered a PSVITA on February 2026, and today is April 15, 2026 — the order has been stuck in the packing stage for nearly two months with no progress at all.

What makes the situation worse is the complete lack of communication. I reached out to customer service multiple times and received no response whatsoever. This level of service is unacceptable and unprofessional.

I expect transparency, timely updates, and at the very least, a reply. Unfortunately, none of that was provided.

27. Februar 2026
Bewertung ohne vorherige Einladung
SumoShopStore-Logo

Antwort von SumoShopStore

Thank you for your feedback, and we truly apologize for the frustration and inconvenience caused.

Due to recent logistics disruptions in the Middle East, including rerouted shipments and airspace restrictions, some orders, including yours, have unfortunately experienced longer processing times than usual.

Regarding communication, we’d like to clarify that our team did respond to your emails within a short timeframe. We also reached out to request a short address code required for shipping, but we did not receive a response, which contributed to the delay in moving your order forward.

We would truly appreciate the opportunity to resolve this for you. Please reach out to us again at our support@sumoshopstore.com so we can proceed with your order as quickly as possible.

Bewertet mit 5 von 5 Sternen

todo en orden

todo en orden, llego bien empaquetado y el producto se veía como nuevo, tal y como lo dicen estuvo reacondicionado 10 de 10 :)

24. März 2026
SumoShopStore-Logo

Antwort von SumoShopStore

Hola, Alessandro,

Nos alegra mucho saber que te gusta el producto. No dudes en ponerte en contacto con nosotros en support@sumoshopstore.com si necesitas ayuda.

Bewertet mit 5 von 5 Sternen

Muy bueno

Muy bueno
Supe

12. April 2026
Bewertung ohne vorherige Einladung
SumoShopStore-Logo

Antwort von SumoShopStore

Hola, Agustín,

Nos alegra mucho saber que te gusta el producto. No dudes en ponerte en contacto con nosotros en support@sumoshopstore.com si necesitas ayuda.

Bewertet mit 4 von 5 Sternen

PS Vita OLED Black

I ordered 512GB PS Vita OLED and I'm generally satisfied with my purchase. Looks basically like new I found only one micro scratch on dpad plastic housing. The only thing that I don't like are Triggers, they look like 3D printed and do not look premium at all. Delivery was very fast, 3 days faster than it should be.

9. April 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Excellent service and the best products…

Excellent service and the best products !

8. April 2026
Bewertung ohne vorherige Einladung
SumoShopStore-Logo

Antwort von SumoShopStore

Hi Paul,

We are thrilled to know you like the product. Please feel free to reach us at support@sumoshopstore.com in case you need assistance.

Bewertet mit 5 von 5 Sternen

The console comes very well-presented

The console comes very well-presented, complete with its accessories and labels; it is pre-programmed and ready to play.

5. April 2026
Bewertung ohne vorherige Einladung
SumoShopStore-Logo

Antwort von SumoShopStore

Hi Samir,

We are thrilled to know you like the product. Please feel free to reach us at support@sumoshopstore.com in case you need assistance.

Bewertet mit 5 von 5 Sternen

Bought a PS Vita oled with games…

Bought a PS Vita oled with games installed and it's been amazing. I also just ordered a original Gameboy but haven't received it yet. But Abdul in customer service apologized for for the delay saying a lot of orders have been placed and they will e mail me when my order is ready to ship. But overall Sumo Shop has been great and the customer service is awesome. Once I receive my Gameboy hopefully I can write a review on that.

2. April 2025
Bewertung ohne vorherige Einladung
Bewertet mit 2 von 5 Sternen

Disappointing quality and long wait

Took about 2.5–3 months to receive the product. I sent multiple emails during that time and was repeatedly told it would ship “in a few days” or “next week.” After a while, I honestly thought I was getting scammed.

To be fair, the PSP did eventually arrive—but the issues started immediately.

The UMD drive doesn’t work. Yes, they technically mention this in the product description, but it’s easy to miss and for the price, it absolutely should be fully functional.

The tactile pads for the buttons and D-pad actually feel nice, but the buttons themselves are clearly aftermarket and not great quality. It would’ve been much better if they used OEM buttons with those upgraded pads.

The screen protector came pre-installed, but mine had dust and bubbles underneath it, which just feels sloppy.

It comes with PRO-C custom firmware installed. I would’ve preferred having the option to choose ARK-4 or no CFW at all.

On the positive side, the IPS screen upgrade does look great—definitely the highlight of the system.

That said, a lot of the included accessories feel cheap:

The battery is a generic model (I’d recommend replacing it with an Ostent battery to avoid issues)
Charger and cable are low quality (not a huge deal, but still)
The micro SD card is also a generic, no-name brand—again, at this price, a reliable name-brand card should be included

Overall, this feels overpriced for what you actually get. Between the long shipping time, misleading expectations, and inconsistent quality, I wouldn’t recommend it unless you’re okay with replacing parts yourself.

30. März 2026
Bewertung ohne vorherige Einladung
SumoShopStore-Logo

Antwort von SumoShopStore

Hello Ryan,

Thank you for taking the time to share your detailed feedback. We’re truly sorry to hear about your experience and the issues you’ve encountered with your order.

We would really appreciate the opportunity to make this right for you. Could you please reach out to our support team at support@sumoshopstore.com
with the details of your concerns? Our team will be more than happy to assist you and work toward a suitable resolution.

We hope to resolve this for you as soon as possible.

Bewertet mit 5 von 5 Sternen

Overall great!

The wait time to get the order was a little long at 5 weeks, but the product exceeded all my expectations.

9. März 2026
SumoShopStore-Logo

Antwort von SumoShopStore

Hi David,
Thank you for your kind words and for your feedback. Don't forget our customer service team has you covered if there is any question.
We cannot wait to serve you again!

Bewertet mit 1 von 5 Sternen

I never received the package and I’ve…

I never received the package and I’ve have been waiting for 2 months.

4. Februar 2026
Bewertung ohne vorherige Einladung
SumoShopStore-Logo

Antwort von SumoShopStore

Hi Manny,

Thank you for your review, and we sincerely apologize for the delay you’ve experienced. We understand how frustrating this must be.

We’re glad to inform you that your order has already been shipped and is currently on its way to you. You can expect it to arrive soon.

If you have any further questions or need assistance, please feel free to reach out to us. We’re always here to help.

Bewertet mit 5 von 5 Sternen

These guys are great

This is legit take a bit but man once it come it comes in perfect condition these guys do an amazing job

24. März 2026
Bewertung ohne vorherige Einladung
SumoShopStore-Logo

Antwort von SumoShopStore

Hi,
Thank you for your kind words and for your feedback. We are thrilled to know that after waiting for a while, the product made you feel it was worth the wait.
We cannot wait to serve you again!

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Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

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